Comparion Insurance Agency

I was desperate for a new insurance immediately and he did NOT let me down. Not only did I get better deals and discounts but I had new Insurance in Less Than 24hrs... Thank You, Greg Quimby. I am most pleased with your Customer Service experience.

Janet was a pleasure to work with, she was very friendly and extremely knowledgeable about the insurance products. She was able to put together a policy package for me quickly and efficiently. Highly recommend Janet and Comparion !

Important papers sent to address we have not lived at in 12 plus years twice. Told we did not respond. Wonder why! We never received a tracking number or information we were getting more paper work after accident. We had to all to find out why we had it received our paper work our check. Sad situation.

Chris Bergquist originally quoted insurance coverages and premiums that were competitive and acceptable. He then went above and beyond and spent extra time during afterhours to find the absolute best policies for our needs. It was greatly appreciated and we highly recommend Chris to everyone looking for new insurance coverage or to simply restructure their current policies.

I was referred and am so incredibly happy with my decision to switch over. Amari C. was super helpful and explained things in a way that was easy for me to understand. 10/10 and I would definitely refer to others!!

Greg Quimby is the best agent I've had. Always makes sure I have the best coverage that works for me. Thank you!

I have had an excellent experience with this agency. Chris Bergquist is a pleasure to work with! He is knowledgeable, professional and found me the best coverage at such a fair price. I have nothing but great things to say - I definitely recommend this company!!

I am extremely satisfied with the customer service I received with this company! The representative I spoke with, Edward Kelly, was exceptionally helpful and well knowledged, with his guidance I was able to lower my monthly payment and receive better coverage on my car and renters insurance. I wouldn’t think twice about recommending people I know to discover what this company and its people have to offer.

Amari is the man, very helpful!!

I feel the need to bring attention to Shiela Gonzalez’s amazing customer service. I’ve been with Liberty mutually for several years and anytime I have a problem Shiela is there to help. She thoroughly explains everything for me and is always happy to help.

Had the pleasure of working with solemar. Her customer service was amazing and got me a great rate! Recommend 5 star service!

I was not shopping around for insurance but I received a random call from comparion asking me if I would like a quote. I said I was ok with what I have and that I was all set. Insurance agent Solemar convinced me that I have nothing to loose and if she can’t get me something that’s competitive she would be honest and tell me to stay where I’m at. Solemar took all my information and called me back about 15 minutes later with an offer I could not refuse! I will definitely recommend! I was able to get more coverage for less $$. Thank you!

I had a great experience working with Amari Champion on my auto insurance policy. He helped me get the best deal while saving on the total cost. He is very efficient with his process and communication. Thank you

My husband and I worked with Amari with our home and auto insurance he did a great job with getting the comparison with others company...made the switch over painless,would highly recommend him to my friends and family.

Amari Champion was very helpful with my insurance policy and he was always quick with his timely responses. Great service!

Amari Champion has helped me find the lowest rate possible as a first time driver! Great personality and responds quickly to any concerns you may have I highly recommend!

Thank you Sheila Gonzalez for helping me out with my car policy. You are the best!!

I worked with Xavier at Comparion Insurance Agency and he was great! He is very personable, easy to talk to, and put my insurance in terms that were easy for me to understand. He has helped me as well as many of my family members save tons of money on our insurance policies. I absolutely recommend working with Xavier!

Melanie was very professional, and friendly.

I have been an insurance customer with Liberty Mutual since the early age of 18. I have never dealt with someone so passionate, prompt, and always willing to be available to help a customer as Sheila Gonzalez. When I tell you that she has been nothing but wonderful to not only myself but my family we could not be happier with her hard work and dedication. The ability to reach out to Sheila and her rapid response with any issues or concern does not go unnoticed. We need more Sheila’s in the world! Sheila thank you for all you do, we really appreciate you! If I could give more stars I would, you truly deserve more than 5 stars!

Quick and professional!

Janet Brennan has gone out of her way to help me with insuring my first car and fixing my mistakes from trying to online shop and buy. I recommend going through her rather then online even with the online discounts they offer, Janet got it even lower for me. Shes great and I hope all my future experiences with insurance agents are as good as she is.

Melanie Drewnowski was great to work with! She ended up saving me over a thousand dollars on my Home and Auto Insurance! Woo! Besides the money saved, she was very attentive to our needs. She asked great questions, found us an excellent quote, and explained everything so well. Highly recommend!

Kristen Fiore is a very knowledgeable and engaging agent. My rate was cut in half from what I used to pay with the other company.

Smoother than a Bill Clinton apology! Seriously, Chris Bergquist made this much easier than I ever thought it could be. Never felt like I was being pressured into anything. He took the time to answer all of my questions and was also readily available for me throughout the day; even a little bit later in the day beyond banking hours he was still putting in work for me . He is a master of his craft: Professional. Concise. Courteous. Above and beyond.

Got a great new policy! Very easy to work with and knowledgeable in the field.

Chris Bergquist was incredibly helpful in making sure I got the best quote possible. I would recommend him to anyone looking to shop for auto insurance!

Josh was amazing he gave me a great quote I appreciate the services he was so nice and everything worked out amazing 🙏

Kristen Fiore has helped find me the best rate not once but twice so far in the last couple years! Very professional, fast replying, and just an overall great customer service experience! Thank you again!

Scott is exceptional at what he does! He is extremely knowledgeable, friendly, and provides excellent customer service. He has been the insurance agent for countless friends and members of my entire family for over 5 years. Highly recommend. He will make a usually painful process as easy, simple, and quick as it gets.

Absolutely love this guys in especially Sheila Gonzales always available to attend customers needs goes above and beyond so grateful thank everyone here for best customer service ☺️🙏🏼

Katy Ericsson is very knowledgeable and personable!

David Fesko is an amazing insurance guy. Would recommend you guys if anyone ever asked about insurance. Thank you for everything you've done.

sheila gonzalez is an amazing agent 10/10. great customer service.

I have Sheila Gonzalez, she is a lovely person great communication good customer service and is wonderful with answering any questions and concerns I have !

Mi agente es Sheila González me ayudo muchísimo a encontrar el mejor seguro para mi e incluso me consigo mucho más de lo que yo esperaba que solo era un seguro de auto en realidad mi experiencia fue buenísima Sheila siempre está para mi cada vez que la llamo y siempre me orienta en todas mis dudas y mis inquietudes gracias Sheila por siempre ayudarme una experiencia grata

Kristen Fiore is your girl! Insurance/ life insurance/ RMV runs all of it! Thank you for scoring me a great price on both cars and over all saving me a ton of money! Supper professional , trustworthy and kind! Thanks so much K💕

I just got done insuring my new car and Sheila was tremendous! She got me the best quote. Super easy and she respond very quick. If anyone needs help, I strongly recommend Sheila!

My car insurance agent Sheila Gonzalez is a great agent to work with and she has helped me out with my first car I got about 2 years ago and now with my new car she is helping again so it’s nice to have a familiar person to have as a agent. Keep up the great work Sheila.

The Agent Hassan was amazing,it was quick and easy + low rates great experience highly recommended.

I have had Scott Simpson as my insurance agent for over 5 years now for home and auto. He is amazing and always helps me with an questions I may have especially when it comes to renewal time. I have referred Scott to all of my family and friends.

I just purchased a new vehicle and I wanted to change my insurance, I got introduced to Kristen the through a friend of mine and my experience has been amazing, she’s answered every question and concern I’ve had, I’d highly recommend!!

Agent is always responsive and caring!

Greg is personable, friendly, and knowledgeable, he is always ready to help! If you need insurance Greg Quimby is the one to talk to!

I am so very very pleased with Chris Bergquist! i suffered a setback last year and he was so much more than helpful! he explained things to me, got me a lower quote than the previous one, and he clarified any questions that i had! he also reached out to me a week later to see how everything was going. i’m so appreciative thank you so much!

5 stars! Luzed Guzman has always been super helpful, and most recently found an affordable rate that works perfect for me. Stellar communication, and always super friendly!

Chris Bergquist did and awesome job and also went above and beyond in finding me affordable car insurance. He made this process a breeze and stress free for me but most importantly, saved me a boat load of money. Thank you Chris!!!

Working with Luzed Guzman Romano is always a pleasure. She is kind, responsive, and informative. Beyond managing my personal car insurance needs, I have referred several friends and family to Luzed for home, business, and other insurance needs. Everyone I send her way gives her rave reviews!!!

Painlessly switched my insurance with Comparion Insurance. Chris Bergquist was fantastic to work with, getting me a good auto and home insurance rate that matched my previous coverage for cheaper. I highly recommend working with him!

Sheila Gonzales is absolutely the best! She answers all my questions fast. I’ve been working with her for 2 years and I love it. She’s bilingual, very nice personality and hard working. Thank you Sheila I look forward to keep working with you 🤗😁

Greg is are man thanks for all that you do.. never lets you down !!! 😊😊😊😊

Solemar is an amazing representative. She always provides outstanding service and always has answers to all my questions. You need more representative like Solemar at your company.

I was referred to Chris Bergquist through a friend when looking for home owners insurance. My experience was nothing but the best. Chris was able to get me the best rate out of everyone I was getting quotes from and he checked in with me throughout the whole process. He even called me after I closed on my new home to congratulate me. I highly recommend him for your auto and home needs or anything else he does. He goes above and beyond to help you anyway he can!

Kristen Fiore is the best agent you can find! Thank you for your amazing customer service!!

As a real estate agent I couldn't be more pleased with the service I get from Kristen Fiore. Always more than willing to go above and beyond not only for my personal needs but for all my clients. Super helpful, reliable, honest and kind!

I want to express how helpful Luzed Romano has been, while serving as my agent. She has took all my initial worries away and given me a peace of mind. Thank you Luzed for your time and patience while working with me. I appreciate your first class service.

Great services, very helpful.

Sheila and her team are amazing. I’ve been a loyal client. She answers all my questions and gets me the best rates.

Great experience! Customer satisfaction 20/10!! Solémar Mercedes helped me and a few of my coworkers find the BEST coverage when every other company was overcharging me for a 6 month plan. After experiencing the great customer service I quickly saw how quick and easy finding an insurance company that helps with all of insurance policies with one flat inexpensive rate. Definitely would recommend!!

I’ve been working with Greg for about five years and he’s helped me with auto and renters policy’s. He responds quick to texts and emails and helped me get a lower rate on my insurance because I couldn’t afford the old one.

John Frogameni at Comparion is the best of the best. I would pay MORE to keep him as my agent.

Very impressive! They definitely went the extra mile to make us feel comfortable. It's nice to see a local company providing exceptional service in the area. Would absolutely recommend!

Such friendly staff and knowledgeable agents. I am definitely happy I went to them.

I highly recommend Greg Quimby. Super professional and always goes above and beyond for me. Constantly checks in from time to time especially when there are deals or money to be saved.

Sheila Gonzalez helped me with all my questions and needs. She was very kind, patient and wonderful at her job! Thank you!

I had the pleasure of speaking with Mrs. Solemar Mercedes, about finding me an affordable insurance policy that would work well within my budget. I am very thankful that Mrs. Mercedes went above and beyond, not only did she get me a great insurance policy she saved me money!!!! I would definitely recommend her to my family and friends. Thank you so much Mrs Mercedes for your assistance. 5 star service 👍🏾

I had the pleasure of working with Solemar Mercedes. Ms. Mercedes was very professional, she was kind, sweet, always willing to help. Assisted me with all my insurance needs at an affordable price. Will always recommend Ms. Mercedes to anyone looking for Insurance.

Solemar Mercedes was awesome, she went above and beyond!

Solemar Mercedes is very helpful. She helped me get a great a great deal and had lots of options for me to chose from. She is also very nice and answers all questions asked.

I had switched over to liberty mutal for car insurance, and Luzed Guzman helped me out with all the questions i had. She went above and beyond for me to be able to have my car on the road. I went to the dmv to bring some papers and i was missing something and luzed helped me throughout the whole process no questions asked ! She is super friendly and provides her costumers with the upmost respect. I will be referring Luzed Guzman to all my friends and family. Super amazing worker !

Sheila is Amazing!!!

Matt & Sheila are great!

Sheila was very helpful determining my insurance needs and ensuring I am protected!

Scott is always so helpful, truly the best!

John at the Springfield, MA office is knowledgeable and helps me with my policies whether they need updating or I have questions with what coverage works best for me. The office being local to me is nice as well so I can easily coordinate a meeting in-person as needed.

Greg Quimby is the Best insurance agent I ever delt with, very professional. Always have answer, and if not sure he gets back to me. It's funny too, because I always have him working overtime even on Vocation his phone is going off. Until he text me saying he's on Vocation....

This is the best insurance agency I have ever worked with! My agent, John Frogameni is professional, smart, and a genuine pleasure to work with. He always answers my questions completely and goes the extra mile to provide me the best rates for me and my family.

Scott Simpson Jr is a really helpful agent and got me the best deal I could ask for! Would recommend this company to a friend.

Scott has been a fantastic agent for me the last 5 years. He’s reliable and always gets back to me faster than I can respond. You’ll never be waiting on him, it’ll be the other way around most definitely. Very knowledgeable, I highly recommend

Scott has shown my family and I such care and attention. We felt very appreciated by him. Thank you again !

Christopher Bergquist took the time and energy to make the transition effortless!

I have done business with Kristen Fiore. She has impressed me very much. She is excellent at what she does. If you need help with insurance she is the one to call. I trust her.

Kristen Fiore gave great advice on my home owners insurance. She answered every question I had for her. She was so pleasant. I didn't feel rushed. I recommend her to everyone.

I had the pleasure of working with Kristen Fiore from this agency. She was very helpful through the whole process of finding me the best coverage for my vehicle at a very affordable rate!! Recommend 100%

My Agent Kristen Fiore found me affordable insurance. Not only was she fast and efficient, but she made sure I understood my policy.

I had the opportunity of working with Kristen Fiore and she was so helpful! Best customer service, she was so kind and answered all my questions. She also outdid herself by letting me know about other perks they offer. I got off the phone with a new car insurance policy and life insurance for my son and myself. Lifted a huge weight off my shoulders during a hard time i couldn’t be more thankful for her help

I worked with Kristen Fiore she is an amazing agent and got me on a plan that I can afford and cover all my needs. I wish all agents were as friendly and on point as she is. I'm truly a happy customer 🙂

I worked with Josh Pittello for both my home owner's insurance and my auto insurance on both my vehicles. He was able to review the coverage I already had and get me better coverage while at the same time saving me hundreds of dollars. Thank you Josh, would Highly recommend!

Chris Bergquist: the insurance g.o.a.t.

Excellent!

I have had nothing but amazing service. My agent is knowledgeable and always willing to answer all of my questions. Couldn’t imagine every working with a different company.

Why can't liberty mutual have people answer there phones? So when a customer has a question about something they can get answer not be frustrated automatic system that doesn't understand the customer!! Why does liberty mutual make updates on policy without talking to there customers about these updated because they are not free and they cost money just because you think it's a good idea maybe the customer can't afford it at the moment

Would give 10/10 stars if I could . Melanie shopped my insurance with several carriers and found the best rate for me . She found a rate that no one else can beat . The communication was GREAT. She was very patient and understanding with me . Alysa O’Connor was GREAT as well. She helped me with registering and plates. She was also very understanding and had great communication. She even offered to deliver my plates . Both Melanie and Alysa were very fast with getting me insurance, registering and plates . They both are here to help the community out . Would 100% recommend.

I have to say I'm very happy I'm a liberty mutual member. LM has helped me so much I am very happy I was referred to my agent Allison! Thank you liberty mutual great price for my full coverage 👍

Absolutely the worst Insurance Company. Just turn on a TV or YouTube video and they plaster you with ads. 100% sales driven organization with absolutely no customer service. This company would do well to fire their marketing Department. Then take the money they saved and actually hire some customer service people. But don't take my word for it just turn on the TV and observe the amount of advertising they do versus other insurance companies.

Horrible service. Doesn’t matter if you call multiple times to assure a payment was processed on their end. They will tell you your all set knowing there’s a possibility that you might get a return payment, even though their app says you paid and you got the confirmation from their employees. Couple days later you will get an extra fee because you didn’t pay your bill.

When it comes to claims these people are the worst. I get it, it’s a business and everyone has to get paid, but they are not for the people in anyway shape or form. Very sneaky, and vague with information

Honestly the worst car insurance. How does the premium cost go up every year? With no accidents ? BUGGING !!

Insurance was cancelled,called spoke to four different representatives they all told me I was approved reinstatement and needed to pay a payment of $410 asked if they could document that to my account and I will call later to make the payment, when I called this new representative told me I needed to pay the full remaining balance of 910, I explained that I was told a different amount by four different representatives. She put a supervisor on ,she than explained that all four were wrong I explained that they spoke to a supervisor and that's what was quoted she said she put in a note for them to receive more training and if I can't pay to go elsewhere..I let her know I liked the company and did not want to leave and she said there is nothing they can do

They have been so helpful for me in my situation that I couldn't ask for a better insurance company I can't wait until my points come off my license

Got a new car and my insurance went up by 300 dollars! I switched to another company for the same amount of coverage and it was 250 dollars less then what they were going to charge me.

Great customer service initially, in person follow up is lacking.

Very friendly

Very good insurance Of course always go out and get a better quote but for some reason every time I go back to them they always do such a good job at finding me the lowest quote

They screw up your payments the second you are a couple days late even with it being your first time. They have an attitude . As soon as you don't want to be with them anymore they get worse. Many of my family and friends have complained about them be very cautious .

So hard to find the fax number

Love the services and rates are good.

The best

Won't let me cancel my insurance on the website/ app. Have to call and the wait times are ridiculous.

The personal agent was very helpful

THEY HAVE GREAT PRICES COMPARING AND SHOPPING AROUND COULDN'T FIND ANYONE ELSE TO BEAT THESE GUYS!!!

The worst insurance I had...no human sense...no ethics...My husband got hit by a car. Was a hit and run. He sent liberty the guilty person...We still have to pay the $500....they dont want to follow the rules...they wont fight for your rights...i have cancer...my husband had a back surgery...they are bad...bad people...

Do not, I repeat DO NOT buy insurance from Liberty Mututal. I paid them on time for a year and a half, got better rates elsewhere and Liberty tried to charge me well over $100 for up to 3 weeks after cancellation. Not to mention when I signed up originally my agent never sent me the RMV-1 forms and I had to do all that myself online. He called me 3 days later after I had done everything myself. SCAM!!!! I called in to resolve it, and everyone has an excuse about “That’s just how the law works, we don’t have to prorate in Massachusetts so that’s your bill.”

My Experience with insurance has been awful worst then ever they no good at all I don't recommend to no one irresponsible and none professional sadly they careless for people

El personal exelente

They are very helpful

The agents was so helpful. I was satisfied with his service

You only pay for what you need. For real

Anyone that really wants to know can contact me

THEY WANTED TO CHARGE ME $11,000 FOR THE YEAR FOR CAR INSURANCE!! HIGHWAY ROBERY!!! 😂

They are charging sneaky fees. They don't disclose information. Not a good company at all. Don't recommend.

Very Nice, helpful, and went the extra mile.

Called, got the run around. Quote kept going up depending on what agent called me back. A big scam...never got a reply email. Another bad insurance experience!

Fires good hard working, helpful people, keeps all the tardy and mean people employees smh! Rather be covered by anyone else.

Been with them 9 years no loyalty go somewhere else cheaper they don’t care about there customers

Great people, very cordial, helpful. Got everything done that I needed in a timely manner in one day 🙂👍

Muy bueno

We had a great time. It was the first time our daughter went bowling. Everyone was very friendly. The employees were excited to help us. We definitely will go again.

There the best insurance ever

We were told that we cannot talk to a person anymore. WTH,!? Bit my kind of insurance company!

They took care of my claim quickly and easily

They were good at paying out for accidents. They are a little high in insurance rates. Customer service was okay. No longer with them.

Good customer service

Nice customer service help

I was really impressed with always getting a person when I called, and the ease of setting up my policy with them. Everything was actually really pleasent untill I had a billing issue with them. Long story short I paid a payment that I was told by a representative was needed for my policy to be not canceled. Well they screwed up. I ended up speaking with multiple people and a " elevation specialist" multiple time to be pushed off to a " supervisor". They kept saying they saw their mistake but needed a supervisors approval to reinstate my policy. Well I have GEICO now and couldn't be happier.

Customer service isnt bad, but their insurance is definitely one of the highest.

Scam. Raising rates and unprofessional manager

Good price but only first year.

I had Liberty Mutual, the first year insurance was about $1400 a year and then I received my renewal and it was close to $1600. I didn’t understand why because I didn’t get any speeding tickets, followed all the traffic laws, no parking tickets. Don’t drive a lot of miles a year. Vehicle is parked in a garage. I spoke to my agent who is an excellent agent there and he stated that liberty has had a lot of price increase within the past five years and they don’t expect customers to realize that the price has increased. Well if it’s $20 then that’s OK but not when its close to over $160 of an increase that’s where it makes you turn around and say hey what did I do to expect this jump? Look at other insurance companies before you decide to go with Liberty Mutual. Liberty mutual is a complete disappointment. They post all these commercials on TV that you can get lower rates but then when you go and call them they give you a price that you could almost fall to the ground. I just recently got a new vehicle and I asked my friend over there to give me a quote and honestly I was really surprised that the quote was for over $2000 a year for insurance. Seriously? I stuck with Plymouth Rock. I understand the vehicle that I got into was a little bit more money but still $2000 a year for insurance where you don’t drive as many miles and you don’t have any speeding tickets and you keep your car garage is completely ridiculous. Run away from them and check out other insurance companies.

No son pro clientes son pro dinero

I have paid for collision for years with them, finally had to use it with a totaled vehicle. They took a long time to get the check out to me. When i called them and asked for an extension on my rental they extended it 2 days and told me i was out of luck for the rest of the time inwas waiting. I was without a vehicle and missed work for 3 days bevause they wouldnt extend the rental when, as they admited, it was their fault the check was late! I almost lost my job and lost 3 days wages because they were too miserly to extend the rental until i had my check. They lost the respect (and business) of a long time customer over what amounts to a hundred bucks. I will be switching insurance companies as soon as i get my check, and will recommend to everyone that perhaps geico is a better company. I will contact the attorney in my family to talk about lost wages and small claims court.

I called their 800 number and was given to a call center that was not licensed in ma

be careful when you try to leave there will be hidden fees.

I've had them for years, they always solve my issues and answer all my questions.i recommended them for your insurance needs.

The worst insurance you could ever have i should of stayed with Geico insurance for sure wouldn’t never go back with them I had to put one start so it could let me post this so don’t mine that is negative disappointed

The staff was very friendly,helpful and professional. They work with me to get the best coverage. I was able to get a great deal for my car and renters insurance . Definitely will recommend Liberty Mutual to my family and friends.

As a FORMER long time client, I feel that they are the worst overpriced scammers in the the auto insurance industry. They put all kinds of unnecessary coverage on your policy without telling you. If you have an accident and they pay for your car damage, you end up paying through the teeth for the next 6 years. This is just my honest personal experience.

This is the worst company I've ever dealt with when it came to claims... They don't call you back they don't return your messages they do not handle their claims in a timely manner . They will low-ball you ...They will also tell you that you will have to have receipts for the items that were stolen from you ..Also they want you to take pictures of everything.. That is the Underwriters job. Good luck trying to get Anything from this deceiving Insurance Giant

Always a fight when it comes to claims, but they always take your money on time!

This is the worst insurance company, there sneaky deceptive practices should be monitored by insurance regulators. DO NOT USE THEM

Very fast, very professional!

Long time member. Great service

Ok

By the looks al i see is money money money u guys say care about customers or care about how much richer u will get i go now from paying 145 dollars a months and now out of nowherr my premium goes up to 188 a month no accident no problems and still nothing good but money money i thought i would atleast pay less or stay same but no so much for caring for your customers to me it not good at all not changing any adjustment but i will now start searching for better quotes with other insurance and see if i find something better cause we aint al rich we have to sweat and work hard for our money we out us there aint u thats al i had to say

I work for Post Office and they offer a discount for employees . 17 years of paying premiums and I get a letter that they are dropping my son's insurance( 2 minor accidents 2014 and 2015). He has a CDL he just got. Then I get a letter saying they are dropping my daughter's 1 accident in 2016. Underwriting decided. Well, I have paid premiums for 17 years and now in 2018 they are cancelling, I'm sure mine too. I haven't had a claim. Why am I paying them for insurance if I can't have a claim. I am so disappointed in this company and things happen, it's New England. I want a company that will stand by me in good and bad. Im not a person who writes bad reviews but i feel people shoud be aware. I would suggest you look at other companies.

Prompt and courteous service!

Ran in last minute for the DMV stamp on the paper work that you need to register your car. They Got Right To It VERY Fast AND efficient. Their customer service personal were very friendly.

Horrible company. The lady on the phone could barely speak English and completely messed up the paperwork. I called back to straighten it out and got someone equally as dumb who didn't know what they were doing. I since cancelled my insurance and went with a competitor who has much cheaper rates and better customer service.

Great rates

They a rip off and reported me to the credit bureau, now i really won't pay

I have been a liberty mutual customer for years now. I don't know what's changed but their customer service and general attention to detail is awful now. I've called several times with significant concerns and questions, only to be told very different things each time! When I have asked to speak to a supervisor I simply get told that a supervisor will call me within 12 to 24 hours. Which hasn't happened as of yet. I would definitely not recommend this company. I am seeking analternate insurance agency for house, boat, 2 cars, and 2 harleys.