North Carolina

North Charlotte, NC

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Southeast Region Virtual Agents

Hi Somalia, thanks for leaving such a positive review!

Joy is very helpful and a delight to speak to.

Thank you, John. This review made our day!

Joy is friendly, accessible and provides excellent customer service! Thank you!

Julie, we are so glad that you enjoyed your experience. Thank you for your business!

We were in a bind with our homeowners insurance and Joy was so helpful! Helped me to understand so many things I never knew even after over a decade of homeownership!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Reginald!

Joy is an awesome insurance agent. She always finds me the best coverage at the best market prices.

Thank you so much for taking the time to leave us this amazing review. I look forward to helping you again in the future.

Joy is amazing. Buying insurance has never been so easy for me- she is patient, detailed and trustworthy. I will never work with anyone else.

Hi Ali, thanks for leaving such a positive review! I loved being of service to you and hope I can assist you again soon.

Joy was very helpful l don’t know what I would do without her help. She found me the best rated and made sure all of my information was in order. Highly recommended if you ever need insurance 10 out of 10.

Kuldeep, thank you for your review. We appreciate your business!

I’m so grateful for your kind words, Emily. Thanks for sharing your review with us and the community. Please don't hesitate to contact me next time you want help with insurance.

I am new to NC and Joy made my life so much easier. She went above and beyond to help me with the most savings possible. She is very kind and ALWAYS calls back immediately. I knew nothing about what I was doing getting renters and car insurance and she explained everything to me in a way I could actually understand. She is very trustworthy.

Thank you so much for taking the time to leave us this amazing review. If you have additional needs or questions, please reach out!

I've been working with Joy for almost a year and I'm so glad she reached out to me. She is always honest and finds me the best car insurance rates.!

I’m so glad you had a good experience. Please don't hesitate to contact me next time you want help with insurance.

Joy is amazing. I own a business and to add or remove vehicles is one less stressful thing I have to worry about.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Bryn!

Joy Dillon!! What a joyous name to say! She is tender-hearted and kind and has a love for others that is unmatched! She is hardworking, strong, determined, and confident, and meets any challenge that comes her way head on with a little bit of sass. I know I may sound a little biased considering she is my aunt, but anyone who knows her can attest that she is all of these things and so much more!!

Thank you so much, Vera! I loved being of service to you and hope I can assist you again soon.

I’m so grateful for your kind words. Thanks for sharing your review with us and the community. If you have additional needs or questions, please reach out!

Excellent Customer Service. Very Patient. Down to Earth With A Wonderful Personality. Knowledgeable & Professional Which Is Hard To Come By So I Have Already Told My Mom & Family To Save Them From The Stress Also (:

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words!

When I first met Joy I told her I am very big on customer service that's what I'm looking for and that's what I have received all these years, my expectations have been meet.

Hi Ajay, thanks for leaving such a positive review!

Thank you, Monica. This review made our day! If you have additional needs or questions, please reach out!

Joy is very helpful and friendly, she gets you the best rates and responds back very quickly I would definitely recommend her. Get all your insurance needs through Joy.. Thank you Joy and we appreciate it

Hi, Daniel! Thank you so much for taking the time to leave us this amazing review. If you have additional needs or questions, please reach out!

Joy has been my agent for going on two years and has been super polite and helpful every time I have needed anything.  She is always very thorough and makes sure I am getting exactly the coverage I need without paying for anything I don’t.  Thank you joy !

Thank you, Dwight. This review made my day! When my customers are happy, I am too. I look forward to helping you again in the future.

I've know Joy for years. She's fast, friendly and truly wants to make a positive experience for the people she works with. I trust her with the things that are important and valuable to me.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Michelle!

Joy was absolutely amazing she really took a lot of stress off of us while buying our house and trying to find a good rate for all our insurance, she was very patient with us and on top of that anytime I need anything she is just a text away!!!

Hi Katie, I appreciate the fantastic review! I look forward to helping you again in the future.

Joy is the best! She is not only super friendly, caring, and kind, she is an expert at what she does, getting you the best services tailored to fit your needs, and always calls back right away. So happy! Would give her 6 stars if we could.

Hi Ricky, thanks for leaving such a positive review!

Hi James, I appreciate the fantastic review! I look forward to helping you again in the future.

Joy is amazing to work and talk with.  She truly has the right name and it shows!  ITS A JOY WORKING WITH JOY!

Alex, thank you for your review. We appreciate your business! When my customers are happy, I am too.

Awesome customer service, Joy was very helpful and knowledgeable in providing me the best assistance in making a customized switch for both my vehicles.

I appreciate the fantastic review! I look forward to helping you again in the future.

Joy has been such a pleasure to work with over the past several years. She is always so friendly and willing to help.  Very thankful I found her.

Hi Douglas, I appreciate the fantastic review! If you have friends who need insurance, please send them my way.

she is always there, and I mean always!! Joy educates me about insurance which helps me make wise choices. I recommend Joy if you are looking for insurance guidance. thanks Joy!

I’m so grateful for your kind words, Garry. Thanks for sharing your review with us and the community. When my customers are happy, I am too.

Joy assisted me with finding a new auto insurance policy with full coverage for me, my wife, and our 19 year son that provided all we needed at a substantial savings to what we were paying previously.  She also set up a jewelry policy for us as well.  Her customer service is second to none.  Her attention to detail and her dedication to our best interest is what makes her so outstanding.  She has been a burden lifter to me and my household.

Garry Patterson

Hi Jacqueline, that's great to hear! It was a pleasure working with you. I'm glad I could help you find the right insurance at the right price.

Joy is absolutely amazing!! I was searching for better auto insurance rates and in less than a day Joy had comparisons and I was set up with a new carrier and a much better rate 😁! Thank you Joy, I appreciate you!

Hi Heather, that's great to hear! I loved being of service to you and hope I can assist you again soon.

Joy was absolutely amazing helping us find the best option of insurance for us.

I’m so grateful for your kind words, Erin. Thanks for sharing your review with us and the community. When my customers are happy, I am too.

Joy is absolutely terrific: Highly responsive, completely unflappable in any crazy situation, and a delightful person. She’s very proactive about finding the best coverage and price for my individual needs, and she’s always a pleasure to work with. I appreciate her so much and highly recommend her!

Sam, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Super helpful and made it as easy as it can be. She was very responsive and walked me through everything to make sure I understood. Will work with her again!

Hi Andrea, thanks for leaving such a positive review!

Jason, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Absolutely amazing service! My car insurance rates keep going up-and-up and Joy helped me change companies to lower it at least $20 a month. Joy also helped relieve a lot of stress and fill in knowledge gaps within the messy insurance world.

Hi Anthony, that's great to hear! I loved being of service to you and hope I can assist you again soon.

Joy was super helpful in changing my insurance company. She was honest about service an price comparisons and was responsive to all my questions.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Matthew!

Joy was such a delight to work with, feels like you are talking with a friend when speaking with her. She is very knowledgeable and diligent, giving you the best customer service experience. I highly recommend that you give her a call!

Kristine, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Joy made this process easy and effortless! If I had known it would have been this quick and easy, I would of done it a long time ago!!

Hi Awantika, thanks for leaving such a positive review! If you have friends who need insurance, please send them my way.

Joy is an absolute joy to work with!! She is responsive, quick and will get  you the best rate in the market! I have been working with her for about two years now and only have good things to say. I would recommend anyone to contact her for their insurance needs, you will not regret it.

Kevin, we are so glad that you enjoyed your experience. Thank you for your business!

Joy was wonderful and did a great job with our policy. Joy is Awesome!

Hi Stephanie, I appreciate the fantastic review! If you have friends who need insurance, please send them my way.

Joy was such a pleasure to work with! Not only is she a delightful people person, but she is so savvy about every insurance agency's policies. She was able to save me several hundred dollars on my policies! I love Joy - so happy she is my agent! Highly recommend.

Hi Lynn, thanks for leaving such a positive review! I look forward to helping you again in the future.

Joy is a pleasant person to speak with and she is certainly knowledgeable. She was able to make a few suggestions to get us the right amount of coverage for our home.

I’m so grateful for your kind words, Lauren. Thanks for sharing your review with us and the community. I look forward to helping you again in the future.

Great customer service! Joy has been honest from day one, she wasn’t trying to make a dollar to make a dollar, she truly cares about getting the best deal for your family! She followed up every 6 months to see if we had questions or if she thought she could help us!

I would recommend her to anymore! Joy takes her time and is very thorough, makes sure she gives all the details that someone needs to feel comfortable! :)

It’s a new year, time to shop around for your car, house , etc! Give her a call ASAP!

Hi Sarah, thanks for leaving such a positive review! If you have friends who need insurance, please send them my way.

Joy was prompt, informative, and kind! She found me exactly what I needed and further educated me on various insurance types. I highly recommend her and will continue utilizing her services for my insurance needs!

Hi Nichole, I appreciate the fantastic review! I look forward to helping you again in the future.

I found Joy Dillion in a moment of pure frustration w/ my previous auto insurance provider and in need of a quick-fix.

This woman not only went to work on the issue, finding a resolution and a new rate  that put a little money back in my pocket; Joy restored my calm and faith in great human service. A pro to the nth degree and as her name suggests, Joy was a joy to do business with. She really should be a standard setter for quality customer service .

Hi, Melissa! Thank you so much for taking the time to leave us this amazing review. I look forward to helping you again in the future.

Joy Dillon was wonderful. I am relocating from Michigan to North Carolina. Relocating and moving is difficult and stressful, Joy was understanding and expertly guided me while choosing my new policies. Even gave me some recommendations on spots to visit as I get to know my new town. Highly recommend! 

Hi Shantanu, thanks for leaving such a positive review!

I recently worked with Joy on Bundle insurance. She was very helpful and detailed when explaining the specifics. I would highly recommend her to everybody.

Hi Kendall, that's great to hear! I’m so glad you had a good experience. I look forward to helping you again in the future.

Joy was absolutely amazing to work with!! She was extremely responsive and had everything arranged for us so quickly after unexpectedly moving up our closing date. She also got us an amazing rate. Would highly recommend.

Hi Christine, that's great to hear! Please don't hesitate to contact me next time you want help with insurance.

Joy is a pleasure to speak to and work with. I recommend her for any of your insurance needs! Very trustworthy & diligent

Thanks for sharing your review with us and the community. I loved being of service to you and hope I can assist you again soon.

Joy has been amazing to work with by being responsive and flexible to look at alternatives with me. We switched all of our insurance plans to new policies and within a month of getting them all in place, I told her we were moving. This will be a ton of new paperwork for her and her first response was excitement for me. Immediately, she asked, “what can I do to help” and “ let me know when your dates are so I can move everything.” Just amazing! Highly recommend her.

Thank you Caleb! Great to hear! I look forward to helping you again in the future.

Excellent agent
She was extremely patient with me in the 2 weeks of phone tag and email
We finally we got in touch an she has set me up with the best plan I believe i could get
I truly believe she has your best interest in mind an is here to help an assist in anyway she can
I'm am very thankful for her assistance and patience

Thanks for sharing your review with us and the community. Please don't hesitate to contact me next time you want help with insurance.

Joy was very helpful and speedy in signing me up for Auto Insurance even when I called just before 5pm!

This review made our day! I loved being of service to you and hope I can assist you again soon.

Look no further for help with insurance.  Joy came to me as a referral from my Real Estate Agent, Connie Ward of BHG Paragon Realty (check her out for buying/selling Real Estate needs too).  Joy is a pleasure to work with with the sunniest disposition.  She goes the extra mile to not only provide coverage but ensures she is getting her clients the best competitive rates around.  Joy pays extra attention to detail in reviewing policies combing over the information as well as getting to know her clients in order to help them secure the best coverages.  As a first time home buyer, I was pleased with her thorough process, candor and excellent customer service.

b Jacob Bales, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Joy is incredibly helpful, kind and knowledgeable. I have had quite a few conversations with insurance agents over the years and this was by far the most pleasant experience.

I’m so grateful for your kind words, LES 19. Thanks for sharing your review with us and the community.

Excellent Service, I recommend Joy Dillon for her fast Service on getting me the Auto Coverage I needed.Very courteous!!!!

Thanks for sharing your review with us and the community.

Absolutely the most painless auto quote ever!! Very knowledgeable and extremely helpful!! Not only saved me money but hours of my time researching!! Thank you so much Joy Dillon, you are greatly appreciated!!

Lindsay Gypin, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

I have really enjoy working with Joy. I recently moved to North Carolina, and she contacted me after I took out a renter’s insurance policy to help me with my auto insurance policy. She made sure I knew that I would need an auto insurance policy to get a NC drivers license. Several months after I moved, I was finally ready to get a policy for a moped. Even though Liberty Mutual does not have moped policies for folks who don’t have an auto policy, she helped me find a great rate with another company. Highly recommend her services!

Shay Weekly, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

I love working with Joy! I am a first time apartment renter and she went through detail to detail about Renter's Insurance and helped me find the lowest cost but still great coverage. She is extremely helpful with all services you might need through Liberty Mutual. She is sweet and caring. 10/10 recommend for anyone who needs Insurance for Car/Renter's/Life/ETC to talk to her for information and being your representative!

There are sales people and there’s Joy. She was super prompt, accommodating, and thorough. I don’t think I have had a better experience with insurance agents than Joy.

Hi, Dondre Paige! Thank you so much for taking the time to leave us this amazing review.

Very kind and  knowledgeable . I definitely can tell she likes what she does and wants/likes to help

Thank you, Tee King. This review made our day!

Leaving 5 stars, wish I could leave more. Joy was very helpful. Although it took me awhile to get my things in order, she always checked back in with me and reassured me. She got me a great price on my insurance . Thank you so much .

Joy is  very trustworthy and works hard to get you the best deal ! I’ve been working with her over a year and highly recommend her.

Hi, HemiBoii Juañ! Thank you so much for taking the time to leave us this amazing review.

Joy Dillon was very helpful. She helped me with all my questions and concerns, very professional/friendly. She explained everything about my the plan. Outstanding services.

Hi, Crafty Lady! Thank you so much for taking the time to leave us this amazing review.

I love having Joy as my insurance agent! She lives up to her name, and is an absolute joy to work with! The fact that she actually cares deeply about her customers and their needs comes through clear in every conversation. We've worked with her for everything from home and auto insurance to personal article insurance and life insurance, and we even moved from her previous company to Liberty Mutual just to keep her. Liberty Mutual better hold on to Joy, she definitely gives any company she works for a heart in this isolated but connected world of impersonal indifference.

Thank you, Timika Shafeek-Horton. This review made our day!

Joy has done a great job of making sure I’m not on auto pilot with my property insurance. She wants to make sure I have the right coverage at the right price. I appreciate that. She’s also very responsive.

Hi, Melissa Nobile! Thank you so much for taking the time to leave us this amazing review.

Joy was such a great agent to speak with! Super friendly, patient, and personable. She will give you the best options and not force anything on you. I love that I could decide and make the best decision on my own terms. Finally, she got me the best deal ever!! I think she was more excited that she saved me money than I was!!

I’m so grateful for your kind words, Roman Bediner. Thanks for sharing your review with us and the community.

Joy is an absolute ROCKSTAR!

We moved from NY to NC. Switching homeowners and multiple cars between states seemed like the biggest dread. Joy made the entire process absolutely seamless. She worked with attorneys, car dealers, brokers, and everyone else that needed to handle countless transactions. All paperwork electronic, response time lighting fast. Always a positive spirit. Access to Joy via email and phone, anytime! From everyone we had to work with, Joy is on another level of customer satisfaction.

Aside from customer service, rates are super reasonable and when dealing with insurance, it is not always clear what you are getting; having access to Joy to help answer questions and clarify the policies proved invaluable. I could not be happier with the service and only wish other service providers took a page from Joy’s book on how to handle customers. That is actually the key – we were not treated like another “customer policy number”, we were treated like people.

People do business with people! Rock on Joy!

Hi, Alisha Walker! Thank you so much for taking the time to leave us this amazing review.

She save me so much money an got me some good life insurance. Miss. Joy Dillon is the best of the best... God blessed her.......

Thank you, Frelyn Aguilar. This review made our day!

Hey if you ever call Liberty Mutual make sure you ask to speak with Joy Dillon, she’s an amazing person she will explain to you things clearly and find the best deal for you.  She will take her time speaking with you and is such a nice person, highly recommended her. Thanks Joy

Thank you, FRose Diagne. This review made our day!

Mrs. Dillon was very patient, nice, and extremely helpful. She called back and found multiple deals that were affordable and I really appreciated it.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Melissa Thiede!

I called the other day as I was shopping around for a new insurance provider for my mother, and I have to say I was so impressed by Joy's knowledge and cheerfulness it took the "ugh" factor out of insurance shopping! I have been missing "true" customer service for years. I am a customer service manager and she deserves more than 5 stars.  If I was geographically closer I would try to steal her away!

I’m so grateful for your kind words, LJ Gram. Thanks for sharing your review with us and the community.

Love working with Joy!  She listens & then makes relevant suggestions.  She really has a grasp of the whole picture & has a plan to get from here - to where I want to be!  Always a “Joy”!

Hi, Grant Izokovic! Thank you so much for taking the time to leave us this amazing review.

Joy is an absolute pleasure to work with! She is extremely professional, diligent and always there to answer questions. I HIGHLY recommend her to anyone!!

Hi, Christina Izokovic! Thank you so much for taking the time to leave us this amazing review.

Joy was amazing to work with!  She truly cares about her clients and was very attentive to detail.  I highly recommend her!

I’m so grateful for your kind words, Claire Anderson. Thanks for sharing your review with us and the community.

Joy is great to work with! She is so patient and does a great job of explaining different policies. She will not pressured you into any type of insurance but gives you different recommendations based upon what you are looking for.

Hi, Kaylyn Pick! Thank you so much for taking the time to leave us this amazing review.

I've always heard that when life gives you lemons, you should make lemonade. That is exactly what Joy does each and every day on the job. She helped us in a tough situation and saved us lots of money. Thank you Joy!

Thank you, Rachel Evenson. This review made our day!

Joy Dillon has been great to work with! My family recently moved to the area and Joy immediately reached out to help us with our insurance needs. We appreciate that she promptly responds to our emails and requests. Joy is an insurance agent you can count on!

Hi, Cate Yaeger! Thank you so much for taking the time to leave us this amazing review.

Joy is amazing and will take very good care of you.

I’m so grateful for your kind words, Wild baby Amir Juelz. Thanks for sharing your review with us and the community.

I came to Joy Thursday (15 minutes before she was to be done with work) and by Friday 10am she had a whole plan for me. She was patient, understanding, and super kind! I appreciated her giving me different options, being honest about my options and also going the extra mile to realize I’m a single mother that doesn’t necessarily want to spend and arm and a leg. Joy worked me through the whole process told me step by step I needed to do and even laughed and let me know never apologize for saying out loud to my five year old please wash your hands after using the restroom! She was amazing and anyone else who comes in contact with her will think the same!

Had a really great experience with joy! I recommend her to anyone shopping for home owners insurance!

Thank you, Alexandra Pick. This review made our day!

Joy Dillon is a true "Joy" to work with!  She is very personable and a seasoned veteran in the industry. Her desire to share knowledge and help others shines through from the moment you interact with her. Highly recommend working with Joy for any of your insurance needs.

I’m so grateful for your kind words, Christina Young. Thanks for sharing your review with us and the community.

Joy found a better rate for me on my auto insurance and also homeowners.  Has followed up with me and something I had not found in an agent in many years.  Definitely recommend her services!

Kriss m, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Great service, got a better quote and saved $. Highly recommended .I switched insurance agents and companies. Joy explained the process and made sure all was completed properly. She also detailed all aspects of the new policies and answered all my questions.

Hi, leah lemmens! Thank you so much for taking the time to leave us this amazing review.

Joy was just that a JOY to work with. She was so helpful, honest and friendly. I have had such stressful experiences with getting quotes for auto insurance. She was able to do the work for me. Not only did she cut my insurance bill in half- I got better coverage! WIN - WIN. I feel like I am safe to say that I am now protected on the road when before I was missing key coverage and spending more money for less. Joy is very responsive, professional and working to help you. That is hard to find when shopping insurance. I can only say I wish I would have had her contact and expertise sooner.  Thank you Joy!

I’m so grateful for your kind words, Maria Ezell. Thanks for sharing your review with us and the community.

Joy was a pleasure to work with and kept me updated during the entire process.

Hi, Kale Uphoff! Thank you so much for taking the time to leave us this amazing review.

Saved me more than $100/month on my car insurance!  Highly recommend!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Casi Camacho!

I have known and worked with Joy Dillon for quite some time, and she always puts her clients first. Not only is she a kind and compassionate person, she is honest,  professional and a master at her craft. She goes above an beyond for every client, finding appropriate coverage for all insurance needs, including fur babies, and her follow up and attention to detail is impeccable. Joy is, by far, my favorite insurance agent, and I give her my highest recommendation. Reach out to her today!

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Joy Dillon

Comparion Insurance Agent | Huntersville, NC

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9826 Gilead Road
Suite C-105
Huntersville, NC 28078
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