Comparion Insurance Agency

Derek made my experience with aweful insurance issues actually good and easy I would recommend him every time

Working with Derek Kral has been great! He’s very knowledgable and walked through all of the insurance options with me thoroughly. He’s very responsive and communicative when I have needed anything.

I worked with Derek Kral and he was very professional and knowledgeable. Very easy process and he did all the leg work, while all I had to do was provide some standard information. Would definitely recommend!

Derek Kral has been my go-to person for years now. He has always provided exceptional service to me and friends of mine. Highly recommend reaching out to Derek for your insurance needs

Derek is awesome! I recommend him to everyone!

Our agent Cristopher Tapia is just the best! He's always there to give great advice and helping us to have the right coverage we need! He's very polite and courteous everytime I call to talk to him! Thank you so much Cris you've really made our lives easy and worry free when it comes to the right insurance needed!

Cris Tapia is a great agent. Polite, professional and always helpful and dedicated to making sure the absolute best customer service is provided at every turn!

I switched over to liberty mutual a little over 6 months ago and I have nothing but good things to say! Cristopher Tapia has amazing customer service!

Amber is the best for insurance. She has been able to give my customers more coverage while cutting their bill in half. She is responsive and always looking out for her clients.

I've known Derek for years, he's a great guy!

Company has been a pleasure to do business with. There are a ton of nuances associated with my insurance requirements and Amber addressed all questions quickly in a comprehensive manner. Made everything easy for me which was greatly appreciated.

Been with Liberty for a couple years now and Daniel Bishop has been a great rep so far. Great service when I need it and referred lots of friends. Can’t ask for much more than that

I worked with Danny Bishop, and he made the entire process so smooth. Danny was very responsive, anytime I had a question or a concern he was there to help me. Very professional, and he saved me money!

Daniel Bishop has been my go-to person for a handful of years now. He has always provided exceptional service to clients and friends of mine. He is always available to answer any questions or pick up the phone at any time to best assist their needs. I am always 100% confident whenever I refer clients to Daniel because of his ability to work with clients quickly and efficiently. Highly recommend.

Honestly Dan is the best!! He's easy to work with and will save you tons of money on car insurance

Danny B was the best, honest and genuinely cared about getting me a good deal with the best coverage

I would highly recommend this insurance company! Danny was amazing to work with, he took his time to explain and find the best plan option for me!

The Framingham location is very reliable and easy to work with! I would recommend Daniel Bishop to anyone who has any questions or needs regarding insurance plans!

I have worked with Danny Bishop many times over the years. He is a great agent and is very responsive. If you’re looking for an agent that will respond quickly, has knowledge, and helps get you the best insurance packages/deals, look no further than this office & Danny Bishop.

Al Borrego is the best! He is knowledgeable and quick to respond to all our insurance needs. We have been clients of Al’s for 10 years and always have the best experience and unmatched rates.

Amber was extremely knowledgeable and professional. She took the time to explain my coverage and options while saving me a ton on my insurance! I highly recommend her to everyone!

I found the agents at the Framingham location to be extremely knowledgable and responsive. Would highly recommend working with any agent at this location!

Terrible service I try canceling I was never able to get to anyone on the phone I had the insurance for 11 years they were never helpful

Bad experience

Staff is very professional

Impossible to speak to a human. Agency doesn’t answer the phone. All cals directed to central endless menus.

Terrible service

Very bad service and irresponsible insurance company. Very bad communication

I didn't resolve anything I couldn't talk to anybody just automated machines

I called because I wasn't sure how to move my bill back, they gave me clear instructions on the website and answered my questions. Whenever I call with questions, the representative on the other end is always helpful and always gets my needs met.

Juliana Abrantes helped me TREMENDOUSLY with her great customer service on getting me the best insurance coverage possible for my car. She was very patient and polite while I told her my situation with my pass insurance coverage. She then did her best to see if she could give me a better coverage and she sure did! I recommend asking for Juliana if you want great customer service and a representative that truly wants nothing but the best for her clients.

Very helpful for navigating my trade in and registration questions.

The customer service is terrible!

Nobody answers the phone here ! I spend huge money to insure my house and automobile polices ( which are multiple ). But nobody can pick up the phone to speak to us policy holders.. Guess what ? Time for a change ! Bye Bye

Worst customer service experience of my life. Attempting over the phone to get the required insurance document to register a newly purchased vehicle through a private sale. Have received wonderful assurances that the next version I received would be correct. So far I've received 9 (count 'em--9) versions of the form, each one promised to be correct, and still the form is incorrect. Can't make this stuff up. Giving them 1 star is being generous

I like the reasonable prices for insurance

The worst ever , I cancelled after one month, but they kept sending me a $2000 bill which was my bill for the whole year , called so many times, but nobody was getting what I'm talking about , don't ever go with them.

TERRIBLE PLACE TO WORK. I was there for 2 weeks and hated it. I used to cry before I would get into work because of the place was so awful. THOMAS VON JESS is ignorant and rude to his coworkers. Though he is the boss you would think he is a team player he is very rude. The minute I was a new administrative assistant people told me I had to be on my toes because he is rude and you needed to suck up to him. NO ONE ONE LIKES HIM IN HIS OFFICE. Though they work for him they suck up to him to be on his good side and yet they ALL DON'T LIKE HIM. He is IGNORANT about Portuguese people and said a rude comment while I was working with him because she did not speak any English. He is very nit picky, from having a snack at your desk to leaving your jacket on your chair. THIS MAN IS A MENACE. One of the WORST branches and he should be fired. I should've reported his comment to human resources.

Their TV commercials where they try to claim a moral high ground make me sick. All of the dealings I've ever had with this company have in my opinion been bordering on fraud. They've used all the tricks in the book: overcharging premiums, underappraising losses, purposeful delays, unwillingness to pay out, etc. Liberty Mutual is BY FAR far the WORST insurance company I've ever had to deal with.

The best