James Chandler, LUTCF

Jim is awesome!!!! Highly recommended!!!

WE LOVE JIM!!!!

Very good service, saved me a good amount of money!

James is always very responsive and he remembers me whenever I call him. He recently helped with paperwork concerning a HELOC on our residence and I really appreciate his helpfulness.

I have been with Jim for many years now and he has always been there to answer questions and provide support. I really appreciate everything he has done to protect my family.

I've been with James for over 10 years. He's so simple and easy to work with. Quick response time and always gets me what I need. I highly recommend James for all your insurance needs.

I've been a customer of Jim's for 10 years or more. Jim has always been there when we needed him the most. He comes thru swiftly with accurate and efficient information and insurance product that is a great fit for us and our budget. He is very attentative, caring and easy to work with. He has great customer service etiquette. Jim is an amazing Insurance Agent.

Jim is the agent that I have been working with. He is friendly and honest! He helped me with all and I mean all of my questions and maybe some silly questions. He was patient, kind, knowledgeable and professional. Thankful for agents like Jim.

I've been working with Jim for a number of years and he is by far the most knowledgeable insurance agent I've worked with. He will take the time to understand your needs and get you the best deal. I'm not sure what Cory is reviewing, but it's not Jim. Liberty Mutual is like any other large corporation so I understand Cory's frustration as we've all experienxed what Cory describes with large corporations. At least Jim tries to make it personal and caring. Thanks Jim!

I’ve worked with Jim for over 10 years. He is attentive, caring, and quick to find the best options. Even when I’ve shopped around for other insurance rates, the customer service at other companies doesn’t come close to the level of service Jim and his team provide.

Very knowledgeable about details of plans. Willing to spend time to answer questions. Extremely pleased with quality of service provided by Mr. Chandler.

I paid my bundled home and auto insurance in full in for one year. Earlier this year, I argued with a dysfunctional Liberty Mutual about my homeowner’s insurance. Liberty tried to bill me second a time for home owners insurance when bill is paid through my mortgage escrow account. Now we argued about my auto insurance. I only pay for what I need. I am sick and tired of waiting on the telephone forever, no contact via email, navigating a dumb lame website, or missing-in-action non-problem insurance agents. Lame TV commercials and a big bird does not make for adequate customer service. At Liberty Mutual real “insurance agents” are actually subcontractors, not employees, who work on commission from home offices and will dump you after the sale is over---never to render future service. Any policy service is rendered by out-of-state corporate call centers broken into disconnected parts staffed by poorly trained scripted personnel (AI assisted) who are not empowered to solve problems but rather dispense stiff generic bureaucratic solutions that serve the corporation not the consumer. Understand this dismemberment of local customer service, and just-in-time marginal service is a preparation and a transition to over sea’s foreign customer service where wages are lower making for greater profits. Many of us have already encountered this foreign experience in other parts of the economy. Modern technology allows for corporate customer call centers to be located out-of-state or overseas. Corporations are too greedy to hire locally. Most importantly Liberty Mutual makes serious billing-accounting mistakes implementing insurance agreements (like doubling billing). No communication between their different parts! Home knows not what auto is doing, knows not what claims is doing! They will also attempt to keep your credit card number on file for auto-billing. An unprofessional, irresponsible, dysfunction operation! I grow weary of marginal telephone service, dumb answering machine bots, temperamental websites, or missing-in-action, non-problem solving, make pretend insurance agents. At their lame dysfunction offices, maintaining personal relationships with clients is lost in a by-gone era. These make pretend agents (actually sellers of stuff on commission) are incapable-unable to provide useful informative or policy changes by phone or letter to their so-called clients who to Mutual Liberal are actually just another trick to make a buck. Most importantly Liberty Mutual makes mistakes implementing your insurance agreement, especially in the billing area, even if paid in full for the year on your home/auto bundle… no communication between their different parts; home does not know what auto is doing! An unprofessional, irresponsible, dysfunction operation! I am sick and tired of marginal telephone service, navigating a dumb lame website, or missing-in-action non-problem insurance agents. You get a corporate letter with an out-of-state telephone number to a call center where you are to wait (10-20-? minutes, or you get disconnected, or you hang-up due to frustration) before you can talk to a poorly trained staff person who is unable to solve problems. Customer Be Damned, Cory Camallieri