1 out of 5
Almost impossible to deal with. They keep changing the start date, don't return calls, keep changing the rate, no two agents have the same story, after repeatedly giving them my information, they claim something has been changed and that raised the policy rate. They keep adding home owners to my policy, though I have declined that numerous times. They failed to start the policy on time, then when I finally reached someone, I was told that the rate had gone up, because it was a different day. When I spoke to Jovian Carvhjal, she bumped the policy rate up even higher, stating that since I did not reach my agent yesterday, the price went up. When I asked for Jovian Carvhjal's name, she hesitated and then kept spelling it differently. However, when I initially spoke to Allen Sandoval, over a week ago, he called me back on 03/20/2018, over a week after I initially spoke to him, and the insurance quote remained the same. So the price changes from day to day but not over waiting a week to start the policy? I have called Allen Sandoval numerous times, but he will not return my telephone call, after hounding me repeatedly for a week to start the policy. Beginning to think this is a scam company, and easy to see why their ratings are so low, dealing with Sean Ellis (Florida), Allen Sandoval, Jovian Carvhjal (Texas) and a half dozens whose names I do not recall. Would give them no stars, but that isn't an option. Time for a complaint to the Michigan Attorney General.