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Comparion Insurance Agent

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Comparion Lead Insurance Agent

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Comparion Senior Insurance Agent

Your local Comparion agents offer expert assistance to get the right vehicle coverage that fits your needs and budget, no matter what you're driving.

Vehicle

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Property

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Life and other

Michigan

<p>Your local Comparion office has licensed agents specializing in auto, home, pet and life insurance. As an agency with access to multiple carriers, we're committed to helping you find the right coverage for your insurance needs. Call us today to reach a local agent - or click &quot;Website&quot; above to choose an agent from this office and call them directly.</p>


Farmington Hills, MI

I’m sorry you had a bad experience with Liberty Mutual’s claims department. Here at Liberty Mutual, we want to make sure we are connecting you with the appropriate teams to best address your concerns and needs. This is a local sales office. If you’d like to speak with a claims specialist, please call 800-225-2467.

I have recently processed a claim on our 2022 Ford Explorer.  We are in Naples, FL and had a minor fender bender.  I filed a claim and I feel I was not dealt with fairly.  At the time I filed my claim, Leslie Mingee, the claims representative assigned to me, told me I could get my vehicle fixed at any collision shop that I chose with no mention of any caution for allowable labor rates.  I tried to engage the repair at numerous collision repair shops in Naples with none would give me a repair estimate for over six weeks and none with a repair available for two to three months.  We live in Michigan and I need to get my vehicle back on the road.  I found Tamiami Collision Center, a part of Tamiami Ford Dealership here in Naples who was able to provide an estimate and repair my vehicle which was completed in less than a month.  Now the vehicle has been waiting to get the cost discrepancies resolved with Liberty Mutual’s Patrick Depaepe, Sr. Repair Network Specialist.  The difference in the allowed labor rates and those charged by Tamiami Collision Center has not been resolved.  I want to state that this restriction may be contained in the fine print of my policy, but I feel I have not been dealt with fairly here.  I did not select the rental car option and I knew that this expense would be my responsibility, but I was not advised at any time that I did not have insurance coverage to get my vehicle repaired “at any collision shop that I choose” unless I was willing to pay for rate discrepancies.  Liberty Mutual is not responsible for extensive rental expense so they have no urgency to get this vehicle repaired and back on the road until mid July as would have been necessary for me to use a collision shop that would accept Liberty Mutual labor rates.  If Liberty Mutual was paying the rental expense it would easily overshadow the difference in labor rates to get the car on the road again.  Now I am expected to pay the increased labor cost to get my car back not just a few days sooner, but months sooner.  I was only aware of the rate discrepancy after Tamiami Collision had my vehicle and were ready to commence with the repair.  Tamiami Collision insists that their rates are in line with body shops in Naples. If this is not true then I was misled and will take the responsibility. However, if they are right I feel that Liberty Mutual has not provided the insurance coverage that I paid for. Checking labor rates in communities North of Naples will show lower rates, but none of them could repair my vehicle for months.   Tamiami Collision also insists that other major insurance companies allow not only their rates, but higher rates.  At the very least I would hope Liberty Mutual would check out the validity of their claims and maybe concede that Liberty Mutual should be paying proper labor rates where a disabled vehicle is located and since Liberty Mutual was not paying for rental expense, I was justified in having a highly qualified collision shop minimize my out of pocket expense. This just isn't fair.

Hi Tanika, our local sales agents were blown away by your positive experience!

Hi De'ja, the local sales agents in this office thank you for your positive review!

Hi Azhane, thank you for taking the time to leave our local sales agents such a great compliment.

Hi Aleia, Thank you for taking the time to leave us a review.

Hi Tyler, thank you for taking the time to leave our local sales agents such a great compliment.

Thank you for the 5 star review Michelle C!

I’m thrilled that you are satisfied with our services. Please consider calling this team again when you have insurance needs.

We strive hard to make every customer experience enjoyable and we’re glad we exceeded your expectations! Thanks for the 5 star review Nicholas S!

Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.

I’m thrilled that you are satisfied with our services! If you have friends who need insurance, please send them to this outstanding team!

Thanks for the 5 star review! It means a lot to us and lets us know we’re on the right track!

Thank you for taking the time to leave us a 5 star review Joseph E! We look forward to helping you again in the future.

Thank you for leaving a 5 star review Ashley Z!

Hi Alicia C! Thank you for taking the time to leave us a 5 star review.

Thank you for the 5 stars! This kind of feedback motivates us to continue exceeding quality standards. If you have friends who need insurance, please send them to this outstanding team!

Hi Joe S, the local sales agents in this office thank you for your positive review!

Thank you for taking the time to leave us such a great compliment. We're happy to hear that you had a wonderful customer experience and that we were able to find the right coverage at the right price. We look forward to helping you again in the future.

Very good experience. Explained everything and provided exactly the coverage that’s right for me.

Hi Daniel R, our local sales agents were blown away by your positive experience. We're thrilled that you are satisfied with our services and look forward to helping you again in the future.

My experience with Comparion has been nothing more than excellent. I had to make a claim and the process was easy and my representative was fantastic.

Hi Micah C, the local sales agents in this office thank you for your positive review! We look forward to helping you again in the future.

Dave Rose is my go to agent for questions about anything insurance. Most recently he generated a quote for me in regards to home owners insurance. Very competitive rates. Top notch service I can trust!

Thank you Blake for your positive review!

We appreciate you recommending our services in your comments and we're happy to hear that you had a wonderful customer experience.  Thanks Janna!

Highly recommend this office for all your needs. They are extremely professional, helpful, and kind. Great company!

Thank you for the positive review Samuel!

That's great to hear Sharon.  Thanks for sharing!

Staff is wonderful! very helpful and efficient!

Thank you Amanda for sharing this positive rating!

Great service by great people!!!! Dave was super helpful and friendly!!!

Hi Rich, the local sales agents in this office thank you for your positive review!

Leaving bad reviews at every liberty mutual until you fix your terrible customer service.

Thank you for taking the time to leave us such a great compliment, David. We appreciate you recommending our services in your comments and we're happy to hear that you had a wonderful customer experience.

I have been working with Alexandra Hutting from the Farmington Hills office for several years, and her service has always been excellent. She assisted me car, home, and life insurance. Not only is she available to answer any questions I might have about my coverage, but she also takes the time to explain it in great detail so that I understand all of my options. She truly puts her clients first and goes above and beyond to ensure their needs are met. I highly recommend Alex as an insurance agent – you won't be disappointed!

Hi Robert, the local sales agents in this office thank you for your positive review!

Hi Georganne, thank you for taking the time to leave our local sales agents such a great compliment.

We can’t thank you enough for your kind words, Nicholas. Your review means a lot to us and lets us know we’re on the right track! We are happy to hear that you had a great customer experience!

Had a great experience and saved some money! Can’t ask for much more than that. Keep up the good work.

Hi Mark, thanks for your kind words. I’m thrilled that you are satisfied with our services.

Dave Rose ..best agent pays attention to details.I love him!

Hi Kim, thank you for taking the time to leave us a review. I’m thrilled that you are satisfied with our services.

Dave saved us money with better coverage!

Hi Laura DuBay, our local sales agents were blown away by your positive experience, Laura. I’m thrilled that you are satisfied with our services.

Dave Rose of Comparion Insurance Agency will give you all the time it takes to review your needs and provide detailed and honest feedback!

Thank you for your positive review, Mary! This kind of feedback motivates us to continue exceeding quality standards.

Excellent prices and coverage.  Great service

Thank you for taking the time to leave us such a great review, Perri. We appreciate you recommending our services in your comments and we're happy to hear that you had a wonderful customer experience.

Dave is wonderful to work with and everyone I have referred to him has appreciated his honesty and caring manor. I highly recommend.

Thank you for taking the time to leave us such a great compliment. We strive hard to make every customer experience enjoyable and we’re thrilled that you are satisfied with our services. We look forward to helping you again in the future.

Markus Brantley's is the best agent for helping you find ins that fits your needs call and make appt today too save lots of money on car ins ck him out soon

Hi Stephen L, thank you for taking the time to leave our local sales agents such a great compliment. I’m thrilled that you are satisfied with our services. We look forward to helping you again in the future.

Ive been insured with Liberty Mutual for over 10 years with my agent Melanie in the Farmington office. She always goes above and beyond to handle all of my insurance questions and needs. The office is close to my home and I love the convenience of being able to meet in person whenever needed.

Hi Jeremy S., thank you for taking the time to leave our local sales agents such a great compliment. The local sales agents in this office thank you for your positive review! Our office looks forward to satisfying your insurance needs in the future.

What a great experience I had meeting at the Comparion home office. The warm greeting and professional service I received while visiting was second to none. It’s rare to find such a pleasant interaction when dealing with people face to face but I would truly recommend this office to my friends and family. Great job Comparion at really going above and beyond to ensure a clean, efficient and pleasant overalI visit! Thank you! Keep up the good work!

Hi Brandon, the local sales agents in this office thank you for your positive review!

I understand your frustration. We pride ourselves in providing the best experience and service to our customers. I was able to research your policy and it was actually not sold through this local sales office. If you'd like to review your policy, please call at 844-349-8391.

Awful. Issues with app for discounts beyond my control and lost discount for it.
Canceled my homeowners policy for bogus reasons, usaa had insured my home for 2+ yrs.
Horrible communication.
Waste of time and money here.

Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time.

How can I cancel a policy and you still give me a bill of $249 because you are higher than the other company that I switched to I am dissatisfied and I'm going to do all I can to belittle this company on the way you treated me unfair no professionalism and it's called extortion and racketeering because I want to cancel you still want to charge me.

We can’t thank you enough for your kind words. Your review means a lot to us and lets us know we’re on the right track!

The customer service was perfect and professional speedy! They assisted me with every end of my Home ownership insurance and answered all questions fully and extensively! am a new home buyer and they made the experience completely comfortable and efficient!

This was the most problematic mess of a claim I've ever had to deal with. It took an entire month for Liberty Mutual to pay to get my window fixed after a vehicle theft. Kimberly, my claim agent, seemed like she could care less about what I was going through or the inconvenience to me. I actually had to go up the chain of command to get any resolution. Lack of communication and no sense of urgency is why LM deserves 0 stars. It goes without saying, I cancelled my policy and went with a more competent insurance company.

Thank you for taking the time to leave us feedback. While I understand you are disappointed with Liberty Mutual’s service, this is a local sales office and may not be the best to address your specific concerns. If you’d like additional help with service, please call the Service Team at 844-266-4213.

I have had Liberty Mutual for a year now. It has been nothing but a struggle trying to correct my homeowners policy and car insurance. I will never work with them again.

Thank you for your review! This kind of feedback motivates us to continue exceeding quality standards.

Someone hit my car and they blamed me. Rise my insurance it double. Never go back

I think everyone should belong to Liberty! They REALLY work with you,to get you a honest price and coverage

Thank you for taking the time to leave us feedback. While I understand you are disappointed with Liberty Mutual’s service, this is a local sales office and may not be the best to address your specific concerns. If you’d like additional help with service, please call the Service Team at 844-266-4213.

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies.

I found affordable coverage with LA Insurance.

I was able to insure my car for three-months under $1,000 with a down payment

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

My experience with Liberty did not go so well so I went back to my old insurance

Thank you for the feedback and 5 star review!

We’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

helpful in all my needs todds a great person

We set high standards for ourselves and are sorry to hear this was not met in your interaction.

I've been with liberty a few years, and my policy is over $6,000 annually. I have quotes for $2,200 annually, and I will be switching soon.  Be sure to stop around.

Since MI have new laws for auto insurance I have been receiving  letters. Got one today from Liberty.  Called the first lady had the nerves to HANG UP on me because I  wasnt interested bundle house and car insurance. So she said u want save it but dont the bundle I DNT get it.. then i said forget the home insurance just do the car she hang up on me... Never had such terrible  customer service in my entire life. Hang up cuz I m not interested in something u r offering??!! Second one I couldn't hear him and he asked ME to call back. I will never recommend LIBERTY  MUTUAL ever.

Thank you for leaving your feedback, we strive incredibly hard to make every customer experience enjoyable and we’re sorry we were not able to meet your expectations.

They could not provide me with a quote affordable for me.  The quote was too high and they based it on location, (Detroit) ins score;  If I haven't been able to buy a car in a long time, why penalize me because I'm now able to afford a car?  I received a blessing that made this possible and I've held a clear and clean record as long as I've been driving.

Thank you for your review. We appreciate your business!

It was nice to discover a local office. The representative was very helpful.

I have been patiently waiting for someone in claims to answer their phone.  I've been on hold 27 minutes and waiting.  This company is worse than horrible.  They keep advertising for new business but clearly they are incapable of handling it in a reasonable fashion.

Go anywhere else for insurance!

My experience with Liberty Car Insurance I spoke with a P. Smith, in the policy that he set me up with was my first down payment of $246 my next payment he skipped a month for me which made my payment due August 6th of $168 I tried to contact him on the phone today August

1st 2016 his voice message said that he would be there until 5 o'clock p.m. still I call and no pick up so I spoke to another representative who informed me that my policy number was changed , I wasn't informed! And that my payment for August was going to be 200 and $46 I told her this does not sound like the agreement I made on the phone with Mr. Smith, she told me she tried to

contact him but could not I'm wondering is this how people are scammed , they must think that when they hike the prices up with A person that cant  afford it , My payment August was supposed to be $168 that's what I had agreed to with Mr. Smith, He never tried to contact me back either so I had to take action into my own hands and protect myself I would never ever suggest this car insurance anyone you need to record because they falsify over the phone Liberty to me is a big zero if there known by the BBB, I'm filing a complaint with them to..

Been insured since a teenager now in 60ties . I have always had prompt good service. When  needing a claim  they have had someone out same or next day. Very happy customer for 50 years

I was looking into a combined homeowner and auto policy, things were going great until I found a much better deal on my auto - the agent stopped responding to my emails (I think I've sent 4+ - they still send me their marketing emails though) as soon as I asked about just homeowners. I guess it's not enough business for them to waste their time.

Stay away.

Liberty Mutual has taken care of all of our needs with prompt service and kind attitudes thank you

I’m so grateful for your kind words. Thanks for sharing your review with us and the community.

David Rose has been so helpful with my car/home insurance. He is always very responsive and timely. So happy with Liberty!

I highly recommend never doing business with this company, ever since getting in contact with them it's been nothing but a nightmare, they dont communicate with each other and there own branches so no info is ever passed along, the people are very aggressive when talking with you, this company is bound to burn itself down to the ground.

Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re sorry we were not been able to meet your expectations.

I have had nothing but headaches with this insurance company. It was my own fault not changing in the years. Every few months my payment would change and be outrageously high. I should have a  Porsche  With the insurance I was paying. They’re over priced When I called to cancel my insurance policy, they said they did but DIDNT and charged me $300. And says I still owe for my next payment. Someone didn’t do their job. Save yourself the headache and money and go to progressive!

Great rate and prompt service from agent Dave Rose.

Almost impossible to deal with.  They keep changing the start date, don't return calls, keep changing the rate, no two agents have the same story, after repeatedly giving them my information, they claim something has been changed and that raised the policy rate.  They keep adding home owners to my policy, though I have declined that numerous times.  They failed to start the policy on time, then when I finally reached someone, I was told that the rate had gone up, because it was a different day.  When I spoke to Jovian Carvhjal, she bumped the policy rate up even higher, stating that since I did not reach my agent yesterday, the price went up.  When I asked for Jovian Carvhjal's name, she hesitated and then kept spelling it differently.  However, when I initially spoke to Allen Sandoval, over a week ago, he called me back on 03/20/2018, over a week after I initially spoke to him, and the insurance quote remained the same.  So the price changes from day to day but not over waiting a week to start the policy?  I have called Allen Sandoval numerous times, but he will not return my telephone call, after hounding me repeatedly for a week to start the policy.  Beginning to think this is a scam company, and easy to see why their ratings are so low, dealing with Sean Ellis (Florida), Allen Sandoval, Jovian Carvhjal (Texas) and a half dozens whose names I do not recall.  Would give them no stars, but that isn't an option.  Time for a complaint to the Michigan Attorney General.

Signed up online for auto and home the other day.  That day I went up to Secretary of State to get a plate for a new vehicle.  Upon reaching the counter I found that Liberty Mutual set my start for seven days later so I called them from the counter and asked them to change the start date.  I was told that they could only change it to the next business day which is fine.  But then they told me that since I signed up online I would have to pay a convenience fee of $700 more on may policy for them to make the change.  They claimed that I received a online discount and if they rewrote the policy I couldn't get it.  The other option they gave me was to go back online and sign up for a NEW policy with the correct start date.  Of course in order to do this I would have to pay them another $570 down payment and have to wait a week to get my first down payment back.

At this time I asked to speak with a supervisor and upon connecting with her I was told the same thing.  I asked for her supervisor and was told they would get back with me in 48 to 72 hours.

I called later after I calmed down and cancelled.  It is now four days later and I have not heard from anyone about my complaints and have not received my money back on my card.

STAY AWAY FROM THIS COMPANY!  I would rate them no stars but in order to post this I had to give them one.

Phil Szanto, Livonia, Michigan

Jim Hillman (agent) and Liberty Mutual are FIRED effective immediately!!! I just found out that my 69 year old mother is being charged $3,479 a year for full coverage on a basic 2010 Dodge minivan! She has no points. No claims. No accidents. She’s been with this agent since early 1990’s! Oh, and it gets bettter! He’s charging her $3,004 a year for home insurance on a 1946 home that’s 1,800 sq ft in Waterford which she would be lucky to get $250,000 for yet he’s got replacement value at $335,000! Oh, and that’s after almost $1,000 of so called “discounts!” I’m literally sick over this! She lives on a fixed income of $1,400 a month! It’s no wonder this agent has such horrible ratings! He should be ashamed of himself! She honestly thought that’s how much insurance cost! Not even close! She’s being over charged by $4,500 a year! I’m going to social media next! He will never again get business from anyone we know! I’ll make sure of that!