Comparion Insurance Agency

Rochester, NY
"Expert insurance advice from a member of your local community"
Local office in Rochester, NY

Our office

135 Corporate Woods
Ste 100
Rochester, NY, 14623
Get directions
Hours
Monday:
8:30am - 5:00pm
Tuesday:
8:30am - 5:00pm
Wednesday:
8:30am - 5:00pm
Thursday:
8:30am - 5:00pm
Friday:
8:30am - 5:00pm
Saturday:
By appointment only
Sunday:
By appointment only

About our office

At the Comparion office in Rochester, trained local agents can help you find the coverage you need, and the discounts you deserve. Our Rochester office is located in the building next to the Marriott Courtyard.

For more than 15 years our office has proudly served the communities of Rochester, Brighton, Chili and Henrietta.

Causes close to our hearts

Our representatives participate in a number of community activities including:

  • Volunteering at the Flower City Habitat for Humanity by clearing property for a new home.

  • Volunteering at the Al Sigl Sports Classic.

  • Volunteering at Open Door Mission to sort through clothing donations.

Talk to a Comparion Agent Today

Contact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Quote with an agent

We're ready to offer personalized advice and quotes on auto, home, life, pet, and more.
Start your quote

Our insurance partners

Did you know Comparion agents offer insurance from Liberty Mutual and many other companies? Agents can quote trusted insurance partners with products that cover your family, income and assets like a home, car, boat or jewelry. Our mission is to help you find the right insurance coverage at affordable rates.

Our key partners are listed below. We also offer dozens of other national and regional insurance companies depending on where you live.

  • Safeco Insurance
  • American Modern Insurance
  • Homesite Insurance
  • Nationwide Insurance
  • National General Insurance
  • Protective Insurance
  • Progressive Insurance
  • rli
  • Travelers Insurance

Meet our agents

Our agents are licensed in:

  • Florida
  • New York
  • Texas
  • Virginia
A home ready to be insured

About Comparion Insurance Agency in Rochester, NY

Local sales agents serving customers in Rochester, NY. We're launching Comparion Insurance Agency: A Liberty Mutual Company to help consumers and small businesses get the expert advice they need to find the right insurance policy. Comparion agents will help you find personalized coverage to fit your budget - offering options from Liberty Mutual and many other national and regional insurance companies.
Learn more about us
Google Reviews
3.83 / 5
3.83 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Empty
(102 Reviews)
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
Liberty Mutual Owned. Liberty Mutual will screw you over and over. They are helpful if you can get ahold of a person, but the corporation is designed to screw over it's customers. They are no help. NY requires a photo inspection, but none are within 50 miles that are open. You have a small window of time to figure out something. They are the worst insurance company I have had in 40 years. I will be dropping them next week. The dealerships say they are the worst company to deal with. They screwed up m y ID cards over 6 times and it took several days to get it figured out. Beware.
Response from Comparion Insurance
January 5, 2023
I understand your frustration. We pride ourselves in providing the best experience and service to our customers. I was able to research your policy and it was actually not sold through this local sales office. If you'd like to review your policy, please call at 844-349-8391.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Myself and my clients have worked with Brent Seewald and Pete Harris for years. They have always been there when needed and are extremely knowledgeable and responsive. A must call when shopping insurance or if you have questions about a claim. I cannot recommend more!
Response from Comparion Insurance
January 3, 2023
Hi Phil, thank you for taking the time to leave our local sales agents such a great compliment.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
I have had nothing but positive experiences working with Mrs. Parks thus far! She has been an absolute professional and held herself in a way I haven’t seen from folks in the field in forever. I am so excited to make my switch with the whole family in the near future!
Response from Comparion Insurance
December 29, 2022
Hi Joshua, thanks for your kind words!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Excellent service by Peter Harris! Peter has been my trusted auto and home insurance agent for 5 years now. Peter is always attentive, quick to respond, and is happy to help out in any way. I always know I will get the correct answers to any of my concerns. Always a pleasure talking with Peter when I need to reach out. Thank you for the great service!
Response from Comparion Insurance
December 28, 2022
Thank you for taking the time to write this amazing review. We appreciate the feedback!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Got good quotes. Awesome customer service and speedy
Response from Comparion Insurance
December 28, 2022
Thanks for the 5 stars Chrystal!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Peter Harris is amazing. He's personable, thoughtful, and always available when I need him. I recommend him to any/everyone who is looking for the best agent !
Response from Comparion Insurance
December 28, 2022
We appreciate the 5 stars Deann! Thank you!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Jessica is amazing they always take care of us! Excellent customer service highly recommended!!!!
Response from Comparion Insurance
December 21, 2022
Thank you, Becca!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
The customer service I got with Jessica was by far the best ever. She made it easy and really explained my best options . She is what the definition of customer service should be . I am recommending this place because of her!
Response from Comparion Insurance
December 21, 2022
Thank you for taking the time to leave us such a great compliment, Angela. We appreciate you recommending our services in your comments and we're happy to hear that you had a wonderful customer experience.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Comparion Insurance is THE place to go for literally any kind of insurance you need. From your traditional auto, home and life to more specific-but in my view necessary-pet, jewelry, retirement or other “umbrella” insurance. Ask for Mike, he can compare Liberty Mutual, Progressive, Travelers or any Insurance to find you the BEST deal for ANY kind of insurance you and your family need to live a more stress free life.
Response from Comparion Insurance
December 21, 2022
Thank you for your positive review, Zachary! This kind of feedback motivates us to continue exceeding quality standards.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
December 15, 2022
Thank you for the 5 stars, Jessica!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
I love Comparion, they have the best service in town
Response from Comparion Insurance
December 14, 2022
Thank you, Tim!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Elana is amazing. She has a real passion for the job as it shows through her work! Would highly recommend going to her if you are in the market for insurance.
Response from Comparion Insurance
December 14, 2022
Thank you very much for the great review! We are glad she was able to help you with your insurance policies.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Brent Seewald has helped us immensely to wade through the sometimes confusing world of insurance products. He carefully looked over our financial needs, informed us how taxes were going to affect our decisions, and set us up with a pair of single pay whole life policies that are perfect for our financial situation.
Response from Comparion Insurance
December 14, 2022
I’m so grateful for your kind words, Bradley. Thanks for sharing your review with us and the community.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Brent Seewald knew our financial needs and was well versed on how taxes would effect us. He was able to set us up with a couple of whole life policies that have been working well for us . Thanks
Response from Comparion Insurance
December 13, 2022
Hi Barbara, thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Brent Seewald is the best and knows is stuff!!!!
Response from Comparion Insurance
December 13, 2022
Hi Heath, thanks for your kind words!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Brent Seewald is my agent he is very knowledgeable and professional. I recommend anyone to use Liberty mutual.
Response from Comparion Insurance
December 13, 2022
Hi Molly, thanks for your kind words!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Our agent, Brent Seewald, helped us secure insurance for our home, auto and small recreational vehicle. Liberty Mutual provided the best price and allows easy management of our policies online. If there is ever a need to call, our questions are quickly answered. We have been extremely happy with our coverage.
Response from Comparion Insurance
December 13, 2022
Hi Michele & David, thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Excellent service and rates at Liberty Mutual. Brent Seewald is great!
Response from Comparion Insurance
December 13, 2022
Hi Betsy, thanks for your kind words!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Comparion Insurance is amazing! My agent found a way to give me significant savings! Mrs.Parks is the best in my book! Highly recommend this agency.
Response from Comparion Insurance
December 13, 2022
Hey Tami! Thanks very much for this great review and we are glad we could help you out with your insurance needs. Please keep us in mind if you know anyone else that may be looking for insurance, we are here to help!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
I have enjoyed working with the Comparion team for a long time. I am always pleased how quickly I hear back whenever I need something. I would recommend working with them.
Response from Comparion Insurance
December 13, 2022
Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and we're happy to hear that you had a wonderful customer experience.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Everyone is the office was very friendly and helpful.
Response from Comparion Insurance
December 13, 2022
Your review means a lot to us and lets us know we are on the right track! If you have friends who need insurance, please send them to this outstanding team!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
December 13, 2022
Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
This site is great for all insurance needs
Response from Comparion Insurance
December 13, 2022
Hey Richard, we are glad the Comparion Insurance site is working well, and your local office is a good resource for your insurance needs. Please reach out to any of our local agents if there is anything we can do for you.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
This place is amazing! I would definitely recommend Comparion!
Response from Comparion Insurance
December 13, 2022
Aprille, we are glad you are happy with Comparion! If you have friends who need insurance, please send them to this outstanding team!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
December 13, 2022
Thank you for the 5 stars, Vincent!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
I appreciate the help that I received from Mike Barry really good guy helped me fix my small issue with no prob
Response from Comparion Insurance
December 13, 2022
Hey Elzra, thanks very much for the kind review. Mike is one of our best and we are glad he was able to help you with your insurance needs!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
The best customer service !
Response from Comparion Insurance
December 13, 2022
Hi B Macswan, thank you for taking the time to leave our local sales agents such a great compliment.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Peter Harris has been my insurance agent for years. He has always been wonderful and gone above and beyond. Never was this more true then after I got in a bad accident with my son in June out of town. It was a traumatic experience and I really felt like he made the process so much easier and less daunting. I just bought a new car this week and even though it was Thanksgiving weekend, he made sure I had everything I needed by Monday morning. I can’t say enough nice things about working with Peter at Comparion.
Response from Comparion Insurance
December 2, 2022
Thank you for taking the time to leave us such a great compliment, Lori-Anne! We appreciate you recommending our services in your comments and we're happy to hear that you had a wonderful customer experience.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Incredible customer service and the nest rates! We switched everything over and added on life insurance. Thank you Elana you're the best!
Response from Comparion Insurance
December 2, 2022
Hey Michelle! Thank you so much for the review. We are so happy we could help you with your life and other insurance policies.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
December 1, 2022
Thank you for the 5 stars, Jose!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
December 1, 2022
Thank you for the 5 stars, Rosanna!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
We have had a great experience with our agent. Brent Seewald has always gone above and beyond for us answering our questions about our policies as well as shopping around for the best rates for us.
Response from Comparion Insurance
December 1, 2022
Hi Jennifer, thanks for your kind words!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
I have insurance with this company and it was great
Response from Comparion Insurance
December 1, 2022
Thank you, Nicholas!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
I can’t say better things about this place!!! I went in looking for insurance and they were able to shop it around and find the best price for me. They were also able to take pictures of my car the same day.. most places I went to I would have had to schedule pictures and they were booking out at least a week!!!! Loved this place!
Response from Comparion Insurance
December 1, 2022
Hi Min, thank you for taking the time to leave our local sales agents such a great compliment!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Very Friendly and Knowledgeable.
Response from Comparion Insurance
December 1, 2022
Thank you, Diane!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Elana helper me above and beyond what I could imagine. She even bundled my insurance and saved me more yearly with home and auto
Response from Comparion Insurance
December 1, 2022
Hi Chris, thanks for your kind words!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Kyle help me understand what coverage to get and best of all he saved me money
Response from Comparion Insurance
December 1, 2022
Hi Thomas, thank you for taking the time to leave us a review!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Best rates I’ve found
Response from Comparion Insurance
December 1, 2022
Hey Travis! I am glad we were able to help you out. Thanks very much for the review
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
December 1, 2022
Thanks for the review Nate!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Such a great group of agents! I would recommend everyone use them!
Response from Comparion Insurance
December 1, 2022
Thank you very much for the kind words Jackie!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
November 30, 2022
Hi Elana, thank you for the 5 stars!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
November 15, 2022
Thank you, Brad!
2 out of 5
2 out of 5 starsStar FilledStar FilledStar EmptyStar EmptyStar Empty
Response from Comparion Insurance
August 22, 2022
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
July 19, 2022
Hi Sabrina Harling, Thank you for taking the time to leave us a review!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
July 12, 2022
Hi Kelsey Maddox, the local sales agents in this office thank you for your positive review!
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
4 different calls today and more than 1 hour on waiting just to get one answer. I can’t imagine the day I start a claim.
Response from Comparion Insurance
July 6, 2022
We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied.
3 out of 5
3 out of 5 starsStar FilledStar FilledStar FilledStar EmptyStar Empty
Person who came to the reception window was very pleasant and helpful. No longer able to really have face to face with agent and they do not except payments at this office.
Response from Comparion Insurance
June 23, 2022
Hi Fran Dunbar, thank you for taking the time to leave us a review.
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
Absolutely horrid company. One of their drivers smashed into me. I was told I could pick a shop to fix my vehicle. It’s been 3 weeks & my vehicle has STILL not been towed to the shop I chose. It’s been sitting for weeks at the original tow place. I have no vehicle to get around in & a two year old. I called my collision shop & was told it hasn’t been towed to them because liberty mutual hasn’t paid the storage & tow fee in order to release it. As a result my shop had to pay in order to get it towed to them. WHAT!? If you have liberty mutual & have to file a claim, im praying for you. They will drag out the process as long as they possibly can. 3 weeks since I filed my claim with zero progress. I was told an adjuster would reach out to me in 1-2 business days. I haven’t spoke to an adjuster once. I’m forced to deal with the claims department where I’m literally told “I need to wait” or told they will leave a call back number for my adjuster to reach out. Only for them to NEVER call. HIGHLY unprofessional. Run far far away if you have a choice.
Response from Comparion Insurance
May 16, 2022
I’m sorry you had a bad experience with Liberty Mutual’s claims department. Here at Liberty Mutual, we want to make sure we are connecting you with the appropriate teams to best address your concerns and needs. This is a local sales office. If you’d like to speak with a claims specialist, please call 800-225-2467.
4 out of 5
4 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Empty
Their auto and homeowner rates were substantiality less than my previous provider.
Response from Comparion Insurance
April 4, 2022
Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
Horrible company !!! Run away . Customer service is the worst I've ever had to deal with. Left on hold for hours the just hung up on. Multiple times.
Response from Comparion Insurance
March 28, 2022
We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies.
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
They low balled me on a insurance claim. Where not very diligent on getting to my case or following up. I don't recommend. I just know if I have any issues the bill will be completely mine to cover. Don't waist your time if you want a good insurance company.
Response from Comparion Insurance
March 18, 2022
I’m sorry you had a bad experience with Liberty Mutual’s claims department. Here at Liberty Mutual, we want to make sure we are connecting you with the appropriate teams to best address your concerns and needs. This is a local sales office. If you’d like to speak with a claims specialist, please call 800-225-2467.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
March 4, 2022
Thank you for the 5 stars, Jorge!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
The agent took time to go over my current policy with me, we made comparisons on how he could add value to my policy by switching to Liberty. He stay in touch with me throughout a few days and also recommended additional services.
Response from Comparion Insurance
March 3, 2022
Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
Not great
Response from Comparion Insurance
February 15, 2022
We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied.
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
Their rates are absurd.
Response from Comparion Insurance
February 14, 2022
We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied.
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
Very unprofessional on phone for thirty minutes talking about absolutely nothing and still didn’t answer the question over priced and very very very rude
Response from Comparion Insurance
January 10, 2022
We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Marianna is amazing she helped my grandma get new insurance without any isssues and I loved how she’s was very patient understanding very good at her job thank you again for the help
Response from Comparion Insurance
October 19, 2021
Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
I called to cancel my ATV insurance and they said the policy automatically cancels if I don’t pay my bill. A month later I get an email saying they automatically extended my policy and I owe them $11 or they will send it to collections.
Response from Comparion Insurance
January 10, 2022
Thank you for your review. We’re sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
Robbery! And they are full of it! Bottom line!
Response from Comparion Insurance
September 29, 2021
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time.
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
Liberty mutual has been nothing but a headache they take there time with things ignore clients and so much more. The lady that responds to claim call is every rude and unprofessional told me she works whenever she wants' she told me she sent me an email which I been waiting for 4 days for and still have yet to receive. There driver smashed my car no license now Im stuck with no car and missing work due to there fault they keep giving me run arounds claims lady told me what do I pay insurance for call and file your own claim I suggest staying every far from Liberty mutual THEY WILL MAKE YOUR LIFE HELL ' P.S Please get rid of claims lady she is making your business unprofessional thank you .
Response from Comparion Insurance
September 27, 2021
Thank you for taking the time to leave us feedback. While I understand you are disappointed with Liberty Mutual’s service, this is a local sales office and may not be the best to address your specific concerns. If you’d like additional help with service, please call the Service Team at 844-266-4213.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Love my insurance!!!
Response from Comparion Insurance
August 23, 2021
Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.
3 out of 5
3 out of 5 starsStar FilledStar FilledStar FilledStar EmptyStar Empty
Response from Comparion Insurance
August 23, 2021
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time.
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
Terrible insurance company tow never showed an i paid for my own an still waiting on refund dont use there insurance,poor customer service switching companys
Response from Comparion Insurance
August 23, 2021
I’m sorry you had a bad experience with Liberty Mutual’s claims department. Here at Liberty Mutual, we want to make sure we are connecting you with the appropriate teams to best address your concerns and needs. This is a local sales office. If you’d like to speak with a claims specialist, please call 800-225-2467.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
July 26, 2021
Thank you, Brian Ames!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
July 20, 2021
Thank you, Judy Patterson!
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
The premium skyrocketed for no reason.
3 out of 5
3 out of 5 starsStar FilledStar FilledStar FilledStar EmptyStar Empty
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
Customer Service is horrible
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
I've tried contacting my agent, Matt Witt, and I get nothing but the runaround. You can not contact them on the weekends, or evenings, so if you need help when getting pulled over after hours, forget it. They reported me as having a lapsed insurance (which I did not) so my car got impounded and towed - for their incompetence. Run from this place, liberty mutual is rubbish. Whenever you need help, count on their mascot, an ostrich, with their head in the sand.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Used them for years. Auto and home.
Response from Comparion Insurance
July 29, 2021
Thank you for the 5 stars, janet Ennis!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
July 29, 2021
Thank you for the 5 stars, Brenda Parker-Boyd!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Affordable and the staff is friendly.
Response from Comparion Insurance
July 29, 2021
Thank you for the 5 stars, nene Higgins!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Taylor G. has been absolutely amazing. He is kind, professional, has a sense of humor, and let's me call with random questions without sounding annoyed with me (I'd be annoyed with me). He did my quote on his day off with no hesitation. He took the time to explain everything to me and let me know what exactly I was purchasing. Above all, he got me a policy for way cheaper than I was quoted by other companies. Thank you Taylor G. for being an absolute delight to work with.
Response from Comparion Insurance
July 29, 2021
Thank you for the 5 stars, Jamie Reichel!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
July 29, 2021
Thank you for the 5 stars, Mindy Simons!
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
Expensive
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
July 29, 2021
Thank you for the 5 stars, Robert Young Wellness Coach!
4 out of 5
4 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Empty
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
No one called me back all week. Called Liberty Mutualon Monday I was told someone would call me back that day still haven't heard from Liberty Mutual insurance and it is now Saturday.
4 out of 5
4 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Empty
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
4 out of 5
4 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Empty
Their reps are so sweet and kind.But their rates are astronomical.Wanted me to pay $700 and something for liability only on a 2008 Chevy Cobalt a car that is 12 yrs old.Now don't get me wrong.My eldest daughter did tell me they are a good insurance company but I guess NOT for me with those prices.Others might get cheaper quotes.And NO accidents or DUI's or DWI's good clean driving history I have.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
4 out of 5
4 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Empty
2 out of 5
2 out of 5 starsStar FilledStar FilledStar EmptyStar EmptyStar Empty
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
3 out of 5
3 out of 5 starsStar FilledStar FilledStar FilledStar EmptyStar Empty
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Great customer service 👍
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Took all the time I needed and explained everything I had questions about.
4 out of 5
4 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Empty
4 out of 5
4 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Empty
Good customer service
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
Worst place I've ever dealt with!! Total ineptitude from everyone at this agency!!!! Switched from carrier because there was an offer through work for "discount group coverage" I wish I would have check them out before switching. They farmed me out to Travelers and I was quoted a price for coverage which I agreed to and made my first payment. Received my 1st monthly bill then two days later received a rate increase from Travelers! Made many calls and everyone was pointing fingers at the other company and everyone told me they can't help me. Left messages for my agent for days on end before finally receiving a call back. Every time I called the office and spoke with someone other than my rep they said "I see we've provided you with a quote would you like to accept?" This was after I already had policies!!!! Don't want to bore you with all the other details of additional incredible BS... Save yourself A LOT of aggravation and DON'T GO THERE!! If I could rate a negative 5 stars I would but the system unfortunately makes me rate them a 1 :(
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Great insurance company that really knows how to take care of you.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
Just stay away.
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
I called and asked for commercial property insurance quote. Some guy took all my information, then told me he was just the residential person and needed to transfer me to commercial department. I was on hold at commercial dept. for 34 minutes, past 5pm, when the message changed saying they were closed. I wonder if I'll start getting junk emails now too.
3 out of 5
3 out of 5 starsStar FilledStar FilledStar FilledStar EmptyStar Empty
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
Run away from these awful people as fast as you can. Terrible customer service from Michele Marciano, terrible policies, completely inept insurers.
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
They sucks, don't even waste ur time to call them
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
Liberty Mutual is not like they use to be, now they work like a third world country. I'm still with Liberty, if they don't go back, I have to look an other insurance.
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
I had renter's insurance with Liberty Mutual, through GEICO, and they never responded to my message (which I sent after logging into their web system) to change my effective date (since we would be moving later in the year). I sent it at least twice. This made me believe they would provide very shoddy service when I actually needed to file a claim, which thankfully I did not have to do! Then they kept billing me to pay for the remainder coverage after they automatically renewed, so I had to pay. GEICO said to backdate and not pay this partial premium amount, I would have to present proof of coverage when I am NOT required to even carry renter's insurance! This seems maybe even illegal, or legally stupid. GEICO never cancelled the remaining balance and was not able to change the effective date, so I just paid the balance to get this settled and not worry about getting sent to a collection agency which they had threatened to do. Arghh...
Write a Review
Comparion Reviews
4.75 / 5
4.75 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
(4 Reviews)
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Great place for insurance!
Response from Comparion Insurance
December 28, 2022
We are glad to hear you had a good experience!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Marianna is outstanding! She is always there for me when I have questions, concerns or general inquiries at any point throughout the day!! I always recommend her to anyone I can!
Response from Comparion Insurance
December 28, 2022
Thank you for the 5 stars Kristen and for the amazing review!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
We have had excellent, prompt service with Comparion/Liberty Mutual! We highly recommend this agency! Our agent, Marianna Muscatella, is outstanding and has always provided us with excellent service!
Response from Comparion Insurance
December 19, 2022
We are very glad to hear we were able to provide you with the service you are looking for! If you have friends who need insurance, please send them to this outstanding team!
4 out of 5
4 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Empty
We have been Liberty Mutual customers for many years now and have never once had a problem. We get car and home insurance here for a great price. When comparing other insurance agents with Liberty I have always been told that their prices cannot be beat. They offer many discounts as well. They have always been polite and helpful. They are located on Route 104 in Greece, NY. Parking is limited, but adequate for this business.
Write a Review
©2023 Comparion Insurance Agency, A Liberty Mutual Company - 175 Berkeley Street, Boston, MA 02116. The materials herein are for informational purposes only. All statements made are subject to provisions, exclusions, conditions, and limitations of the applicable insurance policy. Coverages and features not available in all states. Eligibility is subject to meeting applicable underwriting criteria. Learn more about our privacy policy at libertymutual.com/privacy.
Comparion is an Equal Opportunity Employer and an Equal Housing Insurer.