Comparion Insurance Agency

Mercy is great! Prompt response, exceptional customer service!

Thanks to David I am no longer displeased with Liberty mutual. He was kind, and understanding. He listened to my issues even though it had nothing to do with his office, about my experience with Issac in resolutions customer service. He even has taken the time to look into it further to make things right. I was going to go back to my previous insurance company, but now I have decided to stay.

I was impressed with the thoroughness and friendly professionalism of my agent, Mercy Forsyth. She proposed new insurance for my home and car that saved me money for better coverage, and pointed out some duplications that my former carrier should have notified me about. I can highly recommend you talk to her about your own situation.

Me and my family have Liberty Mutual home insurance about a year now. They have done nothing. Every problem we had with our home they had nothing but excuses. I wish we never went with Liberty Mutual. Scam!!!

Vanessa Moore is super personable and professional. She was very honest and straightforward with my insurance options. I've referred a few people to her and they have been really happy with Vanessa as their agent as well.

Great office with great staff!

I’m telling ya, Mercy is the woman to see! She was super friendly and got me just what I needed! Atmosphere was nice too!

Just overall an amazing experience 👍🏻

Suzanne has been a great agent for our family for a decade now. We appreciate her detail and high level of personal customer service!

Mercy has been a great help to our family. Kind, Courteous and prompt. Definitely recommend

Great Experience here. 10/10 recommend.

Amazing people here, so friendly!!

Great service and great deals!

Had a stellar experience with Mercy. She understood my needs and gave me the perfect auto + home combo insurance. Saved me precious $$. Highly recommended!

Suzanne Fitzgerald is the best in the business. Highly recommend her and her company for all things related to personal lines insurance!

Mercy at Comparion Insurance Agency was so wonderful to work with. Very responsive and knowledgeable, nothing was too much trouble for her. She saved us a considerable amount each month and we are extremely happy with our policies. Highly recommend. Thank you Mercy.

Suzanne Fitzgerald was incredibly quick and helpful when I purchased a new vehicle and was able to get me affordable insurance with outstanding coverage!

Mercy was the best agent and really helped me find the best insurance for my needs. Highly recommend her!

Knowledgeable, helpful and friendly. Vanessa at Liberty Mutual, Peachtree City, takes the time to understand your needs and support you accordingly.

Very professional company and great customer service staff

Everyone in the office is so helpful any time I call!

Love the service that Vanessa provides. Just the best people and so helpful.

Suzanne F. is the Best!

Great service!! Mercy was a great help in my search for new insurance and she got me a great deal for the coverage I wanted. I’m glad I came here for help.

After paying them (Liberty Mutual) over $12,000 in two years, I received much better rates from Allstate. Never late on a bill. The way they selectively pushed back my policy date, they claimed I owed them $39.75 and sent it to collections. The refuse to give me in writing how they came up with the amount. When talking on the phone, they became frustrated with me because I found holes in there statements.

I've had Liberty Mutual Insurance for a few years now, but as soon as I had to make my first claim with them in 2020 they DOUBLED my premium. I am very disappointed. I thought that's why we pay the premium to be covered when we need to draw from it. Had to leave and go to State Farm.

Great customer service.

Great rates and no renewal fees

By far the best insurance company I've ever dealt with. I highly recommend them 💯

We saved money. What not to like

Good n thanks

I have been with liberty mutual 6months now and I’m very pleased with my experiences this far.

They are very straight with you and you will not pay more for car Insurance! Save!

This is without a doubt the worst insurance company. horrible customer service, high pricing and their right track gps does absolutely nothing to help with price. POS company.

If you're looking around for insurance quotes to quickly price check and weigh your options, they require you to speak to an agent rather than automatically quote you an amount on the website. Otherwise I have no idea what they're like as a company.

Great customer service

My agent Jeff Moore was always friendly and helpful. Whenever I dialed his office's extension, he answered the phone personally, and I appreciated having my questions answered directly. Although I switched insurers after moving to a different city, I don't regret purchasing my renter's insurance from Jeff at Liberty Mutual.

Unfortunately we have had to use this insurance and needless to say I’m very unhappy with the snail’s response you get. Will be getting quotes to change😒

For some reason with years of insurance experience and licensing, this is not what their looking for in a candidate for hire.

Liberty Mutual Insurance is like the boyfriend who doesn't know that its over. I have provided written notice of cancellation twice and spoke with 3 different agents. You didn't appreciate what we had and you took me for granted and thought I was bluffing when I said I had options and would be calling back to cancel in 30 days after shopping around. Just let me go. Its over. I found someone else. Someone who appreciates me. Two start because when it was good, it was good. You wooed me in with a newlywed, new home, new move, new everything discounts. Things were great until you tried to make me feel like I had no choice but to pay your ridiculous fees. I blindly paid them until I thought $100+ was too much to pay for motorcycle coverage. When I called to shop you, I confirmed my hunch and when hubby said shop around for auto and home, I was floored by the difference in your premiums and the same coverage at other companies. Now I have MORE coverage for less than haIf of what I was paying you. I started this breakup on 6/28 and today, the auto still shows active. If you send me another statement of renewal, I will seek legal counsel. This is ridiculous!!! Walk away. #BadBreakups #YouHadYourChanceAndThenYouBlewIt 😂 and also 😡

Terrible customer service from Brittany Marr. Sloth-like response times to requests for a homeowners quote, and when the quote finally showed up 11 days after I initially requested it, the quote was completely botched because she paid no attention to my clearly-stated policy requirements. She then promised to revise the quote to my specifications but never bothered to do so. And by far the most egregious pricing from any agent I have dealt with since February 2017. Do yourself and your checkbook a big favor and find a good local independent agent who will listen to your needs, utilize that information to bring multiple companies to the table, and quote you much more reasonably. Prompt and accurate customer service is of the utmost importance in this business, and you simply will not get anything close to that from this particular agent.

I have had nothing but fast, attentive service from my agent Suzanne Fitzgerald. She works hard to understand our specific needs and consistently provides us with exceptional service. She has made sure our entire family is covered with both home and auto insurance at the best possible rates. She goes out of her way to meet our needs and I would highly recommend her to anyone seeking insurance in the area!

Terrible. The agent I trusted left the company. No one at the office ever answers the phone. I have to drive there no to solve a problem. This is why I cancelled both my auto and homeowners on 4/10/17. Of course they billed my checking account anyway today! Fortunately I have overdraft protection! My advise check out State Farm... I did.