Executive Agent

Comparion Executive Insurance Agent

Senior Agent

Comparion Insurance Agent

Agent

We're ready to offer personalized advice and quotes on auto, home, life, pet, and more.

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Vehicle

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Property

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Life and other

Michigan

<p>Your local Comparion office has licensed agents specializing in auto, home, pet and life insurance. We're committed to helping you find the right coverage for your insurance needs including options from other carriers. Call us today to reach a local agent - or click &quot;Website&quot; above to choose an agent from this office and call them directly.</p>


Kalamazoo, MI

Hey Angie, thanks for sharing your experience! We're thrilled to hear that Neil has been such a great support for you over the years. We'll make sure he knows how much you appreciate his dedication. 

Neil Boff has been an excellent agent for us over many years. He's  knowledgable, collaborative and is always looking out for what is in our best interest. He's the reason we stay!
-Angie Merkel

Wow! Thank you. This review made my day. Your review means a lot to us and lets us know I’m on the right track!

She works fast and gets back with you like she says she will. Sarah is an amazing agent.

Hi Aaron, the sales agents in our Portage office thank you for your positive review!

Your review means a lot to us and lets us know we're on the right track!

Excellent experience.  Quick to answer and I would highly refer!

Wow! Thank you. This review made my day and let's me know I’m on the right track!

Sarah Hoffman is the best! She is always there for me when I have questions especially during renewal time, she always points me in the right direction. She always trustworthy and I especially love her attitude. 

Timely responses to my questions, she kept me up to date and really worked hard to find me the best deal.

That’s great to hear! Thank you so much for taking the time to leave us this amazing review and let us know we’re on the right track.

Sarah has been my agent for many years and has always provided excellent service.

Hi Ashley I., the sales agents our Portage office thank you for your positive review!

Our experience with Sarah has been  great. She us quick to communicate, helpful, and gives great customer service.

Hi Tim, thanks for your kind words. We look forward to helping you again in the future.

Neil was very efficient and helpful during this process. 👍A+++

Thank you so much for taking the time to leave us this amazing review.

Excellent experience. They did a great job.

We can’t thank you enough for your kind words. Your review means a lot to us and lets us know we’re on the right track!

I have worked with Jim for 10 years and have always received excellent service.  He is very responsive and has found ways to save us money on both home and auto.

Jim and the agency are just great. Couldn’t ask for a better man and he represents your agency, all are outstanding.

Denny

Wow, we were blown away by your positive words and appreciate the time you took to write such a detailed review recommending Sarah's services. We're happy to hear about your wonderful customer experience. Thank you!

I recently contacted Comparison Insurance Agency for a quote on auto insurance.  I spoke with Sarah H. who was extremely helpful in getting me what I needed.  She was polite, professional and courteous.  She found me insurance at a fair price, emailed all of my paperwork to me and made the process so simple.  I highly recommend this company and Sarah.

Rates were great so I switched my coverage. Within a month or two they tripled my policy. After refusing to pay and allowing them to cancel my policy they continued to bill me.

Thank you for taking the time to leave us such a great review. We appreciate you recommending our services in your comments and we're happy to hear that you had a wonderful customer experience.

I have received nothing but excellent customer service from Sarah H.  She has went above and beyond to answer MANY different questions and quote my policy several different ways so that I could find the best coverage for the best financial fit for me.  She is patient and kind. I would recommend her to anyone looking for insurance.  

Great experience. Sarah was knowledgeable and very efficient. 

Sarah H. provided EXCELLENT customer service.  I called her looking for car insurance.  She got quotes to me the same day and I had insurance the next day.  Everything was done over the phone and/or online, so I never even had to leave my house.
She was very knowledgeable and extremely friendly.  I would recommend her to anyone looking for insurance.

Hi Deb, thank you for taking the time to leave our local sales agents such a great compliment.

Jim  Czech has always provided me with great customer service.  I can call on him anytime, he is always prompt on getting answers for any questions I have. He works very hard on getting me the best price for my needs. Jim is an awesome agent! I really appreciate all the help he provided me when I had to file claims. I highly recommend Jim as an agent!

Hi Bill, the sales agents in our Portage office thank you for your positive review!

Always a pleasure dealing with our Agent Jim Cech.  We have been with Jim for several years.  He is prompt, knowledgeable and so helpful whenever we have an issue or a question.  We couldn’t be more pleased with our service.

This kind of feedback motivates us to continue exceeding quality standards. Thank you for your positive review!

Sarah has great customer service and has been very helpful l!

Hi Jack, the sales agents our Portage office thank you for your positive review!

A very pleasant group of people to do business with. They are professional, courteous and knowledgeable. That's hard to find these days. I'm happy that I contacted them and saved around $80 a month. Nicely done, comparion team.

Hi Sara, thank you for taking the time to leave our local sales agent such a great compliment. We appreciate you recommending our services in your comments and we're happy to hear that you had a wonderful customer experience.

Even before I officially got insurance through Jim Cech, I've been working with him and have referred people to him for YEARS.

He's a great guy to work with for clients, potential clients, or even if you just want to look at some options.

It took me a while to leave my old company but when my partner and I officially went through Jim, we couldn't be happier.

He's always been very responsive to answer questions, helpful when we don't understand things, and always willing to talk.

I look forward to continuing to work with him and gladly recommend him!  :)

Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.

Excellent and responsive customer service. Thanks Sarah!

Hi Barbara, thank you for taking the time to leave our local sales agent such a great compliment!

I have wonderful professional experience dealing with Jim Cech for my insurance needs!  Jim has always been very prompt returning calls and providing excellent service!  I feel confident that Jim is giving us the best options on all our coverages!

Hi Michae, the sales agents our Portage office thank you for your positive review!

Sarah was very helpful with obtaining additional insurance. She is the only person we’ve worked with since moving to Michigan

Sarah is great ,  She has helped us with our policy many times.

Neil Boff truly goes above and beyond in customer service. He cares about getting you the best coverage at the best rate for your needs. We truly appreciate his honesty.

Hi jerry hiller, Thank you for taking the time to leave us a review.

Hi Bryan, thank you for taking the time to leave our local sales agents such a great compliment.

Britteny is the best!  She cares about her customers!  Go to her a know she will listen to you needs and work to get them met.

Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards. If you have friends who need insurance, please send them to this outstanding team in Portage MI!

Neil Boff was fantastic to work with. He diligently researched different policies and worked hard to find me the best one. He patiently answered all my questions about the policies. Great experience all around!

Hi Danielle, thank you for taking the time to leave our local sales agent such a great compliment!

Sarah is always so helpful and very quick to respond.  We have had her as our agent for several years now and would highly recommend her. 

Sarah is a true professional in the industry. She is quick to assist and always helpful. Highly recommend her.

Hi Vera, thank you for taking the time to leave our local sales agent such a great compliment.

I had a very good experience working with Jim at Comparion Insurance Agency.  I will continue to work with him.

Hi Jeff, thank you for your positive review!

Sarah is great and very attentive to your needs 

Jim was an excellent agent. Very understanding and helpful.
If you need a great agent, Jim is it’

Sarah was friendly and very helpful with my insurance.

Hi Pam, thank you for taking the time to leave our local sales agent such a great compliment!

Sarah always provides top notch service. She makes sure that I get the coverage that I need at the most affordable price. 

The local sales agents in this office thank you for your positive review Raz!

I appreciate the prompt, friendly service from Sarah!

Hi Jessica L, thank you for taking the time to leave our local sales agents such a great compliment. We appreciate you recommending our consultation services and we're happy to hear that you had a wonderful customer experience. If you have friends who need insurance, please send them to this outstanding team!

Hi David, the local sales agents in this office thank you for your positive review!

Sarah is always so helpful. She answers all of our questions and is prompt with the answers. 

We can’t thank you enough for your kind words. Your review means a lot to and lets us know we’re on the right track!  Thank you for sharing Diane!

We enjoy working with Sarah Hoffman. She is very knowledgeable with insurance and has helped us out on all of our questions. We are senior citizens, and she will take all the time we need to help us out. We have great trust in Sarah.

Hi Laura F., thank you for taking the time to leave our local sales agents such a great compliment.

Sarah Hoffman has been superb in providing the services and knowledge in all our insurance needs. I have referred many to her/Liberty Mutual. Awesome job!


Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and we're happy to hear that you had a wonderful customer experience. We look forward to helping you again in the future.

Sarah was very helpful in finding us a new quote for our auto and apartment insurance. Excellent customer service!!

Hi Susan, thank you for taking the time to leave our local sales agents such a great compliment.

Neil was great and easy to work with! He saved me over $300 per month

Hi Tyra M, our local sales agents were blown away by your positive experience!

Sarah Was Most Helpful, Very Professional, And Handled My Questions Quickly. 

I contacted liberty mutual today and they want me to send information across the Internet. I was asked for my Social Security card, not the information of the vehicle. I was told that there was no way for me to meet this person shake his hand and hand them my personal information. I do not trust a person I cannot look in the eye, and I do not trust a person if they don’t look at me back in the eye do you and I’m not trying to be hostile to this corporation however, I have decided to rate them with the eye “electronics spike“I believe that this reading these words should send a shiver through anyone spine cause when I think of the word electronic spike, a picture a really bad company that is may be trying to steal the information of the elderly and other people and sell it on the dark web. Maybe I’m wrong, but my gut told me not to trust these people, so I rate them the electronic spike.

We can’t thank you enough for your kind words. Your review means a lot to us and lets us know we’re on the right track! We look forward to helping you again in the future.

Sarah is such a nice lady! I enjoy doing business with her.

Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and we're happy to hear that you had a wonderful customer experience. If you have friends who need insurance, please send them to this outstanding team!

Sarah Hoffman and the insurance agency are very freindly and helpful. Thry will answer all your questions and work with you to get you the best quote for what you are looking for. I always tell people to contact sarah or the insurance agency if they are looking for insurance. 

Hi Chase, the local sales agents in this office thank you for the 5-stars!

Hi Julie P, thank you for taking the time to leave our local sales agents such a great compliment.

Excellent job always there to answer questions. The best. 

Hi Debi, the local sales agents in this office thank you for your positive review!

Sarah is great to work with! She gets back to you in a timely manner and she is good at finding the best rate for you! 

Thank you Art for taking the time to leave our local sales agent such a great compliment.

Neil Buffalo is the best. Up-front honest and straight forward. Highly recommend

Sarah Hoffman has been my Agent for several years. She has been amazing to work with. She responds to any calls or questions quickly.  Service is top notch! Best insurance agent I have ever had!

That's great to hear, thanks for sharing!

Sarah Hoffman is amazing to work with! She is so helpful and is always available to answer my questions. Thank you Sarah!

Sarah Hoffman was helpful in answering my questions about the coverage of my policy 

Wow! Thank you. This review made my day. I’m thrilled that you are satisfied with our services.

Sarah Hoffman at the Portage, MI location has been nothing short of amazing! Not only did she support me and my husband with saving approx. $500/year (between homeowners and auto), but she did it all with kindness, speed and accuracy.

I highly recommend Sarah as your next insurance agent! You will not regret your decision.

Wow! Thank you for taking the time to leave us such a great compliment. We're happy to hear that you had a wonderful customer experience.

Very easy to work with, competitive prices and quick response.  Sarah does a great job!!

Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards. We are thrilled that you are satisfied with our services and look forward to helping you again in the future.

Sarah was very helpful with all my insurance needs. I got a large reduction in my home insurance and a smaller reduction on my auto. I had Progressive and was somewhat satisfied but my daughter recently had a bad experience with them so I decided to switch to Liberty Mutual.

Hi Kristin R, the local sales agents in this office thank you for your positive review! Please consider calling this team again when you have insurance needs.

Hi Kristie N, thank you for taking the time to leave our local sales agents such a great compliment. I’m thrilled that you are satisfied with our services. We look forward to helping you again in the future.

Neil has been great! We’ve been working with him and Liberty for more than 10 years. He responds quickly to all calls and requests.

Hi Emendez! Thank you for taking the time to leave us a review. We look forward to helping you again in the future.

She was so helpful and I’mthankful for the savings!

Hi Bill B, thank you for taking the time to leave our local sales agents such a great compliment. We look forward to helping you again in the future.

Neil has been a long term and stalwart friend. I love the guy; he always hooks me up with what I need. And he makes me feel like I just stole my insurance with the deals he gets m.

I’ve been with Sarah for years!  She’s quick to address all of my family’s needs.  A pipe broke under my mom’s home.  Sarah helped us get to the right department for the claim.  The claim went very smoothly.  I highly recommend Sarah and her company

Neil is a pleasure to work with. Always knowledgeable and responsive.

Sarah has helped me time and time again save money on my car and rental insurance, happy customer!

I’m thrilled that you are satisfied with our services. Thank you for providing feedback.

I’m Dutch and don’t wanna pay much, talking to Neil he made the pocket book happy!! Thanks a ton!!

Hi Maria V, thank you for taking the time to leave our local sales agents such a great compliment. Positive feedback motivates agents in this office to continue exceeding expectations. If you have friends who need insurance, please send them to this outstanding team!

Neil B is a great agent! Very helpful and honest!  Great person all around! Very knowledgeable in his field and easy to understand! I would highly recommend Neil!!

Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and we're happy to hear that you had a wonderful customer experience.

Amazing Agency! Neil was a pressure to work with and answered all the questions I had. I recommend this company to everyone!

Hi Nkotb F, thank you for taking the time to leave our local sales agents such a great compliment.

Neil is a pleasure to work with. Always answers questions. I appreciate having him as a agent.

Wow! Thank you. This review made my day. We look forward to helping you again in the future.

Jim Cech from the Portage office is a true professional. We discussed my insurance needs and with his experience and patience, I have never been more educated in the insurance I was purchasing. That is truly a gift that we could all use. I recommend him to all my friends and family and you should too.

A E

We can’t thank you enough for your kind words Erin.  It means a lot to us and lets us know we’re on the right track!

Sarah is the absolute best!! She is always very professional and helps me figure out every way I can save money on insurance. I highly recommend her!!

Thank you Taylor for taking the time to leave our local sales agent such a great compliment.

I recently had the pleasure of working with Sarah for a policy on my new house. She was able to quickly provide me with quote that fit all my needs. I would recommend Sarah to anyone!

Hi Heidi, the local sales agents in this office thank you for your positive review!

Sarah is the best! she always takes care of my customer needs.

Your review means a lot to us and lets us know I’m on the right track!

Have had Sarah as my agent since she started doing insurance. She has been very helpful and responsive.

Sarah has been our insurance agent for several years now.  She is always prompt with responses when we need information or assistance.   I always recommend her to people!

Hi Jill, thank you for taking the time to leave such a great compliment.

Sarah provides 5 star service with every insurance coverage request. Always ready to search and find the best rates.

Hi Daniel, thank you for taking the time to leave our local sales agent such a great compliment.

Sarah has always been great at getting things done whenever I ask.  I have absolutely no complaints.  She does a great job!

Hi Sarah, the local sales agents in this office thank you for your positive review!

Hi Chuck, thank you for taking the time to leave our local sales agent such a great compliment.

Sarah Hoffman has always provided over the top service for us with both our Home and Auto insurance needs.  Highly recommended !! 

Thank you Michael for your positive review! This kind of feedback motivates us to continue exceeding quality standards.

Sarah Hoffman had great response time and took care of my request immediately.  Thanks you!!!

Neil Boff is very helpful for all my insurance needs and questions 

Hi Amy, the local sales agents in this office thank you for your positive review!

Neil is easy to work with and great rates. 

Hi Brittnay, thanks for your kind words. I’m thrilled that you are satisfied with our services.

Neil Boff has provided expert guidance with all of my insurance needs. Detail oriented, extremely efficient, and always friendly. Highly recommend. 

Wow! Thank you. This review made my day. Thank you for providing feedback.

We switched to Neil on the advice of a friend and couldn't be happier.  He has been great to work with. We trust and value his advice.

Hi Kelly, the local sales agents in this office thank you for your positive review!

Excellent experience adding a life insurance policy. Neil even saved me money on my auto/homeowners insurance policies during the process. 

Excellent customer service and prompt attention to questions 

Thank you for taking the time to leave us such a great review, Kiva. We appreciate you recommending our services in your comments and we're happy to hear that you had a wonderful customer experience.

Neil was a huge help in getting my policy started. He answered all of my questions and was very knowledgeable and informative. I would definitely recommend him!

I have been with this company for years. I have 8 policies with them, from dirt bikes to home owners to life insurance. Not even USAA can match the prices and service. Highly recommend working with them.

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies.

Worst experience, unintelligent, expensive, useless.

Are a few things that come to mind.

Neil was very helpful and explained alot of things to me..he got me insurance quickly and was very generous with his customer service

We’d like to thank you for taking the time to write this review.  Every bit of feedback is appreciated.

Good coverage 3 times the cost of state farm

Thank you for letting us know about this. Your feedback helps us get better.

They initiated A policy at Quoted Rate then arbitrarily increased rate directly auto debit my bank account. Many phone calls and time but with an increased rate because pro-rated since two months elapsed.

Thank you for taking the time to leave us feedback. While I understand you are disappointed with Liberty Mutual’s service, this is a local sales office and may not be the best to address your specific concerns. If you’d like additional help with service, please call the Service Team at 844-266-4213.

Great with claims, terrible with changes to policy and paperwork.

We would like to apologize for your experience. We're sorry to hear you were less than satisfied.

NOT a local agent!!  I called to get a quote answered 5 mins worth of questions, then was transferred to a new agent who asked me the SAME questions, then transferred me to ANOTHER agent who started to ask the same questions AGAIN!  Never ended up getting my quote, because I hung up.  If this is how their service is on the FRONT end, I can only imagine how horrible it is when you really need something.  Moving on to another company!

Thank you for taking the time to leave us feedback. While I understand you are disappointed with Liberty Mutual’s service, this is a local sales office and may not be the best to address your specific concerns. If you’d like additional help with service, please call the Service Team at 844-266-4213.

Horrible customer service and you can find better prices

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

Wanted to charge me 4x more than current insurance

Thank you for your review. We appreciate your business!

We’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Our rep has retired and we still grt great service.

Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time.

No staff. Dont care. Might have to change companies

Highly competitive rates, comprehensive coverage, and customer service is top-notch. I've had questions, and Colleen is quick to answer or follow up almost immediately. I'm more than happy with Liberty Mutual, and have recommended them to friends and family.

TL,DR: This business is shady at best. Shop with caution.

We went with liberty upon buying our home. They messed up our move in date, and sent an agent out to inspect the house nearly a month before we even owned it and threatened to cancel our policy due to the fact that the home was unoccupied and the roof was old.
We got in contact with them and told them that they had the wrong move in date and that our home inspector said that there was still a good 5 years until the roof needed to be fixed, and that we could provide proof of both of these things. Their agent said that it was not an issue and that there would be no problem fixing the date and contesting the inspection.
Two months go by without a word, and we receive notice that we failed to provide evidence that our roof was fine (evidence that we offered them mind you) and that our policy was canceled. They were not going to accept any argument on the matter, the legality of which is shaky at best.
Now I have no insurance on my home completely out of the blue.
They may offer good rates, but their processes are all over the place. Don't use this company if you don't want to be left high and dry.

They have the worst customer service and follow up possible. They have competitive rates but better hope you dont every actually need to use the service you a paying for. I have been dealing with an insurance claim for 2 months and cant get follow up.

Not happy about not having an agent to talk to face to face.

The local agent I work with is great, however Liberty themselves has absolutely terrible customer service and don't bother getting the Roadside Assistance, it is awful. It took an hour for them to even schedule a tow truck and another hour before it showed up. That was after several phone calls from me and them trying to make us wait for a tow truck that was coming from 2 hours away. There was a tow service within a few miles of us, but they didn't want to use them because they weren't on their list of preferred providers. When I complained, I was told that someone would contact me within 48 hours, nothing. Let them know and they said someone would contact me that day, nothing. A week later, still have not heard from customer service. Glad I am paying you hundreds of dollars a month to get treated like I don't matter!!

Local service is fantastic however the customer service at the Liberty Claims dept is the absolute WORST I have ever encountered.
Leaving several messages with no responses, e-mail no response, even as far as being HUNG up on by a customer service rep, terrible customer service.
I will be finding a new company for home and auto.

Comparion Insurance Agency
Portage, MI

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About the Portage, MI office

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Comparion Insurance Agency Portage, MI

Quote with an insurance agent in Portage, MI

About the Portage, MI office

Reviews about Portage MI

Comparion Insurance Agency
Portage, MI