Comparion Insurance Agency

Ed Stephens has quite literally changed my life and how I view insurance. You always have this view that they act nice when selling you insurance so they get you to sign over... But not Ed. Ed is there for any emergency you might have and is always willing to educate you on the insurance you actually need. He cut my rate literally in half, I have great coverage, and a great company. He's the definition of great customer service, and he's the guy I recommend to every single person that I meet who talks about insurance. When I hear someone complain about their insurance, I immediately give them Ed's number without hesitation.

Ehhh they could do better they kept transferring and transferring I got no where essentially.

Jenny McGhee has outstanding customer service! She is super helpful and friendly. Jenny will shop until she finds the best coverage for your family within your budget! Highly recommend!!

The Westerville office of Comparion Insurance is a great place to purchase insurance from. I personally worked with Lauren and she was super helpful and professional. I would definitely recommend her to my friends and family.

Lauren Daugherty assisted a client of mine with auto and home insurance. She was amazing to work with and was able to lower their premium!

Liberty mutual, to me is just a scam. I don't agree with the fact that they are real quick to increase payment for bad driver report but don't offer good driver report discounts. I am currently searching for better options.

As a central Ohio mortgage lender, I highly recommend Lauren Daugherty. Very professional and great rates!

I worked with Jenny McGhee. Jenny was very thorough and able to explain my life insurance policy in detail and in layman’s terms. She introduced the concept of layering my policies to makes sure I was covered at each life stage. I would definitely recommend her to anyone looking for auto, home or life insurance.

Lauren was very helpful in getting me all of the information I needed. I recommend contacting her for your insurance needs.

Excelente asesora muy competente en su servicio. 👍

I’ve worked with Jenny for years and it’s always been an easy process. I recently moved and bought a new car and she made the process of updating my car insurance and bundling my policy super easy. It’s also always really easy to get in contact with her with any concerns I may have. Would definitely recommend!

Great service. Thanks Freddy!

I had the pleasure to work with Lee Miranda. He did lots of research to get me great coverage at a very good price. He was Friendly and professional that made switching my car insurance effortless. I was not treated like a number but like a very important client. Thank you Lee Miranda I highly recommend to all.

Had a wonderful experience with Lee Miranda. He was knowledgeable, passionate and really helpful. He went over different options of coverage for my family and was very patient through the process. I would recommend him to anyone in the market and looking to save some money. Thank you again Mr. Miranda

My entire family has gone through Ryan Hammer to change over our different insurances and every single one of them can't speak highly enough of him. He's saved us an incredible amount of money and is so easy to work with! Would fully recommend.

Ryan was a big help in providing his expert guidance and advice throughout the process and truly went above and beyond. Thank you, Ryan!

Ryan Hammer was so nice and helpful! Thanks Ryan!

Lee Miranda is a very professional and caring person . I have great experience with him and he’s very helpful

A huge thanks to my insurance agent Jenny McGhee. Has been nothing but amazing since day one. The service and knowledge is at an elite level regarding my policies, coverage, and rates. Highly recommend Jenny for any insurance needs!

All I can say is thank you Lee Miranda! This was my first time looking into getting life insurance and Lee made it so simple. Mr. Miranda took the time to explain my policy options, took into consideration of what I could afford, and helped me pick out the best policy for me!

Freddie was helpful and worked hard to make sure we had the coverage we needed at a great price

Great service! I could not ask for better help with my life insurance process. If you need help with this, ask for Lee Miranda, he does exceptional work.

Glad we decided to give Freddie the chance to quote us. He was professional and was able to save us on home and car insurance.

Great deal saved me 60% on auto insurance. Thanks Freddy Moore.

Freddie was very helpful and informative. Highly recommend.

I worked with Freddie Moore. It was a fantastic experience. He was able to find me answers to all my question, insured everything we own, and saved me $1000 a year. Thank you!

Ask for Ryan Hammer, his knowledge and service is 10/10!

Freddie was easy to work with and was able to explain the difference all plans

I couldn’t ask for a better experience. I’ve been working with Ryan Hammer for many years now, and his knowledge and communication are world class. Highly recommend!

I had a great experience working with Freddie Moore. He was thorough and honest in finding me insurance that fit my budget and all of my needs. He was very personable and accessible through the process. Highly recommend!

Freddie was really easy to work with and he saved me 40$ a month on car insurance! Thank you Freddie!

Great professionalism from the entire team. My home auto and life insurance are in a safe place at Comparion and the Westerville Office. Anyone tired of insurance 'nonsense' should look up this team!

Great insurance company and always so helpful! Ryan Hammer is my agent and has been for years. Couldn’t ask for a better one!

Great rates, great customer service, an overall outstanding experience. Lauren was so incredibly helpful and easy to work with - 10/10 recommend her and Comparion!

If you get a chance to work with Ryan Hammer, he’s a great guy who provides great customer service!

We are so happy with our insurance and specially our broker Lee Miranda is dedicated, devoted and a true professional. We have saved a ton of money and we know that we can rely on Lee Miranda to help us when we need! I would recommend anyone to use Lee Miranda to assist them with their insurance needs

I worked with Lee Miranda and he was nothing short of amazing. He took care of everything for me from start to finish and left me with a feeling of peace of mind, which is hard to come by these days. I would recommend him to anyone for all your insurance needs.

Saved a lot of money switching to Comparion - Ryan was great and talked me through the whole process.

My agent Lee Miranda was great not only did he save my entire family money but he is also so responsive and easy to work with, he is reliable and always honest. Best customer service our family could ask for! We would highly recommend using Lee Miranda for your insurance.

Lee Miranda is an outstanding Agent. He will go out of his way to answer your questions and get back to you ASAP. Gives the best rate for your circumstances. Friendly and dedicated. Highly recommended!

Lauren is always so great to us. She’s very fast and efficient! We definitely recommend her for ALL your insurance needs!

I've been with Liberty Mutual since 2008. Lauren Daugherty is an outstanding agent who understands what her customers are trying to achieve with various policy options. 5 stars for Lauren!

Superb service and amazing rates. Lee Miranda took great care of my insurance needs. He was very thorough and detailed. He was very kind and patient and went over all my options and answered all my questions. I definitely recommend !!!!

Comparion Insurance in Columbus has a great work environment and excellent benefits!

Switched to them and couldn’t be happier. Outstanding customer service and extremely knowledgeable and helpful. Ask for Ryan, he will set you straight!

In the past I’ve had USAA, progressive etc. Each one has been terrible some way or another. Then, I met Ryan. The customer service and hospitality that he showed was unmatched. The policy he got me and the price was incredible and way better than any other company. If you’re looking to switch insurances, I promise it will be a great decision and you won’t turn back. Get ahold of Ryan and he will make everything so easy for you. You will absolutely save money.

Great office to work with. Ask for Ryan for help with your insurance!

Car insurance is a scam. Legal thief’s.

Great customer service

As an experienced sales producer, I can say this has been the most thorough onboarding process I've ever been a part of. The compensation for the Sales Rep role is generous and there are numerous bonus opportunities. The expectations are well communicated, and management is supportive.

Liberty mutual is one the WORST INSURANCE COMPANIES!!! THEY WILL NOT PAY FOR ANY FOR CLAIM DAMAGES AND THEY WILL REPORT YOU TO THE CREDIT BUREAU IF YOU CANCEL YOUR POLICY WITH THEM!!! PLEASE BE CAREFUL WITH THIS COMPANY!!!!!!

Horrible customer service and dont call to get towed. Ive been waiting 24 hours.

Beyond disgusted with a company. They don't answer the phone but instead send a text message to file a REQUEST for roadside. Mind you I'm stuck on side of the FREEWAY with a child. Contacted roadside at 10am got a CALL AT 5PM . Increased milage for tow was told it was go into effect at midnight. Next day called, 2 days later I was informed it would take roadside 3-5 business days before they could see changes on there end. None would transfer me to a manger. My truck has been stuck for 3 days. Oh my favorite none can hear you 🤣 your phone messing up. This place is a joke . Avoid!!!

I can only describe dealing with claims is a ongoing nightmare. I have been trying and failed repeatedly to get my car fixed since 2018. Avoid Liberty Mutual if you don't want to be repeatedly cheated. I still need my wheelchair returned ASAP. I have been without for 5 weeks. Upset!

Horrible company. Took 6-weeks to get a call back from Donielle who was handling my claim. Claimed she had been calling me, but never left a voicemail. Unprofessional. Will definitely be switching our policies to a new company.

Overall not a bad place to deal with. But if you get Mcarthur walker for a claim representative I'd advise you to request someone different. No communication he is the worst. He should seek a different line of work. He's giving the company a bad rep

BUYER BEWARE!!

After cancelling my policy these crooks took money out of my account claiming I owed them. They lied about

It seems getting simple administrate requests completed (errors corrected that were your mistake) is impossible. I have made multiple requests and still have no action. I have requested 4 times to have the dates for our home purchase policy corrected. For some reason LM made up a date of 10/26, when I told them multiple times our closing is on 10/22. I have requested this be corrected four times. Each time I'm told 'it will be changed within 24 to 48 hours' each time I check and it's not done. I go through the stupid human tricks of trying to contact them. All I get is the chat, who admit they can't do anything, and then finally get a phone number to call. I call.... told the same '24 to 48' hour thing, it still doesn't happen. We've been customers for at least 10 years, we're on auto pay/never miss a payment, have never had a claim, we have 4 cars and a home. No idea why I can't get the respect of having simple corrections made, when this was LMs mistake. My closing date is now at risk due to LM’s inability to take simple action. Working with Liberty Mutual, through their own company protocols, is a terrible experience and rarely generates results. After 10+ years as a Liberty Mutual customer, with only needing to contact them for address changes and administrative updates, my experiences have been terrible. I would not recommend LM and I will be seeking a new company for all of my insurance needs.

I have been a customer for many years. Out of the blue the raised my rate. The only excuse I got from the company was I had a claim Almost 10 months ago on a window replacement. I paid full price for the repair because it was higher than my deductible. They said they couldn't change it back and I was more than welcome to shop around. Sounds like a company that is JUST TO MONEY hungry.

Wonderful insurance they are one of the best they'll work with you they are very affordable and understand when you have a hard time

Title of Walmart for pretty much all your shopping needs

I'm sorry if you ever have to deal with them for an accident My daughter got hit parked on the side of the road, not even in the car. Liberty won't help her at all with rental car, storage ,towing. Made her get it out in 1 day. She drove it home and was scared to death because it didn't drive right. They said "we didn't make her drive it home. Won't tell her or me what they'll cover for rental. Wouldn't tell us if we should get estimates. The girl was crying, not her fault. You really stink Liberty.

Low price good customer service happy overall service

Worst TV Commercials ever.

Nice

I had been a lifelong customer of another insurance company, but Jenna McGuinness convinced me to let her look at my insurance. She did a great job of talking us through our needs, advising and guiding us through our coverage choices, and ended up saving us a tremendous amount of money. Since then, she's helped us with some financial recommendations and given us information for other insurance products she thought we should consider. She's a great asset and a trusted advisor.

Great co

I was just looking for insurance quotes on the internet and never even say I wanted there insurance. Then got a bill for it and they won't get rid of it because they want proof that I had insurance through another company. So I have to jump through the hurdles to get rid of something that I didn't even agree too

Was excellent

I love being a part of the Liberty mutual team! My office has agents who are solely dedicated on meeting our customers needs as quickly and efficiently as possible! I was a customer Long before I was an agent and I picked this company because of how I have always been treated... With dignity, respect, and sense of urgency when it comes to resolving issues.

Great service with great rates! They can shop your coverage too, so you know you are getting a great deal.

I believe they are ripping out senior citizen off I have a policy that has roadside assistant I called for my car was stuck in mud and they said it wasn’t covered because it needed Wenched off and it would be $125 towing labor covered but not Wenching I’m filing complaint with the Better Business Bureau the Ohio Attorney General and I think you should be aware of the scam

I would advise everyone to give Liberty Mutual a chance. All these companies claim they do this and that, and then are found out to be a joke! Not Liberty Mutual, they say what they mean and mean what they say, everytime!!! I tried to add ⭐'s for them. 5 doesn't seem to be enough. 10 out of 10 insurance company!

They are amazing in every way!!!

I would definitely recommend Liberty Mutual and give five stars for the price I pay for six months of rental and car insurance. I have not had any company of that stature offer all the benefits I needed at a price I can afford. I'm on the fence regarding the claim process, but other than that I really like this company. I will write a follow up review in about 30 days. However if are looking for a company that has your back and are affordable. Call Liberty Mutual and they will definitely handle and customize a plan to meet your needs. Going on a year and I really like the comfort of Liberty Mutual 😊

Good deals

Staff are nice,but the people who run the place are definitely about the money and what they have to gain over customers needs. I will personally never go to them for insurance again.They will charge you upwards of 300 $ for cancelation and going to a new company with absolutely no warning...I live in Ohio with a clean record and was charged 800 $ for motorcycle insurance on my Honda fury...I left and went to state farm and only pay 178 a year full coverage now on that same bike a year later...I had 3 policies with them and took them all to state farm mainly because of being overcharged and they will raise your rates every year even if you have no claims ,all in all they are a very fake company and will lie to you every chance they get

Fast and friendly service and there insurance rates are even better. Very satisfied😄

I've been with them since ,2014. I've had 3 homeowner claims. Great phone claim service. No problems.

I called to get a quote for insurance and the agent was very rude. If this is how you treat your potential customers, I’d hate to see how you treat your valued customers. I will never use Liberty Mutual...now I understand firsthand why their customer service is rated so poorly.

It's not just this agent but Liberty mutual in general.....I wouldn't use this insurance just for the tv commercials alone.....I hate them!

They took good care of my ins. needs with know high pressure like some other companies l highly recommend Liberty Mutual Ins

Library mutual insurance is the worst insurance company in the country. Their staff are so rude and unprofessional. They will lie to avoid paying the value of your car. They give you 50% of the value of your car. Please avoid!

Unable to provide me with a plan because I don't have any employees. Why should that even matter

Kesha Kinley and they act like they don't know who she is, she's representing their company. And very rudely. I wouldn't recommend this company to anyone.

They give us all options explained about our car and home owners coverage if you need insurance go talk to the these people

Great place!

There customer service line is rude th man just hung up in my face and all I asked was do they have a Sr22 non owners.

After a bunch of horror stories heard from friends and family about how their insurance company (not Liberty Mutual) doesn't want to pay their claims I'm happy to say that Liberty Mutual was quick to respond when our basement got flooded and paid us within DAYS. Their prices are unbeatable and the service they provide in exchange is phenomenal! I keep recommending them every time the insurance company subject comes up in a conversation.

Excdllent

If I could give them zero stars I would. The folks we have dealt with have been crooked and dishonest. We are currently filing a complaint with the better business bureau. Among the lies they told us, is the Safe Driver program. The agent that sold us our auto insurance told us we put the device in our vehicles for 90 days and it tracks your driving. You get a 5% discount for participating in it, and any amount earned while the device is in your vehicle tracking, is additional. He was clear that it could not hurt you. When the program was over, both vehicles had a higher percentage than 5%. The discount is supposed to go towards the insurance premium, however we only saw a 25 cent difference. When we called to ask why, they explained that although my husband's percentage was above 5%, it hurt us, and all but cancelled out mine. These people are frauds, they will say whatever they want to get your business. Please do not use these tool bags!

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