Comparion Insurance Agency

Portage, MI
"Expert insurance advice from a member of your local community"
Local office in Portage, MI

Our office

8075 Creekside Dr
Ste 100
Portage, MI 49024
Get directions
Contact Us
Smartphone1-269-327-2006
Hours
Monday:
8:30am - 5:00pm
Tuesday:
8:30am - 5:00pm
Wednesday:
8:30am - 5:00pm
Thursday:
8:30am - 5:00pm
Friday:
8:30am - 5:00pm
Saturday:
By appointment only
Sunday:
By appointment only

About our office

This location has insurance sales agents and managers specializing in Auto, Home, and Life Insurance. Office Open By Appointment Only due to COVID-19 Restrictions. Other links that may assist you better: To review Comparion Insurance Agency Insurance Company, Claims, and Service Support, click this link: https://libertymutualvoc.co1.qualtrics.com/jfe/form/SV_38ltphXvTWPyXQ1?Q_CHL=si For Claims, please click this link: https://www.libertymutual.com/claims-center For Service Support, please click this link: https://www.libertymutual.com/customer-support

Quote with an agent

We're ready to offer personalized advice and quotes on auto, home, life, pet, and more.
Start your quote

Our insurance partners

Did you know Comparion agents offer insurance from Liberty Mutual and many other companies? Agents can quote trusted insurance partners with products that cover your family, income and assets like a home, car, boat or jewelry. Our mission is to help you find the right insurance coverage at affordable rates.

Our key partners are listed below. We also offer dozens of other national and regional insurance companies depending on where you live.

  • Safeco Insurance
  • American Modern Insurance
  • Homesite Insurance
  • Nationwide Insurance
  • National General Insurance
  • Protective Insurance
  • Progressive Insurance
  • rli
  • Travelers Insurance

Meet our agents

Our agents are licensed in:

  • Florida
  • Illinois
  • Indiana
  • Michigan
  • Ohio
  • Texas
  • Wisconsin
A home ready to be insured

About Comparion Insurance Agency in Portage, MI

Local sales agents serving customers in Portage, MI. We're launching Comparion Insurance Agency: A Liberty Mutual Company to help consumers and small businesses get the expert advice they need to find the right insurance policy. Comparion agents will help you find personalized coverage to fit your budget - offering options from Liberty Mutual and many other national and regional insurance companies.
Learn more about us

Find nearby Comparion locations

View More Locations

South Bend, IN

3454 Douglas Rd
Ste 220
South Bend, IN 46635
Smartphone1-574-247-1104
Google Reviews
4.07 / 5
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(61 Reviews)
5 out of 5
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Neil Buffalo is the best. Up-front honest and straight forward. Highly recommend
Response from Comparion Insurance
March 3, 2023
Thank you Art for taking the time to leave our local sales agent such a great compliment.
5 out of 5
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Excellent service, and very personable!
Response from Comparion Insurance
March 1, 2023
That's great to hear, thanks for sharing!
5 out of 5
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Sarah Hoffman at the Portage, MI location has been nothing short of amazing! Not only did she support me and my husband with saving approx. $500/year (between homeowners and auto), but she did it all with kindness, speed and accuracy. I highly recommend Sarah as your next insurance agent! You will not regret your decision.
Response from Comparion Insurance
February 21, 2023
Wow! Thank you. This review made my day. I’m thrilled that you are satisfied with our services.
5 out of 5
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Very easy to work with, competitive prices and quick response. Sarah does a great job!!
Response from Comparion Insurance
February 9, 2023
Wow! Thank you for taking the time to leave us such a great compliment. We're happy to hear that you had a wonderful customer experience.
5 out of 5
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Sarah was very helpful with all my insurance needs. I got a large reduction in my home insurance and a smaller reduction on my auto. I had Progressive and was somewhat satisfied but my daughter recently had a bad experience with them so I decided to switch to Liberty Mutual.
Response from Comparion Insurance
February 9, 2023
Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards. We are thrilled that you are satisfied with our services and look forward to helping you again in the future.
5 out of 5
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Response from Comparion Insurance
February 8, 2023
Hi Kristin R, the local sales agents in this office thank you for your positive review! Please consider calling this team again when you have insurance needs.
5 out of 5
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Neil has been great! We’ve been working with him and Liberty for more than 10 years. He responds quickly to all calls and requests.
Response from Comparion Insurance
February 8, 2023
Hi Kristie N, thank you for taking the time to leave our local sales agents such a great compliment. I’m thrilled that you are satisfied with our services. We look forward to helping you again in the future.
5 out of 5
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Neil has been a long term and stalwart friend. I love the guy; he always hooks me up with what I need. And he makes me feel like I just stole my insurance with the deals he gets m.
Response from Comparion Insurance
February 7, 2023
Hi Bill B, thank you for taking the time to leave our local sales agents such a great compliment. We look forward to helping you again in the future.
5 out of 5
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I’ve been with Sarah for years! She’s quick to address all of my family’s needs. A pipe broke under my mom’s home. Sarah helped us get to the right department for the claim. The claim went very smoothly. I highly recommend Sarah and her company
Response from Comparion Insurance
February 7, 2023
Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and we're happy to hear that you had a wonderful customer experience. We look forward to helping you again in the future.
5 out of 5
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Neil is a pleasure to work with. Always knowledgeable and responsive.
Response from Comparion Insurance
February 7, 2023
Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.
5 out of 5
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Sarah has helped me time and time again save money on my car and rental insurance, happy customer!
Response from Comparion Insurance
February 7, 2023
Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and we're happy to hear that you had a wonderful customer experience. We look forward to helping you again in the future.
5 out of 5
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I’m Dutch and don’t wanna pay much, talking to Neil he made the pocket book happy!! Thanks a ton!!
Response from Comparion Insurance
February 7, 2023
I’m thrilled that you are satisfied with our services. Thank you for providing feedback.
5 out of 5
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Response from Comparion Insurance
February 7, 2023
Thank you for the 5 stars Scott M!
5 out of 5
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Neil B is a great agent! Very helpful and honest! Great person all around! Very knowledgeable in his field and easy to understand! I would highly recommend Neil!!
Response from Comparion Insurance
February 7, 2023
Hi Maria V, thank you for taking the time to leave our local sales agents such a great compliment. Positive feedback motivates agents in this office to continue exceeding expectations. If you have friends who need insurance, please send them to this outstanding team!
5 out of 5
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Amazing Agency! Neil was a pressure to work with and answered all the questions I had. I recommend this company to everyone!
Response from Comparion Insurance
February 7, 2023
Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and we're happy to hear that you had a wonderful customer experience.
5 out of 5
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Neil is a pleasure to work with. Always answers questions. I appreciate having him as a agent.
Response from Comparion Insurance
February 7, 2023
Hi Nkotb F, thank you for taking the time to leave our local sales agents such a great compliment.
5 out of 5
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Jim Cech from the Portage office is a true professional. We discussed my insurance needs and with his experience and patience, I have never been more educated in the insurance I was purchasing. That is truly a gift that we could all use. I recommend him to all my friends and family and you should too. A E
Response from Comparion Insurance
February 7, 2023
Wow! Thank you. This review made my day. We look forward to helping you again in the future.
5 out of 5
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Sarah is the absolute best!! She is always very professional and helps me figure out every way I can save money on insurance. I highly recommend her!!
Response from Comparion Insurance
February 6, 2023
We can’t thank you enough for your kind words Erin. It means a lot to us and lets us know we’re on the right track!
5 out of 5
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I recently had the pleasure of working with Sarah for a policy on my new house. She was able to quickly provide me with quote that fit all my needs. I would recommend Sarah to anyone!
Response from Comparion Insurance
February 6, 2023
Thank you Taylor for taking the time to leave our local sales agent such a great compliment.
5 out of 5
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Very professional and helpful
Response from Comparion Insurance
January 10, 2023
Hi Heidi, the local sales agents in this office thank you for your positive review!
5 out of 5
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Awesome customer service
Response from Comparion Insurance
December 22, 2022
Hi Melissa, thanks for your kind words.
5 out of 5
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Sarah Hoffman is amazing to work with! She is so helpful and is always available to answer my questions. Thank you Sarah!
5 out of 5
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Have had Sarah as my agent since she started doing insurance. She has been very helpful and responsive.
Response from Comparion Insurance
December 16, 2022
Your review means a lot to us and lets us know I’m on the right track!
5 out of 5
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Sarah Hoffman has been my Agent for several years. She has been amazing to work with. She responds to any calls or questions quickly. Service is top notch! Best insurance agent I have ever had!
5 out of 5
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Sarah has been our insurance agent for several years now. She is always prompt with responses when we need information or assistance. I always recommend her to people!
Response from Comparion Insurance
December 16, 2022
Wow! Thank you. This review made my day.
5 out of 5
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Sarah provides 5 star service with every insurance coverage request. Always ready to search and find the best rates.
Response from Comparion Insurance
December 16, 2022
Hi Jill, thank you for taking the time to leave such a great compliment.
5 out of 5
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Response from Comparion Insurance
December 16, 2022
Thank you for the 5 stars Lucas!
5 out of 5
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I have been with this company for years. I have 8 policies with them, from dirt bikes to home owners to life insurance. Not even USAA can match the prices and service. Highly recommend working with them.
Response from Comparion Insurance
November 14, 2022
Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.
1 out of 5
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Worst experience, unintelligent, expensive, useless. Are a few things that come to mind.
Response from Comparion Insurance
June 22, 2022
We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies.
4 out of 5
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Response from Comparion Insurance
May 18, 2022
Thank you Kave Carr!
4 out of 5
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Neil was very helpful and explained alot of things to me..he got me insurance quickly and was very generous with his customer service
Response from Comparion Insurance
April 14, 2022
We can’t thank you enough for your kind words. Your review means a lot to us and lets us know we’re on the right track!
5 out of 5
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Saving money and enjoying the service.
Response from Comparion Insurance
March 17, 2022
Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.
5 out of 5
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Response from Comparion Insurance
November 8, 2021
Thank you for the five stars Lisa!
5 out of 5
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Response from Comparion Insurance
September 20, 2021
Thank you for the 5 stars, Robert!
3 out of 5
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Good coverage 3 times the cost of state farm
Response from Comparion Insurance
September 8, 2021
We’d like to thank you for taking the time to write this review. Every bit of feedback is appreciated.
5 out of 5
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Response from Comparion Insurance
August 4, 2021
Thank you for the 5 stars!
2 out of 5
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They initiated A policy at Quoted Rate then arbitrarily increased rate directly auto debit my bank account. Many phone calls and time but with an increased rate because pro-rated since two months elapsed.
Response from Comparion Insurance
August 4, 2021
Thank you for letting us know about this. Your feedback helps us get better.
5 out of 5
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Response from Comparion Insurance
August 4, 2021
Thank you for the 5 stars!
3 out of 5
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Response from Comparion Insurance
October 8, 2021
Thank you for your review!
5 out of 5
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Liberty liberty Mutual.. #1 in my book.
Response from Comparion Insurance
August 4, 2021
Thank you for the 5 star review!
3 out of 5
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Great with claims, terrible with changes to policy and paperwork.
Response from Comparion Insurance
October 8, 2021
Thank you for taking the time to leave us feedback. While I understand you are disappointed with Liberty Mutual’s service, this is a local sales office and may not be the best to address your specific concerns. If you’d like additional help with service, please call the Service Team at 844-266-4213.
1 out of 5
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NOT a local agent!! I called to get a quote answered 5 mins worth of questions, then was transferred to a new agent who asked me the SAME questions, then transferred me to ANOTHER agent who started to ask the same questions AGAIN! Never ended up getting my quote, because I hung up. If this is how their service is on the FRONT end, I can only imagine how horrible it is when you really need something. Moving on to another company!
Response from Comparion Insurance
October 8, 2021
We would like to apologize for your experience. We're sorry to hear you were less than satisfied.
1 out of 5
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Response from Comparion Insurance
October 8, 2021
Thank you for your feedback.
1 out of 5
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Horrible customer service and you can find better prices
Response from Comparion Insurance
October 8, 2021
Thank you for taking the time to leave us feedback. While I understand you are disappointed with Liberty Mutual’s service, this is a local sales office and may not be the best to address your specific concerns. If you’d like additional help with service, please call the Service Team at 844-266-4213.
5 out of 5
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Response from Comparion Insurance
August 4, 2021
Thank you for the 5 star review!
5 out of 5
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Response from Comparion Insurance
August 4, 2021
Thank you for the 5 star review!
1 out of 5
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Wanted to charge me 4x more than current insurance
Response from Comparion Insurance
October 8, 2021
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.
4 out of 5
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A little pricey but worth it
Response from Comparion Insurance
August 4, 2021
Thank you for your review. We appreciate your business!
4 out of 5
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Response from Comparion Insurance
August 4, 2021
Thank you for the 4 stars!
4 out of 5
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Got what I needed
Response from Comparion Insurance
August 4, 2021
Thank you for the 4 stars!
4 out of 5
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Response from Comparion Insurance
August 4, 2021
Thank you for the 4 stars!
5 out of 5
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Saved me a bunch of money
Response from Comparion Insurance
August 4, 2021
We’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!
5 out of 5
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Our rep has retired and we still grt great service.
Response from Comparion Insurance
August 4, 2021
Thank you for your review. We appreciate your business!
2 out of 5
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No staff. Dont care. Might have to change companies
Response from Comparion Insurance
October 8, 2021
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time.
5 out of 5
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Highly competitive rates, comprehensive coverage, and customer service is top-notch. I've had questions, and Colleen is quick to answer or follow up almost immediately. I'm more than happy with Liberty Mutual, and have recommended them to friends and family.
Response from Comparion Insurance
August 4, 2021
We’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!
1 out of 5
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TL,DR: This business is shady at best. Shop with caution. We went with liberty upon buying our home. They messed up our move in date, and sent an agent out to inspect the house nearly a month before we even owned it and threatened to cancel our policy due to the fact that the home was unoccupied and the roof was old. We got in contact with them and told them that they had the wrong move in date and that our home inspector said that there was still a good 5 years until the roof needed to be fixed, and that we could provide proof of both of these things. Their agent said that it was not an issue and that there would be no problem fixing the date and contesting the inspection. Two months go by without a word, and we receive notice that we failed to provide evidence that our roof was fine (evidence that we offered them mind you) and that our policy was canceled. They were not going to accept any argument on the matter, the legality of which is shaky at best. Now I have no insurance on my home completely out of the blue. They may offer good rates, but their processes are all over the place. Don't use this company if you don't want to be left high and dry.
1 out of 5
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They have the worst customer service and follow up possible. They have competitive rates but better hope you dont every actually need to use the service you a paying for. I have been dealing with an insurance claim for 2 months and cant get follow up.
3 out of 5
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Not happy about not having an agent to talk to face to face.
1 out of 5
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The local agent I work with is great, however Liberty themselves has absolutely terrible customer service and don't bother getting the Roadside Assistance, it is awful. It took an hour for them to even schedule a tow truck and another hour before it showed up. That was after several phone calls from me and them trying to make us wait for a tow truck that was coming from 2 hours away. There was a tow service within a few miles of us, but they didn't want to use them because they weren't on their list of preferred providers. When I complained, I was told that someone would contact me within 48 hours, nothing. Let them know and they said someone would contact me that day, nothing. A week later, still have not heard from customer service. Glad I am paying you hundreds of dollars a month to get treated like I don't matter!!
4 out of 5
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1 out of 5
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Local service is fantastic however the customer service at the Liberty Claims dept is the absolute WORST I have ever encountered. Leaving several messages with no responses, e-mail no response, even as far as being HUNG up on by a customer service rep, terrible customer service. I will be finding a new company for home and auto.
Write a Review
Comparion Reviews
5 / 5
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(16 Reviews)
5 out of 5
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Sarah Hoffman was helpful in answering my questions about the coverage of my policy
Response from Comparion Insurance
February 24, 2023
Hi Vivian P, thanks for your kind words.
5 out of 5
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She was so helpful and I’mthankful for the savings!
Response from Comparion Insurance
February 8, 2023
Hi Emendez! Thank you for taking the time to leave us a review. We look forward to helping you again in the future.
5 out of 5
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Sarah is the best! she always takes care of my customer needs.
Response from Comparion Insurance
December 22, 2022
Hi Eric, Y, thanks for your kind words.
5 out of 5
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Sarah has always been great at getting things done whenever I ask. I have absolutely no complaints. She does a great job!
Response from Comparion Insurance
December 12, 2022
Hi Daniel, thank you for taking the time to leave our local sales agent such a great compliment.
5 out of 5
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Outstanding Customer Service!
Response from Comparion Insurance
December 1, 2022
Hi Sarah, the local sales agents in this office thank you for your positive review!
5 out of 5
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Sarah Hoffman has always provided over the top service for us with both our Home and Auto insurance needs. Highly recommended !!
Response from Comparion Insurance
December 1, 2022
Hi Chuck, thank you for taking the time to leave our local sales agent such a great compliment.
5 out of 5
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Sarah Hoffman had great response time and took care of my request immediately. Thanks you!!!
Response from Comparion Insurance
November 30, 2022
Thank you Michael for your positive review! This kind of feedback motivates us to continue exceeding quality standards.
5 out of 5
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Best Representative, Sarah Hoffman
Response from Comparion Insurance
November 17, 2022
Thank you for providing feedback.
5 out of 5
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Neil Boff is very helpful for all my insurance needs and questions
Response from Comparion Insurance
November 17, 2022
Hi Eric, thanks for your kind words.
5 out of 5
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Always helpful, quick response time!
Response from Comparion Insurance
November 14, 2022
Hi Amy, the local sales agents in this office thank you for your positive review!
5 out of 5
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Neil is easy to work with and great rates.
Response from Comparion Insurance
November 14, 2022
Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.
5 out of 5
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Neil Boff has provided expert guidance with all of my insurance needs. Detail oriented, extremely efficient, and always friendly. Highly recommend.
Response from Comparion Insurance
November 14, 2022
Hi Brittnay, thanks for your kind words. I’m thrilled that you are satisfied with our services.
5 out of 5
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We switched to Neil on the advice of a friend and couldn't be happier. He has been great to work with. We trust and value his advice.
Response from Comparion Insurance
November 14, 2022
Wow! Thank you. This review made my day. Thank you for providing feedback.
5 out of 5
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Excellent experience adding a life insurance policy. Neil even saved me money on my auto/homeowners insurance policies during the process.
Response from Comparion Insurance
November 14, 2022
Hi Kelly, the local sales agents in this office thank you for your positive review!
5 out of 5
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Excellent customer service and prompt attention to questions
Response from Comparion Insurance
November 14, 2022
Hi Kimberly, thanks for your kind words.
5 out of 5
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Neil was a huge help in getting my policy started. He answered all of my questions and was very knowledgeable and informative. I would definitely recommend him!
Response from Comparion Insurance
November 14, 2022
Thank you for taking the time to leave us such a great review, Kiva. We appreciate you recommending our services in your comments and we're happy to hear that you had a wonderful customer experience.
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©2023 Comparion Insurance Agency, A Liberty Mutual Company - 175 Berkeley Street, Boston, MA 02116. The materials herein are for informational purposes only. All statements made are subject to provisions, exclusions, conditions, and limitations of the applicable insurance policy. Coverages and features not available in all states. Eligibility is subject to meeting applicable underwriting criteria. Learn more about our privacy policy at libertymutual.com/privacy.
Comparion is an Equal Opportunity Employer and an Equal Housing Insurer.