Senior Agent

Comparion Insurance Agent

Comparion Lead Insurance Agent

Agent

We're ready to offer personalized advice and quotes on auto, home, life, pet, and more.

Your local Comparion agents offer expert assistance to get the right vehicle coverage that fits your needs and budget, no matter what you're driving.

Vehicle

Whether you rent or own, protect your home and belongings from damage or loss by talking to a local Comparion agent today.

Property

The things that are the most important to us require the best protection. Rest easy with the right life insurance and other specialty coverage.

Life and other

Florida

At the Comparion office in Jacksonville, trained local agents can help you find the coverage you need, and the discounts you deserve.
Our office proudly serves Duval, Clay, St. Johns, Putnam, Flagler, Baker, Columbia and Nassau Counties.
Causes close to our hearts
Our representatives participate in a number of community activities including:
<ul>
<li>Acknowledging local firefighters for their bravery with the Firemark Award</li>
<li>Providing educational seminars and community based events to various employers and institutions throughout the Jacksonville area.</li>
</ul>
Talk to a Comparion Agent Today
Contact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Jacksonville, FL

Thank you for your review. We’re sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.

How can a computer determine how much I drive my vehicle, I had 3 vehicles on my insurance and I dropped one of them and I'm paying more because a DAMN computer determines that I'll be driving more when my 2018 300 only had 35500 miles on it and my 2021honda also has very low mileage on it. MAKE IT MAKE SENSE

Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.

What a wonderful insurance agency I'll never go anywhere else.

Thank you for taking the time to leave us feedback. While I understand you are disappointed with Liberty Mutual’s service, this is a local sales office and may not be the best to address your specific concerns. If you’d like additional help with service, please call the Service Team at 844-266-4213.

I had purchased my insurance from this agency, and had their insurance for about 2 years. No accidents, Nothing had changed. Same vehicle, same residence,No tickets, No accidents, everything was the same.When  It was time to renew my policy again, ( They renew every 6 months for those that don't know) I received the renewal in my email, and it stated my premium was going up, and my monthly payment would be an additional $100. I called around, found BETTER coverage for a lot lower price. It was a no- brainer, I purchased a new policy with GEICO, for a cheaper amount.....NEXT THING I KNOW I GET A LETTER FROM A DEBT COLLECTOR THAT SAYS I OWE LIBERTY MUTUAL $176.10.....I called Liberty Mutual home office and I was told the $176.10 was for the uninsured motorist they added to my policy the last month I had insurance with them, WHAT!!!????? Florida is a NO Fault State......I don't need Uninsured motorist....SCAM

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

Benjamin Stadler was unresponsive to numerous emails and provided false information which resulted in my policy lapsing.

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies.

I'm have no choice but to find a new insurance agent , I've been trying all week to get a new qoute before my renewal but can never get any on the phone or to return my call.

Hi Pichit, the local sales agents in this office thank you for your positive review!

Hi Glenn, thanks for your kind words. Your review means a lot to us and lets us know I’m on the right track!

I'm a long time customer of Liberty Mutual. Thirty one years. Jose helped me solve an issue that nobody in corporate could figure out. Personal, face to face service is the only way to go, and this place proved to be top notch. I highly recommend

Hi D (TC), the local sales agents in this office thank you for your positive review!

They are the worst spoke to a representative today and was livid. He not only talked over me he also tried to tell me I should not be upset that the rep changed my due date without permission. I ask to speak with a supervisor as I’m speaking  he places me on hold for about 30 minutes I do not recommend. Take your business else where. Speak to customer solutions they refuse to give me a supervisor. At first saying he is the highest level professional you can speak with. Just lying for no reason I will report to bbb. Arlmodo refused to give me the previous rep name who was extremely rude before speaking to him, but gave me his at the end of the call do better liberty mutual. After speaking to me  he finally agreed to put in a request to have a supervisor call back so let’s see if that happens. My bill date has been messed up since December 2022. Every month I call and let them know the date is not updated that’s frustrating. Rude reps it’s ridiculous. All they say is how can we help moving forward. If I called in 3 months straight apparently it’s not much of help.

Hi John, the local sales agents in this office thank you for your positive review!

Jesse Stone is a great reflection of what Liberty Mutual is all about. He made the process extremely easy. Thanks again!

Hi Z, Thank you for taking the time to leave us a review.

Working with Jesse is great! He always provides me with the best options for myself and my family.

Thank you, Angela! We look forward to helping you again in the future.

Wes is always helpful and gives great customer service

We really appreciate the time you took to write such review! We look forward to helping you again in the future.

Ask for Brian Martinez, he has been phenomenal and is always available to take care of our insurance needs.

Hi Gio, thank you for leaving Evelyn such a positive review. We look forward to helping you again in the future.

Evelyn made the whole process seamless. Knowledgeable on all insurance aspects but really took care of myself and my family for our life insurance.

Wow! Thank you. This review made our day. We really appreciate the time you took to write such a detailed review!

Wesley hall was amazing!! He saved us quite a bit of money on a policy that covered 5 vehicpes and we are currently working on putting together life insurance policies for myself, my husband, and both of my children. If you want to same money and have great policies you should give him a call!!

I’m thrilled that you are satisfied with our services. We look forward to helping you again in the future.

Greatest customer service every! Best rate I've ever had!

Thanks for leaving Jesse such a great compliment! We look forward to helping you again in the future.

So easy to work with, honest,  and always finds me the best deals. Jesse stone was my agent

Thanks Angie! I’m thrilled that you are satisfied with our services.

Brian Martinez is hands-down one of the best agents I’ve ever worked with!

We are glad you had a good experience. We look forward to helping you again in the future.

Thanks for leaving Brian such a great compliment. We look forward to helping you again in the future.

This place is great!!! If you want to save money make sure you call Brian Martinez!

We look forward to helping you again in the future.

Hi Evelyn, Thank you for taking the time to leave us a review.

Great company overall and the service can be provided via the app, via phone, or in-office options.

Hi Shahrukh, thanks for your kind words. We really appreciate the time you took to write such a detailed review! We look forward to helping you again in the future.

Fantastic service! Jason was very helpful, he worked very hard to get me best rates. He made sure he understands my situation and went out of his way to help me out. He is very courteous and very knowledgable. He followed up with me and i appreciated how patient he was throughout the whole process. I highly recommend working with Jason if you are looking for home, auto insurance

Wow! Thank you. This review made my day. We look forward to helping you again in the future.

Jason is a rock star! Took my policy and evaluated it and ended up saving me money when I didn't think it was possible. Highly recommend!

Hi Hannah, thanks for your kind words. If you have friends who need insurance, please send them to this outstanding team!

Great agents, friendly service, and very knowledgeable.

Hi Rick, Thank you for taking the time to leave us a review.

Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards. If you have friends who need insurance, please send them to this outstanding team!

Jesse Stone made it such a easy task when he was able to give me a better rate than I’ve ever paid for in car insurance. He is very thorough and informative in all the aspects of the coverage I needed. Super Excited and Happy to be able to save money and have the Peace of Mind I was looking for. . Thanks Again.✅

Wow! Thank you. This review made my day. I’m thrilled that you are satisfied with our services. We look forward to helping you again in the future.

Best agent I ever had.  Evelyn took the time to quote several companies for my circumstances and got me a better policy. Overall great service plus I saved money too!

We can’t thank you enough for your kind words. Your review means a lot to us and lets us know we’re on the right track!

Exceeded all of my expectations. Helpful and great service. The best Insurance agency.

Thank you for taking the time to leave our local sales agents such a great compliment.

We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied.

Hi Amanda, thank you for taking the time to leave our local sales agents such a great compliment.

The lady I spoke to was so friendly and very kind and helpful

Your review means a lot to us and lets us know I’m on the right track!

Thank you for letting us know that you're frustrated. We’re disappointed to hear you had a frustrating experience, and we really appreciate you bringing this issue to our attention.

Misinformation given that severely impacted our budget. The only response stated ( very rudely I might add) was...wait for it...I am sorry. Based on the circumstances, I thought surely you can do better than that! But unfortunately, that was the answer. Really poor taste and service, especially for an ex military and teacher family!

Hi Deborah Jordan, thanks for your kind words.

Roadside assistance is terrific.  Never have to wait over an hour.

Hi Ella Gay, Thank you for taking the time to leave us a review.

Hi Robé Rabun, Thank you for taking the time to leave us a review.

Hi Doris Moore, Thank you for taking the time to leave us a review.

I’m sorry you had a bad experience with Liberty Mutual’s claims department. Here at Liberty Mutual, we want to make sure we are connecting you with the appropriate teams to best address your concerns and needs. This is a local sales office. If you’d like to speak with a claims specialist, please call 800-225-2467.

NO STARS. CLAIMS DEPT is slow to do their jobs Seems they make up reasons to not settle their claims.

Great insurance company!! Would highly recommend!!!!  Great car insurance prices!!!👍👍

If you can to this place. You living to this place fast

I have been with them for 9 years and I am happy with the service and the help now that they are offering for me to get my very own insurance!

Representative Hannah is exceptional. She definitely made my decision to stay with Liberty easier - ofcourse with her being able to find me a great insurance policy.

I called liberty mutual who is supposed to be the partner with USAA for auto insurance. I got the quote and told the sales person, Alexis in Arizona, that I would cal back shortly to make the payment. I asked for her contact info and extension. She said it was a direct number. I called back and got a male representative, William, that said he would handle it for her.  While processing my payment he advised me that his system is frozen and put me on hold.  He kept coming back with updates on how he is trying to get the issue resolved. I realize that people feel like hold times are much longer than they really are, but it was literally over ten minutes when he finally came back to say that he would have to do the entire quote over.  I waited again while he did this. Then he gave me the "good news" that he completed the quote and that it was $20 lower and he also added in extra services.  He then said that he would need my credit card info again because the system went down.  This resulted in my account being charged for two payments and Liberty mutual advising me that I would have to three-way from my bank to prove that I was charged twice, which I did.  They said they did not show that I was billed twice. After, I complied with this, they advised me that I would have to wait ten days to get my money back.  Meanwhile, my account is off for other checks I had written. Once I finally get my money back, I will be cancelling this account as well as the business account I have with them.  Sleezy sales people.

Ben saved me over $3400 a year on my car insurance policy! With a 16 and 18 yr old and four cars covered, this was a huge savings over Allstate. Great service too! Very happy with this office, company and agent.

Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time.

Liberty Mutual has had terrible customer service, they blatantly lied to me, they are not doing what I paid them to do, and they have just proved they do not care about their customers. For that, I am done with them and I highly recommend no one wastes their time or money on a sleazy company like Liberty Mutual.

Ariella Rojas who is in located in California is  the head of the claims department that is dealing with Florida accidents has given my sister a horrible experience with this company! 7 weeks ago one of their clients totaled my sister's car and left her five and a half weeks with no vehicle no rental or even a tow to see if her car was totaled.she's a single mother with a daughter that she had to get to school and work and rely on other people, she also paid over $400 for one week for a rental that is still not paid back. They finally towed her car and said that it was totaled over a week ago with no money or check sent to her for this car. But they have tried to come and tow the car 3 times in the week without her ever receiving payment. Ariella Rojos denies her phone calls barely answers emails and is almost impossible to get ahold of. Please do not go to this company for your own service and you better be very careful if you get hit by somebody with the Liberty Mutual Insurance.

Horrific car accident, we have been paying much more than any other insurance. Car totaled gave us 30 day rental which they pulled before the 30 days. Rude phone calls no place to send our title. No money we wrecked on the 16 of January and almost a month later no money. Geico is a much better company they helped a friend within 2 days. Never go this company. First claim they are glad to take money but not pay it back. Run run run the other direction

Rhonda Edwards, thank you for your review. We’re so sorry that your experience did not match your expectations.

Had Liberty Mutual for about 4 years. The price continued to go up every year. Had an accident that wasn't my fault and one that was. They raised my rates over 2 years by $120 a month. They held the accident that wasn't my fault against me. Went from paying $220 a month to  $261 and in June it was going up to $343. Called State Farm and was able to get insurance for $217 a month.  Was happy with them until this.

Jose Lopez, thank you for your review. We appreciate your business!

I Left State Farm insurance after 15+ years for my Homeowner's policy and now have more coverage the food in the fridge is covered from spoiling in a power outage, sewer backup cleanup is covered and added an endorsement to cover my phones, computers and tablets against almost anything for a 1/4 of what the phone company wanted!!!

This is a horrible company. They will rob you.
I am constantly being charged a day early for my payment, then when if a payment is made early my account always gets hit with another charge.
If for whatever reason you miss a payment then call the next day to pay it, the system that no one at the company seems to be able to control will still try to charge your account another time.
Everyone I speak with to include the supervisors say they have no control of the auto draft and it will always charge again.
Simple answer to remove the card right? Well if you remove the card then your rates increase.

This system they have is horrible and it makes no since that no one can do anything about it.

Comparion Insurance Agency
Jacksonville, FL

Quote with an insurance agent in Jacksonville, FL

About the Jacksonville, FL office

Reviews about Jacksonville FL

Comparion Insurance Agency Jacksonville, FL

Quote with an insurance agent in Jacksonville, FL

About the Jacksonville, FL office

Reviews about Jacksonville FL

Comparion Insurance Agency
Jacksonville, FL