Comparion Insurance Agency

Shelby Township, MI
"Expert insurance advice from a member of your local community"
Local office in Shelby Township, MI

Our office

13001 23 Mile Rd
Ste 102
Shelby Township, MI, 48315
Get directions
Hours
Monday:
8:30am - 5:00pm, Evenings by appointment
Tuesday:
8:30am - 5:00pm, Evenings by appointment
Wednesday:
8:30am - 5:00pm, Evenings by appointment
Thursday:
8:30am - 5:00pm, Evenings by appointment
Friday:
8:30am - 5:00pm, Evenings by appointment
Saturday:
By appointment only
Sunday:
Closed

About our office

This location has insurance sales agents and managers specializing in Auto, Home, and Life Insurance. Office Open By Appointment Only due to COVID-19 Restrictions. Other links that may assist you better: To review Comparion Insurance Agency Insurance Company, Claims, and Service Support, click this link: https://libertymutualvoc.co1.qualtrics.com/jfe/form/SV_38ltphXvTWPyXQ1?Q_CHL=si For Claims, please click this link: https://www.libertymutual.com/claims-center For Service Support, please click this link: https://www.libertymutual.com/customer-support

Quote with an agent

We're ready to offer personalized advice and quotes on auto, home, life, pet, and more.
Start your quote

Our insurance partners

Did you know Comparion agents offer insurance from Liberty Mutual and many other companies? Agents can quote trusted insurance partners with products that cover your family, income and assets like a home, car, boat or jewelry. Our mission is to help you find the right insurance coverage at affordable rates.

Our key partners are listed below. We also offer dozens of other national and regional insurance companies depending on where you live.

  • Safeco Insurance
  • American Modern Insurance
  • Homesite Insurance
  • Liberty Mutual Insurance
  • National General Insurance
  • Protective Insurance
  • Progressive Insurance
  • rli
  • Travelers Insurance

Meet our agents

Our agents are licensed in:

  • Illinois
  • Michigan
  • Ohio
  • Pennsylvania
A home ready to be insured

About Comparion Insurance Agency in Shelby Township, MI

Local sales agents serving customers in Shelby Township, MI. We're launching Comparion Insurance Agency: A Liberty Mutual Company to help consumers and small businesses get the expert advice they need to find the right insurance policy. Comparion agents will help you find personalized coverage to fit your budget - offering options from Liberty Mutual and many other national and regional insurance companies.
Learn more about us

Find nearby Comparion locations

View More Locations

Comparion Insurance - Farmington Hills, MI

34405 W Twelve Mile Rd
Ste 130
Farmington Hills, MI 48331
Smartphone1-248-489-4291
Google Reviews
3.83 / 5
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(120 Reviews)
5 out of 5
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Sonny helped me to get the absolute lowest rate I could find anywhere. Great service and an all around great guy. I will only use Comparion insurance agency from now on.
Response from Comparion Insurance
January 30, 2023
Thank you Michael for sharing! Your review means a lot to us and lets us know we’re on the right track!
5 out of 5
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Great service and communication. Hasani is absolutely amazing to work with, will definitely take care of you!!
Response from Comparion Insurance
January 27, 2023
Wow! Thank you Eric. This review made our day.
5 out of 5
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Hasani was great...explained everything clearly. Made the process easy! Recommend him highly!
Response from Comparion Insurance
January 27, 2023
Mike, thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.
5 out of 5
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Great energy and extremely professional! Amazing experience.
Response from Comparion Insurance
January 27, 2023
Hi Mackenzie, our local sales agents thank you for sharing your positive review!
5 out of 5
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Sonny was a pleasure to work with, very knowledgeable and provided great service.
Response from Comparion Insurance
January 27, 2023
Hi Melissa, thank you for sharing this positive review!
5 out of 5
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Sonny was easy to work with and even lowered my rate! Great service
Response from Comparion Insurance
January 27, 2023
Thanks for your kind words, that's great to hear!
5 out of 5
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Hasani Bandele, better known as Sonic Knight, is the man! There's nobody in the industry that I would trust more than this man!
Response from Comparion Insurance
January 27, 2023
Hi Mike, thank you for taking the time to leave our local sales agent such a great compliment.
5 out of 5
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Dion provided me with a quote and explained insurance in a way that I could understand. Great company and great Agent!
Response from Comparion Insurance
January 24, 2023
Thank you Dominic for your positive review! This kind of feedback motivates us to continue exceeding quality standards.
5 out of 5
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My agent Jessica Loftis helped me immensely with my newer car purchase. She handled everything and made the process go flawlessly.
Response from Comparion Insurance
January 23, 2023
Thank you Brian for taking the time to leave our local sales agent such a great compliment.
5 out of 5
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Response from Comparion Insurance
January 19, 2023
Thank you Hasani for sharing a 5 star review!
5 out of 5
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Erik is my agent and I can say he’s the best insurance agent I’ve had. Not that the other ones were horrible but Erik did a thorough job with my policies and it was a savings for my family.
Response from Comparion Insurance
January 17, 2023
Thanks for sharing Alex. The local sales agents in this office thank you for your positive review!
5 out of 5
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Response from Comparion Insurance
January 17, 2023
Dave, thank you for the 5 stars!
5 out of 5
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Response from Comparion Insurance
January 17, 2023
Thank you for sharing Bobby!
5 out of 5
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Response from Comparion Insurance
January 17, 2023
Thank you for the 5 stars Eric!
5 out of 5
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Great Service and great rates. Erik Rothenhauser helped me find the best coverage for me and my family, auto to Home! One stop shop. Fast and easy and saved me hundreds each month. I have already referred Erik to Friends and family. I trust he will do the same for you.
Response from Comparion Insurance
January 17, 2023
Hi Keith, thank you for taking the time to leave our local sales agent such a great compliment.
5 out of 5
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Very good company to work with.
Response from Comparion Insurance
January 17, 2023
Thank you Renee for taking the time to leave a positive review.
5 out of 5
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Response from Comparion Insurance
January 17, 2023
Hi Kurt, the local sales agents in this office thank you for your positive review!
5 out of 5
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Response from Comparion Insurance
January 9, 2023
Thank you Brendan for the 5-star review!
5 out of 5
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Response from Comparion Insurance
December 14, 2022
Thank you for leaving us a review.
5 out of 5
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Response from Comparion Insurance
December 14, 2022
Thank you for sharing Tina!
5 out of 5
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Response from Comparion Insurance
December 14, 2022
Hi Eric, thank you for the 5 stars!
5 out of 5
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Response from Comparion Insurance
December 13, 2022
Thank you Lance for your positive review!
5 out of 5
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Maureen Belknap is an absolute professional, but with the utmost kindness and grace. She doesn't push products or "badger" her customers in any way. She is easily accessible and responsive for questions and help, but disappears into the background as long as things are running smoothly for you. Many people don't like to think of buying insurance as a "personal" process, but that just means you don't have the right agent. I have never been more comfortable with an agent, or trusted more that I was being taken care of at all times. She is just the very best!!!
Response from Comparion Insurance
December 13, 2022
Wow, we were blown away by your positive words. We really appreciate the time you took to write such a detailed review. Thank you Angelica for sharing!
5 out of 5
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Marcus Brantley has been such a huge help!
Response from Comparion Insurance
December 13, 2022
Thank you Chelsey for your positive review!
5 out of 5
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Response from Comparion Insurance
December 13, 2022
Thank you for the 5 star review Aaron!
5 out of 5
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Response from Comparion Insurance
December 13, 2022
Amanda, thank you for the 5 stars!
5 out of 5
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Response from Comparion Insurance
December 13, 2022
Thank you Storm for the great review!
5 out of 5
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Response from Comparion Insurance
December 13, 2022
Thanks Morrell!
5 out of 5
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The agent that helped me, Marcus Brantley, was very clear, communicative and helped me tailor everything to my needs to get the best deal!
Response from Comparion Insurance
December 13, 2022
Miles, thank you for taking the time to leave such a great compliment. Your review means a lot to us and lets us know we’re on the right track!
5 out of 5
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Response from Comparion Insurance
December 13, 2022
Pat, thank you for sharing!
5 out of 5
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Absolutely the best!
Response from Comparion Insurance
December 13, 2022
Hi Sonya, we appreciate your kind words.
5 out of 5
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Always a first class customer experience even in the unfortunate moments the response and support was excellent.
Response from Comparion Insurance
December 13, 2022
We are blown away by your positive words Phil. We really appreciate your review!
5 out of 5
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Working with them was an eaze! Great experience all around !
Response from Comparion Insurance
December 13, 2022
Thank you for sharing such a positive review Austin!
5 out of 5
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Response from Comparion Insurance
December 13, 2022
Sidonie, thank you for the 5 star review.
5 out of 5
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Response from Comparion Insurance
December 13, 2022
Thank you Emily for the 5 stars!
5 out of 5
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If you are looking for a hassle free experience with very knowledgeable professions this is the place for you.
Response from Comparion Insurance
December 13, 2022
Jason, thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.
5 out of 5
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It’s great having people care about your situation more than making money off of you!
Response from Comparion Insurance
December 13, 2022
Wow! Thank you Dionta. This review made our day.
5 out of 5
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Do yourself a favor and be sure you request Marcus B. He is amazing, attentive and always goes the extra mile for you. Cannot recommend him enough.
Response from Comparion Insurance
December 13, 2022
We appreciate you recommending our services in your comments and we're happy to hear you had a wonderful customer experience. Thank you Steven for sharing!
5 out of 5
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I wanted to switch auto insurance policies. So, I contacted Marcus Brantley from Comparion. He provided me with competitive quotes in a timely manner and his consultative approach helped me make the best decision for my auto insurance needs. I would highly recommend working with Marcus.
Response from Comparion Insurance
December 13, 2022
Hi Martin, thank you for taking the time to leave our local sales agent such a great compliment. We are so glad that you enjoyed your experience!
5 out of 5
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Response from Comparion Insurance
December 13, 2022
Thank you Casey for the 5 star review.
5 out of 5
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Response from Comparion Insurance
December 13, 2022
Thank you for the 5 stars Rachel!
5 out of 5
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I've been having a really hard time finding an insurance agent I can trust to go the extra mile for me. Thankfully, I found Agent Maureen Belknap! I've never had a more pleasant or efficient time trying to find insurance for my home. The house buying process has been a mess and this was the easiest part! Thanks Maureen and Liberty Mutual!
Response from Comparion Insurance
December 13, 2022
Hi Rachel, our local sales agents were blown away by your positive experience. Thank you for sharing this detailed review!
5 out of 5
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Mo was amazing and so helpful! I would never go through anybody else again.
Response from Comparion Insurance
December 13, 2022
Thank you Elissa for your kind words. Your review means a lot to us and lets us know we’re on the right track!
5 out of 5
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Response from Comparion Insurance
December 13, 2022
Thank you Maya for sharing.
5 out of 5
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Thank you so much for an over and beyond experience. I appreciate you and highly recommend your Agency.
Response from Comparion Insurance
December 13, 2022
Hi Kelly, the local sales agents in this office thank you for your positive review!
5 out of 5
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Excellent service!
Response from Comparion Insurance
December 13, 2022
Hi Megan, thanks for your kind words.
5 out of 5
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Response from Comparion Insurance
December 13, 2022
Thanks Phoebe!
5 out of 5
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Response from Comparion Insurance
December 13, 2022
Thank you for the great review Shaunna!
5 out of 5
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Response from Comparion Insurance
December 13, 2022
Thank you for the 5 stars Lucy!
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Response from Comparion Insurance
December 13, 2022
Thank you for the great review Sydney!
5 out of 5
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I have been wanting to review and update my auto and home insurance for some time. Stopping into the liberty / Comparion office, and speaking with Capri directly, was the best approach. Sometime electronic and over the phone can be frustrating ways to get things done. Capri was exceptional in the process and was very open to contacting her if I had any hiccups in updating my policies. Will definitely stick with them for my insurance needs for the long haul.
Response from Comparion Insurance
December 5, 2022
Hi John, the local sales agents in this office thank you for your positive review! It means a lot to us and lets us know we’re on the right track!
5 out of 5
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Response from Comparion Insurance
November 18, 2022
Thank you for the 5 star review, Danielle!
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Response from Comparion Insurance
November 17, 2022
Katie, thank you for the 5 star review!
5 out of 5
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Response from Comparion Insurance
November 17, 2022
Hi Monica, Thank you for taking the time to leave us a review.
5 out of 5
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Response from Comparion Insurance
November 17, 2022
Thank you Emily!
5 out of 5
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Response from Comparion Insurance
November 17, 2022
Thank you Kyle!
5 out of 5
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Very happy! Our home owner’s increased but they helped us get a policy with the same coverage for half the price! Great customer service too. Highly recommend!
Response from Comparion Insurance
November 17, 2022
Hi Lauren, thank you for taking the time to leave our local sales agents such a great compliment.
5 out of 5
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Capri Brouckeart and Comparion Insurance Agency has my deepest appreciation and respect. She was more than an agent, she also became a friend! Her and her team always go the extra mile, guide me and keep us informed with my plan. I recommend her to everyone I know!
Response from Comparion Insurance
November 17, 2022
Wow! Thank you. This review made my day. We really appreciate the time you took to write such a detailed review!
5 out of 5
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Response from Comparion Insurance
November 17, 2022
Thank you Joe!
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Have been with Capri and this agency for some time. I am Grateful for the expertise and service provided during my annual review and throughout the year.
Response from Comparion Insurance
November 17, 2022
Hi David, thanks for your kind words. Your review means a lot to us and lets us know we're on the right track!
5 out of 5
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Professional service and great rates!
Response from Comparion Insurance
November 17, 2022
Hi Kaylee, thank you for taking the time to leave our local sales agents such a great compliment.
5 out of 5
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Response from Comparion Insurance
November 17, 2022
Thank you Madison!
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We’ve used them for years and our agent has always been very helpful and responsive! Always working to get us the best rates
Response from Comparion Insurance
November 17, 2022
Hi Elizabeth, thank you for taking the time to leave us a review.
5 out of 5
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Highly recommend! Very kind, professional and helpful
Response from Comparion Insurance
November 17, 2022
Hi Matt, thanks for your kind words.
5 out of 5
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Response from Comparion Insurance
November 17, 2022
Thank you Craig!
5 out of 5
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Response from Comparion Insurance
November 17, 2022
Thank you Grant!
5 out of 5
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After speaking with Agent Jessica Loftis, I moved my home and car insurance to Liberty Mutual. Jessica explained everything in detail and went out of her way to make the transition go smoothly. I was able to save money in the process. Jessica comes highly recommended.
Response from Comparion Insurance
November 14, 2022
Hi Heidi, thanks for your kind words.
5 out of 5
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AGENTS ARE PROFESSIONAL AND FRIENDLY 💎
Response from Comparion Insurance
September 1, 2022
Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.
1 out of 5
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Every year at renewal time they require documentation or your medical insurance. They double your monthly premiums and tell you that didn't submit EXACTLY what they wanted, and when you call they correct the error but will not adjust the monthly doubled payment. They have got me 2 years in a row and when i complain they apologize and say there's nothing they can do. Good customer for many years, never filed a claim but im shopping for better managed insurance co.
Response from Comparion Insurance
August 15, 2022
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.
1 out of 5
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I’ll be switching to get more for my money instead of only paying for what I need. I need that damn insurance check first tho! Come on Liberty biberty!
Response from Comparion Insurance
April 26, 2022
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time.
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Response from Comparion Insurance
September 27, 2021
Thank you for the 5 star review!
1 out of 5
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They do what they want when it comes to changing policies and they over drafted my account twice
Response from Comparion Insurance
August 31, 2021
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.
1 out of 5
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Response from Comparion Insurance
August 27, 2021
We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied.
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The lady was helpful and she changed the stuff I need for my policy
Response from Comparion Insurance
August 23, 2021
Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.
2 out of 5
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Response from Comparion Insurance
October 8, 2021
Thank you for your feedback.
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Response from Comparion Insurance
August 4, 2021
Thank you for the 5 stars!
1 out of 5
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Don't waste your time or money, agents do not communicate well and will not keep you updated when they jack your rates up and you ask them to fix. Impossible to get ahold of a manager or supervisor. Don't make the same mistake I did, even Progressive is better.
Response from Comparion Insurance
August 4, 2021
Thank you for your review. We’re so sorry that your experience did not match your expectations.
2 out of 5
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They give you an amazing quote then it shoots up 100.00 out of no where but they wave it for a month then shoots it back up the month after giving you your old price back. Just sad to see excuse after excuse.
Response from Comparion Insurance
August 4, 2021
We always aim to deliver a great experience. Thanks for taking the time to bring this to our attention.
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Response from Comparion Insurance
October 8, 2021
Thank you for your feedback.
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Response from Comparion Insurance
August 4, 2021
Thank you for the 5 star review!
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Staff was very helpful.
Response from Comparion Insurance
August 4, 2021
We put customer experience and satisfaction as our priority. Thanks for your kind words!
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Response from Comparion Insurance
October 8, 2021
Thank you for your feedback.
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Response from Comparion Insurance
August 4, 2021
Thank you for the 5 star review!
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Response from Comparion Insurance
October 8, 2021
We would like to apologize for your experience. We're sorry to hear you were less than satisfied.
1 out of 5
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I was quoted $95 a month for full coverage and switched. They raised my rates to $136 a month the day before the policy was supposed to start. I called and cancelled it as of 1 month from today and they raised my rate again. The guy that answered the phone didnt ask why I was cancelling, didnt try and keep me as a customer. This seems to be a standard business practice with them. Its easy to screw people from hundreds of miles away. I will stick to local insurance companies, you screwed the whole internet shopping for insurance for me.
Response from Comparion Insurance
October 8, 2021
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time.
1 out of 5
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I wish I could give negative reviews. This was the WORST insurance company I have ever worked with. They canceled my policy without notify me. I had no idea I was driving with no insurance. They claimed they emailed and sent letters to me, which I never received. They made 1 phone call without leaving a message. They told me they followed their “guidelines” with notify me. I have looked back at my emails in my junk and my trust and the ONLY email I received was my confirmation on my policy. If I would have stay with this insurance I would had to pay for the FULL year. Needless to say I switch insurance and I will never go back.
Response from Comparion Insurance
October 8, 2021
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations.
1 out of 5
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I went with liberty they had a good deal for my daughter and I then a month later my daughter totaled her car wasn't her fault but I canceled her on the policy and my insurance went up $700 . I get a email saying that wow do I go looking for new insurance and I found AAA was the cheapest for me . I called them to cancel my account and they are now charging me $108 what I said I got on and talked to a supervisor and she was rude didn't care and Contradicted herself many of times. I was nice and she hung up on me still. Their very unprofessional and not there for you. I rate them a 0 .
Response from Comparion Insurance
October 8, 2021
We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies.
1 out of 5
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Why do I have to give the insurance company proof of my health care coverage for everyone in my house? Why can’t I just say yes we have it and sign my name to the application? They want everyone’s birthday? Why can they not call your Blue Cross Or HAP who ever provides you health care coverage and get your medical coverage information but you have to do it for them ? Do they want you to give them information they can’t get themself? I feel as if I’m under duress either I give them the proof of medical coverage on everyone in my home or my auto insurance raise. I was told this is Michigan law ? Why is other states not doing this? Is this tracking people?
Response from Comparion Insurance
October 8, 2021
We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies.
5 out of 5
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Very Impressed with my policy pricing!!! For years many companies charged me $200 just for plain PLPD, no collision, no roadside etc. I recently switched over to Liberty Mutual from State Farm, Not only do I have coverage for EVERYTHING... My monthly rate is less than $200, and they didnt try to force me into purchasing anything I didnt want!!! Not to mention a set policy rate for 12 months instead of 6, many discounts as well... Hopefully it continues, if so, They have a lifetime customer!!!
Response from Comparion Insurance
August 4, 2021
Thank you so much for taking the time to leave us this amazing review.
2 out of 5
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Must have an account that they can withdraw payments from.
Response from Comparion Insurance
October 8, 2021
We would like to apologize for your experience. We're sorry to hear you were less than satisfied.
1 out of 5
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I don't know about this branch but the company is rediculous! I did an online quote 80 dollars a month I went to pay they wouldn't accept payment has to call them they tell me 150! Don't waste your time they tell you lies to call in then raise double I went to endurance got alot cheaper
Response from Comparion Insurance
October 8, 2021
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.
2 out of 5
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Bought Auto and Home from liberty mutual first time ever back in November 2019. Had all state before this and had to switch since all state agent closed her agency and corporate split my policy with two different agency. It was PITA. Before getting quote from this liberty mutual location, I told the agent I don't want the right track (device that you plug in your car so they monitor your driving for discount). I was happy with my premium until time came for another premium in May 2020. My premium went up by $350 (right track came off policy in December 2019). Agent signed me up for right track with out me knowing. Contacted my agent on her personal cell but to this date still no reply from her. Called local office and canceled my policy with liberty mutual and switched to AAA. I also asked agent that I talked at liberty at time of cancel that if the agent who helped is still working there and he said yes she still works here. I guess the agent knew she lied to get me to sign up with them back in November 2019. I'm happy with AAA, not only my premium is lower but my detectable also lower compare to Liberty Mutual. I will not go to this liar at liberty mutual in future. They won't even reply to their customer's questions.
Response from Comparion Insurance
August 4, 2021
We set high standards for ourselves and are sorry to hear this was not met in your interaction.
1 out of 5
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Worst company to try to deal with. Unprofessional and rude. Won’t resolve our claim. I will never recommend them nor will I ever use them for my own insurance again. 👎🏼👎🏼
Response from Comparion Insurance
October 8, 2021
I’m sorry you had a bad experience with Liberty Mutual’s claims department. Here at Liberty Mutual, we want to make sure we are connecting you with the appropriate teams to best address your concerns and needs. This is a local sales office. If you’d like to speak with a claims specialist, please call 800-225-2467.
5 out of 5
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Response from Comparion Insurance
August 4, 2021
Thank you for the 5 star review!
1 out of 5
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Don't waist your time or money with this company! A company that is insured with liberty mutual wrecked my personal property so after finally getting ahold of them now they are giving me the run around almost been a month since iv heard from them. This is bogus!
Response from Comparion Insurance
October 8, 2021
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.
4 out of 5
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Response from Comparion Insurance
August 4, 2021
Thank you for your review!
1 out of 5
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I got a quote and they want 717.00 per month LMAO!!! They are out of there mind, I pay 150 for full insurance with to w services with the company I have already WOW they must think people are stupid
Response from Comparion Insurance
October 8, 2021
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.
5 out of 5
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Great place
Response from Comparion Insurance
August 4, 2021
Thank you for the 5 stars!
1 out of 5
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Truly unprofessional I will never recommend this company to anyone EVER!!!!
Response from Comparion Insurance
October 8, 2021
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.
5 out of 5
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Great service
Response from Comparion Insurance
August 4, 2021
Thank you for the 5 stars!
3 out of 5
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Response from Comparion Insurance
October 8, 2021
Thank you for your review!
4 out of 5
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Liberty was able to save me a ton from my current auto/home policy
Response from Comparion Insurance
August 4, 2021
Thank you for your review. We appreciate your business!
1 out of 5
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Hidden fees
Response from Comparion Insurance
October 8, 2021
Thank you, all feedback is important to us.
1 out of 5
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Response from Comparion Insurance
October 8, 2021
Thank you for your feedback.
5 out of 5
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Great people work here. They really care about the individual. You should stop in for a quote and ask for John.
Response from Comparion Insurance
August 4, 2021
Thank you for the 5 star review and feedback!
5 out of 5
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Response from Comparion Insurance
August 4, 2021
Thank you for the 5 star review!
1 out of 5
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5 out of 5
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Great service best car insurance rate
1 out of 5
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Not only are they ridiculously expensive for even PLPD, but they call non stop if you get an online quote. Got one at about 4:30 on a Wednesday, and by Thursday afternoon they had called me 5 times. One was at 8:59pm.
1 out of 5
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1 out of 5
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Someone hit me from behind and Liberty jacked my rate up over $350./yr. LIBERTY sent me to one of the shops they "deal with", Gerber Collision. Gerber gave me an initial written quote of $1,003 (which they did not send a copy of to Liberty Mutual) and added that the price could be a little higher based on wether or not there was more damage under the back bumper. Good thing, I had Liberty send me the check to pay Gerber. The check was made out for $2,300.+. I was shocked! NO ONE EVER WALKS OUT OF THE MECHANIC SHOP EXPECTING TO PAY MORE THAN DOUBLE THE ESTIMATE. I had them put all of the "damaged" parts into my car and when i looked at the right tail light, it was still in perfect condition! They replaced a perfectly good rear light fixture! As a favor they were supposed to replace a burned out bulb in the driver side front headlight. When I checked that out, the entire assembly was brand new! The mechanic claims that he cleaned the glass because it was dirty, and he was thinking about my safety. Really? Why didn't he clean the filthy one on the passenger side? Liar. Gerber sent me a customer survey and when I ripped them a new one, they called me. The guy talked non stop, blah blah blah, 7 minutes straight. I hung up on him. I am furious with Liberty Mutual. They are no better than the rest of the nasty Pigs in Insurance who claim to care about me or you. Don't EVER go to Gerber Collision. Scammers.
1 out of 5
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5 out of 5
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I've been a client of James Conrad for many years. He has provided great, personal service and excellent rates. The one claim I had was handled very professionally. I've recommended him to many friends, who have also had great experiences!
1 out of 5
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Here is what one of my family memebers got quoted for and never noticed till 2 months payment of over $900 taken from his account. 6 months premium $5220, it is insane. His vehicle doesn’t worth that much. I wish I could attach the screen shot of his premium that shows the premium. Careful guys.
1 out of 5
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1 out of 5
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Ever since I transferred my policy to MI, i have had nothing but trouble with these people. They kept on increasing my premiums and never sent me new cards or policies. I finally moved coverage somewhere else. So instead of notifying me of final bill, they just sent me directly to collections agency.
1 out of 5
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Way overpriced for same coverage as competitors. There is no liberty in liberty mutual. Look elsewhere!!
1 out of 5
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Worst quote for insurance ever.. he was way out of the ballpark ridiculously expensive. Don't waste your time even dialing the number.
1 out of 5
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I don't know which one is worse the customer service or their bloody prices.
1 out of 5
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I'd give zero stars if I could. Was quoted $10,000 a year to insure a two year old vehicle (2013 Hyundai Sonata). They said it was based on my credit score (which isn't terrible). Found it rather humorous since I get a weekly mailer staying how they'll save me $400 when in reality they want $9000 more a year! Insanity!!!
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©2023 Comparion Insurance Agency, A Liberty Mutual Company - 175 Berkeley Street, Boston, MA 02116. The materials herein are for informational purposes only. All statements made are subject to provisions, exclusions, conditions, and limitations of the applicable insurance policy. Coverages and features not available in all states. Eligibility is subject to meeting applicable underwriting criteria. Learn more about our privacy policy at libertymutual.com/privacy.
Comparion is an Equal Opportunity Employer and an Equal Housing Insurer.