Comparion Insurance Agency

Honolulu, HI
"Expert insurance advice from a member of your local community"
Local office in Honolulu, HI

Our office

711 Kapiolani Blvd.
Ste. 425
Honolulu, HI, 96813
Get directions
Hours
Monday:
By appointment only
Tuesday:
By appointment only
Wednesday:
By appointment only
Thursday:
By appointment only
Friday:
By appointment only
Saturday:
By appointment only
Sunday:
By appointment only

About our office

OUR PHYSICAL OFFICE IS CURRENTLY CLOSED DUE TO CONSTRUCTION

PLEASE CONTACT A SALES REPRESENTATIVE DIRECTLY OR OUR SERVICE DEPARTMENT AT (808) 487-0628

MAHALO!

At the Comparion office in Honolulu, trained local agents can help you find the coverage you need, and the discounts you deserve.

Our office proudly serves all Hawaiian Islands.

*Please Note: No payments are accepted in office*

For CLAIMS assistance please call: 1-800-225-2467 (Translators Available).

Causes Close to our Hearts

Our representatives participate in a number of community activities by volunteering at local organizations through our Serve with Liberty program.

Talk to a Comparion Agent Today

Contact a sales representative today to learn more about which auto, home, and life insurance options are best for you and your family.

Quote with an agent

We're ready to offer personalized advice and quotes on auto, home, life, pet, and more.
Start your quote

Our insurance partners

Did you know Comparion agents offer insurance from Liberty Mutual and many other companies? Agents can quote trusted insurance partners with products that cover your family, income and assets like a home, car, boat or jewelry. Our mission is to help you find the right insurance coverage at affordable rates.

Our key partners are listed below. We also offer dozens of other national and regional insurance companies depending on where you live.

  • Safeco Insurance
  • American Modern Insurance
  • Homesite Insurance
  • Liberty Mutual Insurance
  • National General Insurance
  • Protective Insurance
  • Progressive Insurance
  • rli
  • Travelers Insurance

Meet our agents

Our agents are licensed in:

  • Arizona
  • California
  • Colorado
  • Florida
  • Hawaii
  • Idaho
  • Nevada
  • Texas
  • Utah
  • Virginia
  • Washington
A home ready to be insured

About Comparion Insurance Agency in Honolulu, HI

Local sales agents serving customers in Honolulu, HI. We're launching Comparion Insurance Agency: A Liberty Mutual Company to help consumers and small businesses get the expert advice they need to find the right insurance policy. Comparion agents will help you find personalized coverage to fit your budget - offering options from Liberty Mutual and many other national and regional insurance companies.
Learn more about us
Google Reviews
3.06 / 5
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(66 Reviews)
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Not helpful and wont do anything on the weekends so you will have to call the 1800 number over to the mainland. Then its hit or miss with the person on the other line.
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Response from Comparion Insurance
August 22, 2022
Hi Alisun, Thank you for taking the time to leave us a review.
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Not open on weekends.
1 out of 5
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This company overall is a fraud, they chose to insure my home, without doing an initial inspection, and after two years of paying for their services they told me they could no longer serve me. They stated my roof needed to be repaired, once I asked them what needed to be accomplished, they mentioned it didn't matter because they weren't going to insure me anyways. Good customer service will always work with you because they want to keep your business. I felt it was a scheme because they knew my property value went up and they wanted to charge me more, so they stopped insuring me hoping I would ask for a different (new policy). Then I had a motorcycle and rental insurance with them, I called them stating I needed to cancel my rental insurance because I was moving to a different house and they never proceeded with it. PLEASE RECORD THE CONVERSATIONS FROM THIS COMPANY. they state one thing over the phone and they write another thing down in their notes. Someone, please fix the structure of this company.
Response from Comparion Insurance
May 12, 2022
We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied. Please reach out to our local sales agents and ask for a manager, we are happy to take a look at your file.
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Response from Comparion Insurance
March 29, 2022
Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.
1 out of 5
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Last year, I changed my home insurance from state farm to Liberty Mutual and in Hawaii, Hurricane insurance is mandatory for home owner. I was informed by Liberty Mutual to keep my previous Hurricane Insurance until it expire and Liberty Mutual will take care of transferring over to their Hurricane Insurance Polymar. I received second and Final Notice from my home loan company stating they have not received the Hurricane insurance and they will charge extra to cover for the months I have not paid. I have contacted Liberty Mutual when I received my first notice from my Home Loan Company and they told me they will take care of it and I was told, I do not have to do anything. This was 2-3 months back and other day, I received the 2nd notice from home loan and as of today, they have not received the Hurricane Policy. DO NOT PURCHASE INSURACE FROM LIBERTY MUTUAL. I'm going back to STATE FARM.
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Great professional services
Response from Comparion Insurance
October 26, 2021
We can’t thank you enough for your kind words. Your review means a lot to us and lets us know we’re on the right track!
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ASK FOR CHED CORDERO SHES THE BEST. Saved me over 1000 a year including hurricane insurance
Response from Comparion Insurance
September 9, 2021
We can’t thank you enough for your kind words. Your review means a lot to us and lets us know we’re on the right track!
1 out of 5
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They charge me almost $900 just for one month without my permission and they don’t wanna refund me back. I regret getting my insurance to this company. I don’t recommend this to anybody this insurance company is a totally trash.
5 out of 5
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Love Liberty Mutual.
Response from Comparion Insurance
September 9, 2021
Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.
1 out of 5
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Garbage customer service.
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Good
Response from Comparion Insurance
September 9, 2021
Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.
5 out of 5
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Good Customer service and support.
1 out of 5
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Had a house fire and my car was in the garage. Both covered under LM. We hired an Adjuster for the claim for the house, thank god we did because it was like pulling teeth. So many delays and a lot of it was from the insurance side. My car.. Slightly melted claimed that under the Auto policy... My first ever accident happened a couple of months post the fire. Claimed that. My insurance went from 1k to 9k a year. JUST FOR THE AUTO POLICY. Mind you the house fire cause was deemed "undetermined" therefore not our fault. House total loss, we basically had to pay everything out-of-pocket before they decided to hand out chump change. Ridiculous.
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Not reliable and not dependable. Seriously, why do I even have this company as my insurance that I cannot rely on When it matters most. In the past 17 years I never made a claim. Agent won’t even return calls. Give me a break.
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Easy to talk to
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It was ok, I always get the feeling that they're doing me a favor
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1 out of 5
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Screw me over. Twice. They refunded one payment back to me for no reason then I had to pay extra for an extra month. It's a long story but I don't recommend them.
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Help me to save $$$ for my car insurance. Very friendly staff. Answer all the questions I have.
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Great prices when you Bundle your insurance!!!
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Awsome, got everything accomplished
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They never answer your email ... It takes them one week before they email you back ... Just saying
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I was paying 2.4k every year with Geico, switched to Liberty Mutual and saved 1.2k per year
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1 out of 5
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So far a terrible experience with this Insurance company. Go somewhere else for your insurance needs. I have wind damage to my roof that pulled up a significant amount of shingles and they deemed it repairable. Had multiple roofers come out and say it would not be a quality repair and they recommend a full replacement. I asked for a second adjuster and an engineer for a second opinion. They straight up turned me down. My roof hasn't been repaired yet and it's 3 months after the claim. Luckily one of the contractors put a temporary patch on my roof.
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Great and Friendly Service
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In the 24 years I’ve had liberty mutual, they have never let me down. Wonderful company, wonderful employees!! Ask for Micheal Ho 🥰
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Great and helpful
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Quick response, great prices, and great agents.
1 out of 5
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My experience thus far has been terrible. I have a claim right now for water damage to my roof. Everything went well with the estimate and Liberty Mutual sending the first check as a down payment to the roofing company, now Liberty Mutual has disappeared. I cannot get a hold of the claims rep. Stanley Markovsky or the estimator Keith Fox. The roofing company finished the job the day before Thanksgiving and they want their money to get paid but Liberty Mutual has disappeared. I tried contacting everyone who I had correspondence with since I started this claim, a total of 4 people, no one responds. The roofing company is all over me now, they want their money. Whats going on ?
5 out of 5
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Friendly and super helpful with claims....i highly recommend them to bnb other home owners to have them as a home insurance
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Very helpful customer service
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The customer service reps are very kind and helpful and to the point. They helped me adjust my policy to my needs and budget. I am able to bundle two vehicles, renters insurance and more. I definitely recommend Liberty Mutual for all your coverage needs!
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Other than their phone connection and being hung up on while on hold, once I spoke to the right person, I was helped with s great attitude.
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1 out of 5
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I was shopping around for Homeowner insurance quotes and liberty Mutual took it upon themself to open up a policy and charge my mortgage company without me ever signing a single document or without me have any knowledge what they were doing. Luckly i received a letter from my mortgage company telling me they paid 2 insurance policies. What a headache I had to get the liberty mutual policy # from my mortgage company before Liberty would even talk to me. Finally they said uet they opened a policy without my signature and they would mail me a paper check. I must deposit that and send $3500 back to my mortgage escrow if not my mortgage rates would increase. OMG so much drama all because I went to liberty website and simply requested an insurance quote. I am sooo shocked how they can just charge my mortgage without me ever signing or agreeing to open a policy. I guess they hope owners do not noticr what they did and so they can collect payment from your mortgage. Stay far far away do not even request quotes from their website. BEWARE
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1 out of 5
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I've had LM insurance for 15 years. Upon my renewal this year, my premium increased by $7000/year. You read that right: $7000/year. I have one car with Liability and collision and I'm the only operator. Insanely high; shop around.
2 out of 5
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I made a claim for a deep scratch on my car, and they marked that as an accident. Now they raised my insurance and other companies see their inaccurate designation as well. So hard to find low cost insurance. Not worth their $1000 reimbursement for something that was a comprehensive claim, not a collision.
1 out of 5
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Their ads say they customize your car insurance but don't. We told them we hardly drive but they insisted we pay top premium. We switched to Geico for half price! Then Liberty offered a lower cost, liars.
Response from Comparion Insurance
September 9, 2021
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time.
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Horrible with claims!!!
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Worst insurance company for auto. The agent talked me into switching to Liberty Mutual from another company. I had full coverage due to paying for my car through a credit union. My daughter had an accident and we used the insurance. I get a letter stating that due to the accident, they would no longer be able to insure me. Why did I pay for all this insurance? I paid for insurance for protection. I use the protection and they drop me. Not good. I went back to the insurance company they talked me into leaving.
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Horrible Claims Experience
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Worst claim experience ever.
4 out of 5
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Liberty mutual is my auto insurance since 1999.
5 out of 5
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Informed, polite Customer service and Agent. Answer questions. Always available.
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They were good until I got into my 1st car accident in my 44 yrs of life. I had 1 speeding ticket when i was in my 20's. They wouldn't renew my car insurance. Said I'm a risk. REALLY?! UP YOURS LIBERTY MUTUAL!!
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Very helpful front desk. The directions using google maps is a little confusing. The office is actually on the backside of the "Bank of Hawaii" building on the 5th floor. Very clean office, even offered me a water.
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©2023 Comparion Insurance Agency, A Liberty Mutual Company - 175 Berkeley Street, Boston, MA 02116. The materials herein are for informational purposes only. All statements made are subject to provisions, exclusions, conditions, and limitations of the applicable insurance policy. Coverages and features not available in all states. Eligibility is subject to meeting applicable underwriting criteria. Learn more about our privacy policy at libertymutual.com/privacy.
Comparion is an Equal Opportunity Employer and an Equal Housing Insurer.