Comparion Insurance Agency

Westerville, OH
"Expert insurance advice from a member of your local community"
Local office in Westerville, OH

Our office

440 Polaris Pkwy
Ste 150
Westerville, OH 43082
Get directions
Hours
Monday:
8:30am - 5:00pm
Tuesday:
8:30am - 5:00pm
Wednesday:
8:30am - 5:00pm
Thursday:
8:30am - 5:00pm
Friday:
8:30am - 5:00pm
Saturday:
By appointment only
Sunday:
By appointment only

About our office

At the Comparion office in Columbus, trained local agents can help you find the coverage you need, and the discounts you deserve. Our Columbus office is located at the intersection of Polaris Parkway and Cleveland Avenue.

Since 2005 we have proudly served New Albany, Westerville, Minerva Park, Huber Ridge, Johnstown and Gahanna.

Causes close to our hearts

Our representatives participate in a number of community activities including:

  • Awarding numerous Firemark Awards over the last 25 years.

  • We are active participates in Be Fire Smart and Responsible Sports with two recent winners.

  • We partner with non-profit organizations to help raise funds to support their cause.

  • Upcoming events include Relay for Life and working with local school districts to educate on defensive driving and fire safety.

Talk to a Comparion Agent Today

Contact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Quote with an agent

We're ready to offer personalized advice and quotes on auto, home, life, pet, and more.
Start your quote

Our insurance partners

Did you know Comparion agents offer insurance from Liberty Mutual and many other companies? Agents can quote trusted insurance partners with products that cover your family, income and assets like a home, car, boat or jewelry. Our mission is to help you find the right insurance coverage at affordable rates.

Our key partners are listed below. We also offer dozens of other national and regional insurance companies depending on where you live.

  • Safeco Insurance
  • American Modern Insurance
  • Homesite Insurance
  • Nationwide Insurance
  • National General Insurance
  • Protective Insurance
  • Progressive Insurance
  • rli
  • Travelers Insurance

Meet our agents

Our agents are licensed in:

  • Delaware
  • Illinois
  • Indiana
  • Kentucky
  • Michigan
  • New Jersey
  • New York
  • North Carolina
  • Ohio
  • Pennsylvania
  • Texas
  • West Virginia
A home ready to be insured

About Comparion Insurance Agency in Westerville, OH

Local sales agents serving customers in Westerville, OH. We're launching Comparion Insurance Agency: A Liberty Mutual Company to help consumers and small businesses get the expert advice they need to find the right insurance policy. Comparion agents will help you find personalized coverage to fit your budget - offering options from Liberty Mutual and many other national and regional insurance companies.
Learn more about us
Google Reviews
4 / 5
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(124 Reviews)
5 out of 5
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Ed Stephens has quite literally changed my life and how I view insurance. You always have this view that they act nice when selling you insurance so they get you to sign over... But not Ed. Ed is there for any emergency you might have and is always willing to educate you on the insurance you actually need. He cut my rate literally in half, I have great coverage, and a great company. He's the definition of great customer service, and he's the guy I recommend to every single person that I meet who talks about insurance. When I hear someone complain about their insurance, I immediately give them Ed's number without hesitation.
Response from Comparion Insurance
March 27, 2023
Hi Garret, the local sales agent in this office thanks you for your positive review!
3 out of 5
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Response from Comparion Insurance
March 22, 2023
We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied.
1 out of 5
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Ehhh they could do better they kept transferring and transferring I got no where essentially.
5 out of 5
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Jenny McGhee has outstanding customer service! She is super helpful and friendly. Jenny will shop until she finds the best coverage for your family within your budget! Highly recommend!!
Response from Comparion Insurance
March 1, 2023
Hi Cynthia, thank you for taking the time to leave us a review.
5 out of 5
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The Westerville office of Comparion Insurance is a great place to purchase insurance from. I personally worked with Lauren and she was super helpful and professional. I would definitely recommend her to my friends and family.
Response from Comparion Insurance
March 1, 2023
Hi Kelly, thank you for taking the time to leave our local sales agent such a great compliment.
5 out of 5
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Lauren Daugherty assisted a client of mine with auto and home insurance. She was amazing to work with and was able to lower their premium!
Response from Comparion Insurance
March 1, 2023
Hi Stephanie, thank you for taking the time to leave our local sales agent such a great compliment.
1 out of 5
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Liberty mutual, to me is just a scam. I don't agree with the fact that they are real quick to increase payment for bad driver report but don't offer good driver report discounts. I am currently searching for better options.
Response from Comparion Insurance
February 27, 2023
Hi Maria! Thank you for your review. We’re sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. I checked and am unable to find your policy info. Please call me at 614-855-6193 Ext. 51731 so I can understand more about your concerns. Thanks again for your time!
5 out of 5
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As a central Ohio mortgage lender, I highly recommend Lauren Daugherty. Very professional and great rates!
Response from Comparion Insurance
March 1, 2023
Hi Mike, thank you for taking the time to leave our local sales agent such a great compliment.
5 out of 5
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I worked with Jenny McGhee. Jenny was very thorough and able to explain my life insurance policy in detail and in layman’s terms. She introduced the concept of layering my policies to makes sure I was covered at each life stage. I would definitely recommend her to anyone looking for auto, home or life insurance.
Response from Comparion Insurance
March 1, 2023
Hi The Mac Family, thank you for taking the time to leave our local sales agent such a great compliment.
5 out of 5
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Lauren was very helpful in getting me all of the information I needed. I recommend contacting her for your insurance needs.
Response from Comparion Insurance
March 1, 2023
Hi Jeff, thank you for taking the time to leave our local sales agent such a great compliment.
5 out of 5
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Excelente asesora muy competente en su servicio. 👍
Response from Comparion Insurance
March 1, 2023
Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.
5 out of 5
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I’ve worked with Jenny for years and it’s always been an easy process. I recently moved and bought a new car and she made the process of updating my car insurance and bundling my policy super easy. It’s also always really easy to get in contact with her with any concerns I may have. Would definitely recommend!
Response from Comparion Insurance
March 1, 2023
Hi Sabra, thank you for taking the time to leave our local sales agent such a great compliment.
5 out of 5
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Great service. Thanks Freddy!
Response from Comparion Insurance
March 1, 2023
Hi Liam, thanks for your kind words.
5 out of 5
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I had the pleasure to work with Lee Miranda. He did lots of research to get me great coverage at a very good price. He was Friendly and professional that made switching my car insurance effortless. I was not treated like a number but like a very important client. Thank you Lee Miranda I highly recommend to all.
Response from Comparion Insurance
March 1, 2023
Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and we're happy to hear that you had a wonderful customer experience.
5 out of 5
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Had a wonderful experience with Lee Miranda. He was knowledgeable, passionate and really helpful. He went over different options of coverage for my family and was very patient through the process. I would recommend him to anyone in the market and looking to save some money. Thank you again Mr. Miranda
Response from Comparion Insurance
February 24, 2023
We really appreciate the time you took to write such a detailed review! Knowledgeable, passionate, helpful- that's Lee! We're so glad you've had a great experience, and we happy you were able to save same money. Thank you for your recommendation of Lee!
5 out of 5
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My entire family has gone through Ryan Hammer to change over our different insurances and every single one of them can't speak highly enough of him. He's saved us an incredible amount of money and is so easy to work with! Would fully recommend.
Response from Comparion Insurance
February 24, 2023
Hi Parker! Thanks to your whole family for the trust they've placed in our agency, and especially Ryan. We strive hard to make every customer experience enjoyable and we’re so happy to hear Ryan was able to save your family money and make the process easy.
5 out of 5
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Ryan was a big help in providing his expert guidance and advice throughout the process and truly went above and beyond. Thank you, Ryan!
Response from Comparion Insurance
February 24, 2023
Wow! Hi Michael! Thank you so much for sharing your experience working with Ryan. If you have friends who need insurance, please send them his way! He'll provide the same expert guidance and advice.
5 out of 5
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Ryan Hammer was so nice and helpful! Thanks Ryan!
Response from Comparion Insurance
February 24, 2023
We can’t thank you enough for your kind words about Ryan, Charlie. Your review means a lot to us and lets us know we’re on the right track!
5 out of 5
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Lee Miranda is a very professional and caring person . I have great experience with him and he’s very helpful
Response from Comparion Insurance
February 24, 2023
Hi Francine! We’d like to thank you for taking the time to write this lovely review about Lee! We're so glad you enjoy working with him!
5 out of 5
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A huge thanks to my insurance agent Jenny McGhee. Has been nothing but amazing since day one. The service and knowledge is at an elite level regarding my policies, coverage, and rates. Highly recommend Jenny for any insurance needs!
Response from Comparion Insurance
February 24, 2023
Hello Grey! Thank you for taking the time to leave Jenny such a great compliment. We appreciate you recommending her services in your comments and we're happy to hear that you've had a wonderful customer experience!
5 out of 5
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All I can say is thank you Lee Miranda! This was my first time looking into getting life insurance and Lee made it so simple. Mr. Miranda took the time to explain my policy options, took into consideration of what I could afford, and helped me pick out the best policy for me!
Response from Comparion Insurance
February 24, 2023
Hi Aiden! Life insurance is so important! We're so happy to hear Lee made your first life insurance experience simple. We appreciate you sharing!
5 out of 5
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Freddie was helpful and worked hard to make sure we had the coverage we needed at a great price
Response from Comparion Insurance
February 24, 2023
We're thrilled that you are satisfied with our services. Thank you for sharing how helpful Freddie was, and that he was able to meet your insurance needs at a great price! We appreciate your business!
5 out of 5
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Great service! I could not ask for better help with my life insurance process. If you need help with this, ask for Lee Miranda, he does exceptional work.
Response from Comparion Insurance
February 24, 2023
Hi Jenifur! Thanks so much for letting us know you had a great experience working with Lee, and that he helped you with your life insurance! If you have friends who need the same help with their life insurance, please send them Lee's way!
5 out of 5
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Glad we decided to give Freddie the chance to quote us. He was professional and was able to save us on home and car insurance.
Response from Comparion Insurance
February 24, 2023
Thank you for giving Freddie a chance, and for taking the time to write this review. Every bit of feedback like this does so much to help us out! We're happy Freddie was able to save you some money too! We look forward to helping you again in the future.
5 out of 5
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Great deal saved me 60% on auto insurance. Thanks Freddy Moore.
Response from Comparion Insurance
February 22, 2023
Hi Emily! We're so happy Freddy was able to help you! Thank you so much for your business!
5 out of 5
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Freddie was very helpful and informative. Highly recommend.
Response from Comparion Insurance
February 22, 2023
Hello! Thank you so much for sharing that you found Freddie helpful! We appreciate you recommending him! He can help with auto, home, pet, life insurance and more.
5 out of 5
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I worked with Freddie Moore. It was a fantastic experience. He was able to find me answers to all my question, insured everything we own, and saved me $1000 a year. Thank you!
Response from Comparion Insurance
February 22, 2023
Wow! Julia, this is wonderful! We're so happy you've had a great experience with Freddie and that he was able to answer your questions AND save you money! We look forward to helping you again in the future.
5 out of 5
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Ask for Ryan Hammer, his knowledge and service is 10/10!
Response from Comparion Insurance
February 22, 2023
Hi Kady! Thanks so much for giving Ryan 10 stars! If you have friends who need insurance, please send them his way!
5 out of 5
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Freddie was easy to work with and was able to explain the difference all plans
Response from Comparion Insurance
February 22, 2023
Hi Mike! We're happy to hear Freddie was able to make your insurance shopping experience easy! We look forward to helping you again in the future.
5 out of 5
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I couldn’t ask for a better experience. I’ve been working with Ryan Hammer for many years now, and his knowledge and communication are world class. Highly recommend!
Response from Comparion Insurance
February 22, 2023
Hi Daniel! We' thrilled that you are satisfied with Ryan's services! Thank you so much for your business over the years, and for highly recommending Ryan! We appreciate you!
5 out of 5
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I had a great experience working with Freddie Moore. He was thorough and honest in finding me insurance that fit my budget and all of my needs. He was very personable and accessible through the process. Highly recommend!
Response from Comparion Insurance
February 22, 2023
Hi Shandy! Thanks for your kind words about working with Freddie. Your review means a lot to us and lets us know we're on the right track! Your recommendation of Freddie's services is also appreciated! He'd be happy to help any family or friends you send his way.
5 out of 5
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Freddie was really easy to work with and he saved me 40$ a month on car insurance! Thank you Freddie!
Response from Comparion Insurance
February 22, 2023
We're happy to hear Freddie was really easy to work with and saved you money off your monthly insurance premium, Jennifer! We look forward to helping you again in the future. Thank you so much for your business!
5 out of 5
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Great professionalism from the entire team. My home auto and life insurance are in a safe place at Comparion and the Westerville Office. Anyone tired of insurance 'nonsense' should look up this team!
Response from Comparion Insurance
February 22, 2023
Hi Zach! The local sales agents in this office thank you for your positive review! If you have friends who need insurance, please send them to this outstanding team!
5 out of 5
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Great insurance company and always so helpful! Ryan Hammer is my agent and has been for years. Couldn’t ask for a better one!
Response from Comparion Insurance
February 22, 2023
Hi Derek! We think Ryan does a great job, and we're so happy to hear you do too! Thanks so much for your business, and for sharing your experience working with Ryan!
5 out of 5
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Great rates, great customer service, an overall outstanding experience. Lauren was so incredibly helpful and easy to work with - 10/10 recommend her and Comparion!
Response from Comparion Insurance
February 22, 2023
We’d like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We're thrilled that you are satisfied with Lauren's services. Thank you so much for giving her 10 stars!
5 out of 5
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Response from Comparion Insurance
February 22, 2023
Thanks for the 5 stars!
5 out of 5
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If you get a chance to work with Ryan Hammer, he’s a great guy who provides great customer service!
Response from Comparion Insurance
February 20, 2023
Hi David! Thank you for taking the time to leave Ryan such a great compliment. We agree! We look forward to helping you again in the future.
5 out of 5
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We are so happy with our insurance and specially our broker Lee Miranda is dedicated, devoted and a true professional. We have saved a ton of money and we know that we can rely on Lee Miranda to help us when we need! I would recommend anyone to use Lee Miranda to assist them with their insurance needs
Response from Comparion Insurance
February 20, 2023
Hello Cynthia! Thank you for your positive review of Lee, and his professional expertise. Lee really is dedicated to helping all his clients save money and find the best coverage for their needs. We appreciate you recommending him, and thank you for your business!
5 out of 5
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I worked with Lee Miranda and he was nothing short of amazing. He took care of everything for me from start to finish and left me with a feeling of peace of mind, which is hard to come by these days. I would recommend him to anyone for all your insurance needs.
Response from Comparion Insurance
February 20, 2023
Thank you for your review, Robert. All feedback is important to us and we're so glad to hear Lee gave you peace of mind while assisting with your insurance needs. Thank you for your business and for recommending Lee's services. He can help with auto, home, life insurance, and more!
5 out of 5
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Saved a lot of money switching to Comparion - Ryan was great and talked me through the whole process.
Response from Comparion Insurance
February 20, 2023
Hi Becca! We're so happy we could save you money! Thank you for letting us know how you feel and for taking the time to compliment Ryan's professionalism. If you have friends who need insurance, please send them Ryan's way!
5 out of 5
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My agent Lee Miranda was great not only did he save my entire family money but he is also so responsive and easy to work with, he is reliable and always honest. Best customer service our family could ask for! We would highly recommend using Lee Miranda for your insurance.
Response from Comparion Insurance
February 20, 2023
Wow! This review made our day! We're so happy Lee saved YOUR ENTIRE FAMILY money while staying responsive and easy to work with. That's Lee! Thank you so much for sharing your experience, and for your recommendation of Lee.
5 out of 5
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Lee Miranda is an outstanding Agent. He will go out of his way to answer your questions and get back to you ASAP. Gives the best rate for your circumstances. Friendly and dedicated. Highly recommended!
Response from Comparion Insurance
February 20, 2023
Hi Barbara! Thank you for taking the time to leave Lee such a great compliment. We strive incredibly hard here to make every customer experience enjoyable and from your review, Lee did just that. Thank you for your business!
5 out of 5
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Lauren is always so great to us. She’s very fast and efficient! We definitely recommend her for ALL your insurance needs!
Response from Comparion Insurance
February 20, 2023
Hi Ameira! Thank you for giving Lauren a shout out for her service and her efficiency. We appreciate you recommending Lauren to your friends and family for all their insurance needs!
5 out of 5
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I've been with Liberty Mutual since 2008. Lauren Daugherty is an outstanding agent who understands what her customers are trying to achieve with various policy options. 5 stars for Lauren!
Response from Comparion Insurance
February 20, 2023
Hi Tom! Thanks so much for your business over more than a decade! We pride ourselves in providing the best experience and service to our clients, and we're so glad you've had a wonderful experience working with Lauren. We appreciate the 5 stars!
5 out of 5
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Superb service and amazing rates. Lee Miranda took great care of my insurance needs. He was very thorough and detailed. He was very kind and patient and went over all my options and answered all my questions. I definitely recommend !!!!
Response from Comparion Insurance
February 20, 2023
Hi Christilee! Thanks for your kind words about Lee! We really appreciate the time you took to write such a detailed review to highlight how Lee does business. Thanks for calling out his superb service and amazing rates! If you have friends who need insurance, please send them his way!
5 out of 5
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Comparion Insurance in Columbus has a great work environment and excellent benefits!
Response from Comparion Insurance
February 20, 2023
Hello Mr. Miranda! Thank you for your positive review of our work environment. We're hiring!
5 out of 5
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Switched to them and couldn’t be happier. Outstanding customer service and extremely knowledgeable and helpful. Ask for Ryan, he will set you straight!
Response from Comparion Insurance
February 20, 2023
Hi Mike! The local sales agents in this office thank you for your positive review! We're happy you found Ryan knowledgeable and helpful and thank you for your recommendation!
5 out of 5
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In the past I’ve had USAA, progressive etc. Each one has been terrible some way or another. Then, I met Ryan. The customer service and hospitality that he showed was unmatched. The policy he got me and the price was incredible and way better than any other company. If you’re looking to switch insurances, I promise it will be a great decision and you won’t turn back. Get ahold of Ryan and he will make everything so easy for you. You will absolutely save money.
Response from Comparion Insurance
February 20, 2023
Hi Brandon! We're thrilled that you're satisfied with Ryan's services, and happy that he was able to find you great coverage. Thank you so much for the outstanding review and for your business and trust.
5 out of 5
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Great office to work with. Ask for Ryan for help with your insurance!
Response from Comparion Insurance
February 20, 2023
Thank you for your positive review!
5 out of 5
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Response from Comparion Insurance
February 20, 2023
Hi Kelly! Thanks so much for your 5-stars!
1 out of 5
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Car insurance is a scam. Legal thief’s.
Response from Comparion Insurance
February 2, 2023
Thank you for leaving a review, even if it was negative.
5 out of 5
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Great customer service
Response from Comparion Insurance
March 2, 2023
Thank you for the 5 stars.
5 out of 5
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As an experienced sales producer, I can say this has been the most thorough onboarding process I've ever been a part of. The compensation for the Sales Rep role is generous and there are numerous bonus opportunities. The expectations are well communicated, and management is supportive.
Response from Comparion Insurance
October 17, 2022
Thank you for taking the time to leave us a review.
1 out of 5
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Liberty mutual is one the WORST INSURANCE COMPANIES!!! THEY WILL NOT PAY FOR ANY FOR CLAIM DAMAGES AND THEY WILL REPORT YOU TO THE CREDIT BUREAU IF YOU CANCEL YOUR POLICY WITH THEM!!! PLEASE BE CAREFUL WITH THIS COMPANY!!!!!!
Response from Comparion Insurance
August 15, 2022
I’m sorry you had a bad experience with Liberty Mutual’s claims department. Here at Liberty Mutual, we want to make sure we are connecting you with the appropriate teams to best address your concerns and needs. This is a local sales office. If you’d like to speak with a claims specialist, please call 800-225-2467.
1 out of 5
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Horrible customer service and dont call to get towed. Ive been waiting 24 hours.
Response from Comparion Insurance
June 28, 2022
We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied.
1 out of 5
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Beyond disgusted with a company. They don't answer the phone but instead send a text message to file a REQUEST for roadside. Mind you I'm stuck on side of the FREEWAY with a child. Contacted roadside at 10am got a CALL AT 5PM . Increased milage for tow was told it was go into effect at midnight. Next day called, 2 days later I was informed it would take roadside 3-5 business days before they could see changes on there end. None would transfer me to a manger. My truck has been stuck for 3 days. Oh my favorite none can hear you 🤣 your phone messing up. This place is a joke . Avoid!!!
Response from Comparion Insurance
May 23, 2022
I’m sorry you had a bad experience with Liberty Mutual’s claims department. Here at Liberty Mutual, we want to make sure we are connecting you with the appropriate teams to best address your concerns and needs. This is a local sales office. If you’d like to speak with a claims specialist, please call 800-225-2467.
1 out of 5
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I can only describe dealing with claims is a ongoing nightmare. I have been trying and failed repeatedly to get my car fixed since 2018. Avoid Liberty Mutual if you don't want to be repeatedly cheated. I still need my wheelchair returned ASAP. I have been without for 5 weeks. Upset!
Response from Comparion Insurance
May 11, 2022
I’m sorry you had a bad experience with Liberty Mutual’s claims department. Here at Liberty Mutual, we want to make sure we are connecting you with the appropriate teams to best address your concerns and needs. This is a local sales office. If you’d like to speak with a claims specialist, please call 800-225-2467.
5 out of 5
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Response from Comparion Insurance
May 4, 2022
Thank you!
5 out of 5
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Response from Comparion Insurance
March 30, 2022
Thank you!
1 out of 5
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Horrible company. Took 6-weeks to get a call back from Donielle who was handling my claim. Claimed she had been calling me, but never left a voicemail. Unprofessional. Will definitely be switching our policies to a new company.
Response from Comparion Insurance
March 4, 2022
I’m sorry you had a bad experience with Liberty Mutual’s claims department. Here at Liberty Mutual, we want to make sure we are connecting you with the appropriate teams to best address your concerns and needs. This is a local sales office. If you’d like to speak with a claims specialist, please call 800-225-2467.
3 out of 5
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Overall not a bad place to deal with. But if you get Mcarthur walker for a claim representative I'd advise you to request someone different. No communication he is the worst. He should seek a different line of work. He's giving the company a bad rep
Response from Comparion Insurance
February 9, 2022
I’m sorry you had a bad experience with Liberty Mutual’s claims department. Here at Liberty Mutual, we want to make sure we are connecting you with the appropriate teams to best address your concerns and needs. This is a local sales office. If you’d like to speak with a claims specialist, please call 800-225-2467.
1 out of 5
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BUYER BEWARE!!
Response from Comparion Insurance
December 29, 2021
We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied.
5 out of 5
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Response from Comparion Insurance
October 20, 2021
Thank you!
1 out of 5
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After cancelling my policy these crooks took money out of my account claiming I owed them. They lied about
Response from Comparion Insurance
October 13, 2021
We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied.
1 out of 5
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It seems getting simple administrate requests completed (errors corrected that were your mistake) is impossible. I have made multiple requests and still have no action. I have requested 4 times to have the dates for our home purchase policy corrected. For some reason LM made up a date of 10/26, when I told them multiple times our closing is on 10/22. I have requested this be corrected four times. Each time I'm told 'it will be changed within 24 to 48 hours' each time I check and it's not done. I go through the stupid human tricks of trying to contact them. All I get is the chat, who admit they can't do anything, and then finally get a phone number to call. I call.... told the same '24 to 48' hour thing, it still doesn't happen. We've been customers for at least 10 years, we're on auto pay/never miss a payment, have never had a claim, we have 4 cars and a home. No idea why I can't get the respect of having simple corrections made, when this was LMs mistake. My closing date is now at risk due to LM’s inability to take simple action. Working with Liberty Mutual, through their own company protocols, is a terrible experience and rarely generates results. After 10+ years as a Liberty Mutual customer, with only needing to contact them for address changes and administrative updates, my experiences have been terrible. I would not recommend LM and I will be seeking a new company for all of my insurance needs.
Response from Comparion Insurance
October 15, 2021
I understand your frustration. We pride ourselves in providing the best experience and service to our customers. I was able to research your policy and it was actually not sold through this local sales office. If you'd like to review your policy, please call at 844-349-8391.
1 out of 5
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I have been a customer for many years. Out of the blue the raised my rate. The only excuse I got from the company was I had a claim Almost 10 months ago on a window replacement. I paid full price for the repair because it was higher than my deductible. They said they couldn't change it back and I was more than welcome to shop around. Sounds like a company that is JUST TO MONEY hungry.
Response from Comparion Insurance
September 14, 2021
We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied.
5 out of 5
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Wonderful insurance they are one of the best they'll work with you they are very affordable and understand when you have a hard time
Response from Comparion Insurance
August 17, 2021
I’m so grateful for your kind words, Ashley. Thanks for sharing your review with us and the community.
5 out of 5
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Response from Comparion Insurance
July 26, 2021
Thank you!
5 out of 5
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Title of Walmart for pretty much all your shopping needs
Response from Comparion Insurance
July 21, 2021
Karl, thank you for your review. We appreciate your business!
1 out of 5
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I'm sorry if you ever have to deal with them for an accident My daughter got hit parked on the side of the road, not even in the car. Liberty won't help her at all with rental car, storage ,towing. Made her get it out in 1 day. She drove it home and was scared to death because it didn't drive right. They said "we didn't make her drive it home. Won't tell her or me what they'll cover for rental. Wouldn't tell us if we should get estimates. The girl was crying, not her fault. You really stink Liberty.
5 out of 5
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Low price good customer service happy overall service
Response from Comparion Insurance
January 6, 2022
Thank you for the 5 stars!
1 out of 5
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Worst TV Commercials ever.
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Response from Comparion Insurance
March 7, 2023
Thank you for the 5 stars!
3 out of 5
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Nice
5 out of 5
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I had been a lifelong customer of another insurance company, but Jenna McGuinness convinced me to let her look at my insurance. She did a great job of talking us through our needs, advising and guiding us through our coverage choices, and ended up saving us a tremendous amount of money. Since then, she's helped us with some financial recommendations and given us information for other insurance products she thought we should consider. She's a great asset and a trusted advisor.
5 out of 5
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Great co
5 out of 5
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1 out of 5
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I was just looking for insurance quotes on the internet and never even say I wanted there insurance. Then got a bill for it and they won't get rid of it because they want proof that I had insurance through another company. So I have to jump through the hurdles to get rid of something that I didn't even agree too
5 out of 5
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Was excellent
5 out of 5
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I love being a part of the Liberty mutual team! My office has agents who are solely dedicated on meeting our customers needs as quickly and efficiently as possible! I was a customer Long before I was an agent and I picked this company because of how I have always been treated... With dignity, respect, and sense of urgency when it comes to resolving issues.
5 out of 5
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Great service with great rates! They can shop your coverage too, so you know you are getting a great deal.
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1 out of 5
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I believe they are ripping out senior citizen off I have a policy that has roadside assistant I called for my car was stuck in mud and they said it wasn’t covered because it needed Wenched off and it would be $125 towing labor covered but not Wenching I’m filing complaint with the Better Business Bureau the Ohio Attorney General and I think you should be aware of the scam
5 out of 5
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5 out of 5
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I would advise everyone to give Liberty Mutual a chance. All these companies claim they do this and that, and then are found out to be a joke! Not Liberty Mutual, they say what they mean and mean what they say, everytime!!! I tried to add ⭐'s for them. 5 doesn't seem to be enough. 10 out of 10 insurance company!
5 out of 5
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5 out of 5
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They are amazing in every way!!!
5 out of 5
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I would definitely recommend Liberty Mutual and give five stars for the price I pay for six months of rental and car insurance. I have not had any company of that stature offer all the benefits I needed at a price I can afford. I'm on the fence regarding the claim process, but other than that I really like this company. I will write a follow up review in about 30 days. However if are looking for a company that has your back and are affordable. Call Liberty Mutual and they will definitely handle and customize a plan to meet your needs. Going on a year and I really like the comfort of Liberty Mutual 😊
4 out of 5
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Good deals
1 out of 5
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Staff are nice,but the people who run the place are definitely about the money and what they have to gain over customers needs. I will personally never go to them for insurance again.They will charge you upwards of 300 $ for cancelation and going to a new company with absolutely no warning...I live in Ohio with a clean record and was charged 800 $ for motorcycle insurance on my Honda fury...I left and went to state farm and only pay 178 a year full coverage now on that same bike a year later...I had 3 policies with them and took them all to state farm mainly because of being overcharged and they will raise your rates every year even if you have no claims ,all in all they are a very fake company and will lie to you every chance they get
5 out of 5
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Fast and friendly service and there insurance rates are even better. Very satisfied😄
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1 out of 5
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3 out of 5
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5 out of 5
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I've been with them since ,2014. I've had 3 homeowner claims. Great phone claim service. No problems.
1 out of 5
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I called to get a quote for insurance and the agent was very rude. If this is how you treat your potential customers, I’d hate to see how you treat your valued customers. I will never use Liberty Mutual...now I understand firsthand why their customer service is rated so poorly.
1 out of 5
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It's not just this agent but Liberty mutual in general.....I wouldn't use this insurance just for the tv commercials alone.....I hate them!
5 out of 5
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5 out of 5
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They took good care of my ins. needs with know high pressure like some other companies l highly recommend Liberty Mutual Ins
3 out of 5
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1 out of 5
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Library mutual insurance is the worst insurance company in the country. Their staff are so rude and unprofessional. They will lie to avoid paying the value of your car. They give you 50% of the value of your car. Please avoid!
2 out of 5
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Unable to provide me with a plan because I don't have any employees. Why should that even matter
1 out of 5
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Kesha Kinley and they act like they don't know who she is, she's representing their company. And very rudely. I wouldn't recommend this company to anyone.
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They give us all options explained about our car and home owners coverage if you need insurance go talk to the these people
5 out of 5
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Great place!
4 out of 5
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1 out of 5
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There customer service line is rude th man just hung up in my face and all I asked was do they have a Sr22 non owners.
5 out of 5
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After a bunch of horror stories heard from friends and family about how their insurance company (not Liberty Mutual) doesn't want to pay their claims I'm happy to say that Liberty Mutual was quick to respond when our basement got flooded and paid us within DAYS. Their prices are unbeatable and the service they provide in exchange is phenomenal! I keep recommending them every time the insurance company subject comes up in a conversation.
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Excdllent
5 out of 5
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1 out of 5
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If I could give them zero stars I would. The folks we have dealt with have been crooked and dishonest. We are currently filing a complaint with the better business bureau. Among the lies they told us, is the Safe Driver program. The agent that sold us our auto insurance told us we put the device in our vehicles for 90 days and it tracks your driving. You get a 5% discount for participating in it, and any amount earned while the device is in your vehicle tracking, is additional. He was clear that it could not hurt you. When the program was over, both vehicles had a higher percentage than 5%. The discount is supposed to go towards the insurance premium, however we only saw a 25 cent difference. When we called to ask why, they explained that although my husband's percentage was above 5%, it hurt us, and all but cancelled out mine. These people are frauds, they will say whatever they want to get your business. Please do not use these tool bags!
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1 out of 5
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opco
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Comparion Reviews
5 / 5
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(4 Reviews)
5 out of 5
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Ryan is awesome.
Response from Comparion Insurance
February 24, 2023
Hi Monique! Thanks for leaving Ryan a great review!
5 out of 5
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Ryan is awesom!
Response from Comparion Insurance
February 22, 2023
Hi Marcus! Thanks for your kind words about Ryan!
5 out of 5
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Freddie was professional and easy to work with.
Response from Comparion Insurance
February 22, 2023
Positive feedback motivates agents in this office to continue exceeding expectations. Thank you for sharing your experience with Freddie!
5 out of 5
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Very professional agents at this location.
Response from Comparion Insurance
February 20, 2023
Thank you for sharing how you feel. If you have friends who need insurance, please send them to this wonderful team of professionals. They're standing by and ready to help with auto, home, pet, life insurance and more!
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©2023 Comparion Insurance Agency, A Liberty Mutual Company - 175 Berkeley Street, Boston, MA 02116. The materials herein are for informational purposes only. All statements made are subject to provisions, exclusions, conditions, and limitations of the applicable insurance policy. Coverages and features not available in all states. Eligibility is subject to meeting applicable underwriting criteria. Learn more about our privacy policy at libertymutual.com/privacy.
Comparion is an Equal Opportunity Employer and an Equal Housing Insurer.