New Mexico

Lamplighter Award

Pacesetter

Albuquerque, NM

Online

Mountain Region Virtual Agents

Michael frye Was an amazing person who knows what he's talking about and very helpful.
Very good at offering you the best policy also very honest opinions.

I visited several local insurance agents when I needed to initiate new auto, home, and personal liability protection insurance policies.  Michael Frye was very generous with his time during my inquiries, and he answered all my questions/concerns in a straightforward, easy to understand manner.  I had some questions about another agency's insurance proposal that I thought might be too low, but that agent was unable to provide me with a reasonable explanation.  When I asked Michael to take a look, he was able to identify a possible error. (He also told me that if the other proposal was valid, it was a great deal, and I should accept it.)  In the event, there was an error in the other proposal, and it was not suitable for my needs.  Michael is a courteous, knowledgeable agent.  I would not hesitate to recommend others to contact him to discuss their insurance needs.   

I highly recommend Mr. Michael Frye.
He guided my process from the beginning all the way to signing up for a Safeco auto and home bundle policy.
He was very responsive to my questions and forwarded any information I asked for.
I would give him an “5”overall.

Top notch service. Very professional and listened to my insurance needs.

Michael was so helpful really great very understanding. I’m very knowledgeable.

Mike is the best! Genuine and really cares for his clients. Highly recommend :)

Michale Frye is the best insurance person ever.  I highly recommend yougetting in touch with Mike. I was amazed how much he saved me on my insurance.

Great agent can shop multiple insurers at once to make sure you’re getting the best rates.  I refer half of my clients from my sales job and most sign up with him.  Stellar insurance agent to work with!

Excellent customer service very knowledgeable and professional
Thank you

Hard to find an insurance agent like Mr Frye! Very easy to work with,knowledgeable,enthusiastic about his prouduct.would recommend to my friends n family!

Michael are the best insurance agent I ever had

Thank you for all your help! Answered all my concerns and saved me some money on top of it!

Professional, helpful and responded in a timely manner.

I get incredible service with Michael Frye at Liberty Mutual he's pleasant to talk to and always gets me the best deals on insurance! Thank you!

Helpful -Friendly Prompt Service.
Would recommend doing business
with Michael. Thanks again!

Great guy and even better Insurance Agent.

Excellent service ! Definitely recommend to anyone looking for insurance. Very attentive and will answer your calls I can honestly say he is the best around the area!

Thank you for leaving a review even if it was not positive.

Thank you for leaving the review even if it was not positive.

I'm blown away with how quickly the lack of professionalism started. I began working with Michael on 10/2022 and FIVE DAYS LATER the issues began. He wouldn't return calls/texts and if he did, he'd say he'd get back to me with a response to my questions but NEVER did. On an occasion, he said he went out to Las Cruces with family (that’s why he wasn’t responding) and “surely” I knew what that was like. Um, no sir. I’m an adult who takes accountability. Plus, he told me he was in a meeting that day and would call me right after, not that he was heading out on a family vacation. Michael deceived me and gave me a different price, different coverages than what I asked for and assured me I had insurance on my home, when he never even quoted me on it, only to make a sale. Agent negligence at its finest. This guy shouldn’t be allowed to be selling insurance. How is it possible to give a client wrong information about their coverages/rate and not be penalized? I kept trying to figure out how he has such a high rating. In my experience, Michael sent me a link to his webpage on the very first day we worked together. Of course, he had great customer service then but I should’ve waited to do the review. Most people submit their reviews and forget to ever come back. However, not all of us do. Maybe he sends his link to every first time customer. Please don’t be fooled, take this review as your sign to not do business with this guy. He seems to be doing this for the sales, not to actually help clients. There’s no reason why anybody should call to get insurance somewhere, only to be given false information. I can’t even imagine what would have happened if my car or my home would’ve been damaged by some sort of accident and come to find out my coverages were manipulated to get a better sale price or worse… not even having a policy!!!!! Do yourself a favor and go elsewhere.

Was very helpful at first as described below, now is unresponsive when trying to contact him, guess once they make the insurance sale, this is what happens, hopefully the insurance isn't the same way.

Very helpful, very professional, polite, prompt and outstanding service!!
Helped me save a bundle!!!
Thanks

Had a lot of help and had a great experience literally wouldn’t have my car without Michael and liberty mutual

Mr. Frye helped me get insurance for my cars he made my experience awesome

Michael Frye is the best! Highly recommend him!

Michael was extremely helpful and knowledgeable! Provided excellent service as well

Great customer service!  Double checked for all discounts.  Followed up with two additional (optional) discounts .

Knowledgeable, helpful and friendly...totally five star service

Erin Roy, we are so glad that you enjoyed your experience. Thank you for your business!

Definitely the best rates you can find for insurance and a fast response to get setup. I can’t stand being sent to a 1-800 number and with Mike you don’t have to do that.

Easy to access. Responsive to requests. Professional advice. Thank you

Steve White, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Michael Frye has been my “all needs” insurance agent for a couple years now. Anytime I have questions, he’s available. Anytime I need to meet up with him, he’s available. His customer service and professionalism is top tier and he will always be my agent

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Rick Hendren!

Michael Frye with Liberty Mutual definitely gives you exactly what you are paying for. Their  homeowner insurance is very affordable and is a no-nonsense company. Whenever I call with concerns or just want an update,  Mike is always friendly, kind and very thorough in he's answers. He always explain everything to me in detail that is easily understood. I like Liberty better than my past insurance company . Farmers (past) continued raising my rates in 17 years without a claim.

Thank you Mike! Definitely look foward to do business with you for many years to come.

See you in 6 months to follow up on Dec page to see how you can save me more money..

Rick Hendren

Thank you for the 5 stars and sharing this amazing review, Jeanette Chavez!

Michael Frye is a perfect example of an organized, persistent, and caring insurance agent. Michael always responded immediately with solution to every question or concern I had with no difficulties. I don't write many reviews but Michael Frye definitely deserves one.

Alex Hendren, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Thank you for the 5 stars and kind words, Vicky Tsui!

Michael is professional and knowledgeable about the products Liberty Mutual has to offer. He is easy to work with and very friendly. I would recommend working with him! Super nice guy!

Dianna Frye, we are so glad that you enjoyed your experience. Thank you for your business!

Michael helped us insure our home and autos with a custom plan that was the best coverage for us.  Expert knowledge and friendly service.

alex hendren, thank you for your review. We appreciate your business!

Michael has help me with all my vehicle insurance, home insurance & insurance for my grand children. He's been a very helpful agent always very kind & helpful, answers all my questions. Couldn't ask for a better person.

Kayla Ortiz, we’re so glad you had a good experience. Thank for the recommendation and we look forward to serving your insurance needs for years to come!

I was referred to Mike from my neighbors. I was taken back by the extraordinary customer service he provided.He was very insightful, resourceful, and surpassed customer service expectations. What a guy. I, too, will be recommending him to many, and I am thankful my neighbors did.

Randy Frye, we’re so glad you had a good experience.  We appreciate the review and we look forward to serving your insurance needs for years to come!

We have our new home, both vehicles and our RV covered with Mr. Michael Frye at Liberty Mutual.

The coverage is excellent and the prices are more than reasonable. I feel I have great insurance coverage.

Mr. Michael Frye is very professional and handles all our insurance needs without issue. He is wonderful to work with. He is very responsive to all our needs and timely responds to any and all questions. He explains coverages in a very clear and concise manner.

I plan to stay with Liberty Mutual for all future insurance needs.

Please let me know if you need additional information.

Best regards, Randy

Thank you for the 5 stars, Kambryn Hendren!

linda miller, we are so glad that you enjoyed your experience. Thank you for your business!

Mike knows his stuff! From taking care of my cars to taking care of my house! Thanks!

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Michael Frye

Comparion Insurance Agent | Albuquerque, NM

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4041 Jefferson Plaza NE
Ste 150
Albuquerque, NM 87109
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