Comparion Insurance Agency

Chris was phenomenal with assisting my husband and I with getting our new vehicle covered where we were able to drive off the dealership lot in 45 minutes after purchase. Professionalism at its finest for sure!! Thanks Chris for the opportunity.

Goodluck on getting anyone on the phone after 5pm. If you send in a payment late theres no grace period so watch out for those $ 200 fee then the $60 increase in payment monthly. The only good thing about the company is GAP insurance. Forget about trying to help anyone

I do not like to leave negative reviews, I have worked in customer service and its a thankless job most days and I understand how hard it is to please everyone, I do also understand that not everyone is on the same level and may need help or assistance when answering a customers questions about a particular product, situation, etc. but when I have to not only continually call, get different answers and never the full true story its concerning. In my case, I had gotten a quote back in October, liked the rate, went thru the driving monitoring and everything. I got a letter stating that my insurance was going to be cancelled 2/4 due to not having an exclusion form filled out properly. I called immediately and the person I spoke to assured me that they had the form and all was fine, dandy. Well it was not...seems the box was never checked. Fast forward to this past Monday and I get an email stating that my policy was fully credited back....to my shock and surprise. So I called and spoke to someone that told me that they could have a supervisor call me back in 24 hrs. I mean come on, we are dealing with car insurance, safety. I call back immediately after and get someone that agrees this needs to be fixed pronto. so she sends me another form, I email it back with disclosure of no claims or losses.....and when the dept that reviews this sends me an email that was NOT at all the correct one. So I call back again...Speak to a seasoned professional and he tells me that he is going to escalate it up to the dept that reviews the apps, etc. and I should get a definitive answer today. NOTHING....some cheery woman calling me telling me I will hear back in 24 hrs. Finally the kicker, the cherry on the top of the sundae was when I talked to #7, 8 reps that tell me that THE POLICY WAS CANCELLED AND THAT THEY CAN'T EVEN GIVE ME A NEW QUOTE!!!! WTH!!! Poor, poor attention to detail, customers well being. I will neve, ever recommend you all.

Friendly service affordable and helpful

Anisha is an amazing representative. She is patient, consistent, and has been very informative. If you choose her, your making the right decision

Wonderful with all the information and makes it easy to understand all the options!

We have had so much help from Jess Davis in finding the best price for our coverage. He’s been easily reached when we have questions and has always responded quickly.

Such a pleasure to work with and very informative

Jess Davis and Angie Cantrell are the dream team of insurance. I recommend them highly!

My insurance agent Angie Cantrell and Jess Davis are awesome! They have helped me to add vehicles/homes to my policy in a quick timeframe but also have looked for me to get the best rates possible and provided me with excellent service at the same time. I would highly recommend them to anyone looking for the best insurance rates available. They care about their customers and want to help!

Chris Casazza was a great agent! He assisted me with professionalism and a great attitude from the start. He is a great asset to Comparion. I would definitely recommend working with Chris to anyone. I would have given him 10 stars if I could!

Jess has been INCREDIBLE! I was very concerned after an almost $80 monthly increase on my previous auto insurance with no notification or explanation from the company. I called at the end of my rope hoping to find someone quoting within our budget, and he answered countless questions and did his research to make sure we got the best price for the best insurance. I would highly recommend working with Jess for any of your insurance needs.

Anisha is fabulous! Answered all of my questions, addressed all of my concerns, and matched me with the best products for my needs. All around, an excellent experience. Thank you!

The level of customer service that I received from Anisha Anderson is rare. Second to none!

Anisha is fun and personable and always available to take my calls and help me with my questions. I recommend you contact her for all your insurance needs.

Very organized, timely, and knows exactly how they can help you. So thankful for TJ. I am thankful for his recommendations provided to me.

Mr. Jenkins is a reliable source of insurance information and advice.

TJ Jenkins helped my family so much. He took the time to answer every question I had in order to provide us with the best coverage!

It was a pleasure with Thavius Jenkins!! He was very knowledgeable and authentic! The made the application process seamless from start to finish!

Had a great experience with TJ Jenkins. Made sure all my expectations were met and got everything I needed within budget. Top-tier customer service.

Mr. Thavius Jenkins was highly knowledgeable and helped me find a plan that is perfect for my family and I.

T.J. Jenkins was very patience and he understood what I wanted and what was best for my family and myself.

This is a great company. Especially Mr. Tee-Jay Jenkins. He helped my entire family get what we needed. He is my go to for all things insurance. Thank you so much… peace of mind means everything.

Thavius Jenkins provided my family with a wealth of information to last for generations. I have a sense of comfort and stability knowing that during times of unforeseen circumstances we have the coverage my family needs.

TEE-JAY, easy to work with and very professional.

One of the most enjoyable experience I have had with an insurance agent. Thavius Jenkins was very knowledgeable in helping feel as if I was securing my family's future. I am very thankful for him and would refer him to everyone.

I was helped by TJ Jenkins. He was the most professional and knowledgeable person I’ve come across within my 20 years of speaking with someone about insurance. We walked away feeling more at ease after our meeting and I would highly recommend asking for TJ for your insurance needs!

Fast and professional service. T.J. was very knowledgeable and helpful. Highly recommend!

Awesome experience and service!

T.J. is the best!!!

TJ Jenkins was an amazing in helping me. He is very knowledge, and has great customer service!

My Agent Tee Jay was absolutely the best!

T.J. has helped me out for some time now and he has been awesome, very knowledgeable and personable agent!!!

TJ was the best! Really appreciated his willingness to work with me and my circumstances to reach a good deal for everyone.

I ask TJ to look into me maybe getting more insurance. His attitude and advice were more than helpful. Although I wasn't able to close an application with him, I enjoyed the talks and information given to me by him.

I had no idea that there were so many options for insuring the things that are important in my life. Thank you, TJ Jenkins for the education and guidance.

Thavious “TJ” Jenkins is the best! I enjoy doing business with him. I leave every interaction feeling informed and assured with my products !

Awesome and easy experience with Ms Anisha. She is patient and friendly. She was able to customize what I needed to fit my family and my budget. I liked that she listened to what I was really looking for, while also informing me of the benefits of each plan. Definitely recommend!!!

Anisha was very knowledgeable about the insurance she presented. She was very thorough and answered all my questions. She was very friendly and patient. I'm really considering some of the many options she offered.

Anisha is an amazing an insurance agent. She always puts clients interest first. She is very knowledgeable! She provides exceptional customer service. She is great for all insurance needs

Ms. Anisha, was very informative! Thank you for assisting me with long term options for my family! Contact her for all your insurance needs.

Anisha is such a joy to work with. She's available to answer questions and to offer suggestions. Her sense of humor lightens those hard questions and life changing decisions. Professionalism at its best!

I had such a feeling of relief and comfort when Anisha walked me through selecting and securing my policy. I was in great hands from the first moment I stepped in her office to getting home and maintaining communication that didn’t leave me feeling completely overwhelmed.

The best customer service!

I really want to take a moment and thank Anisha Anderson for being so compassionate when she assisted me. I recently had my brother pass away and Anisha went out of her way to help me through the process. I will definitely be recommending my family and friends to her.

Great customer service! All my questions asked. I couldn’t have asked for a better rep!!

Anisha Anderson was incredibly helpful. She was professional and went above and beyond. Thank you soo much for all of the information. I highly recommend reaching out to her

Great customer service I’ve received and great pricing on insurance

Great agent very helpful

Wouldn’t recommend this insurance company to my worst enemy.

Got safeco thru these people and had to use roadside assistance. It took 3 days to get the car picked up. Then they dropped it off at the wrong location. Been on the phone with them for 2 more days waiting on them to move it to the shop they were supposed to drop it at. Now they're on the phone making more excuses. Never use these people . We pay 600+ a month and they have all been rude we were even told it's our issue we need to go handle it. Then why do we pay all this money.

Good

My car was hit while parked by a person who has Liberty Mutual Car Insurance. Now four days after the incident my car still sits untouched and damaged with no progress. Their customer service is non existent. Their website is a joke. Good luck reaching a human or checking your claim online. They also have the nerve to send you a link to buy insurance from them. This company does not care and just wants your money.

It taking to long for some one to answer your phone call.

They are always nice to me when I call.

I definitely feel like I pay way more just basic insurance with this company when my car sits most of the time its a 2007 with just now 100,000 miles on it thinking of looking around for something g better price

When i was having a hard time liberty mutual made it soft.they told me help is on the way so i say to this company help is on the way ion goin nowhere

Awsome!

Does no return calls or email.

I will be leaving another 1 star review when all of this is over. Person who hit me has this insurance and I’ll start with saying how unhelpful they have been through this experience. It has been a month since the accident and I am still waiting for an adjuster to look at my car. I have tried calling the claim specialist assigned to me, but she’s always busy so she sends me to voicemail. There is no way to contact anyone else, for every number you call a robot will direct you to your claim specialist and if she doesn’t want to answer she doesn’t have to :) So just waiting for someone to come out now, hope they don’t mind this rental bill.

Very friendly/helpful workers. They have excellent rates even if you have a prior wreck.

Not sure if they are the lowest, but they are the easiest thou deal with.

Best thing ever did

It was at first n then the rates started going up. I couldn't understand it. I am 63 years old, never had a DUI in my life, never had been in jail, smoker or drinker, and yet my premium was $108 a month with liberty mutual. I bought a 1993 Harley Davidson low Rider and liberty mutual wanted as much for the insurance for the bike, as they did for the car. So I called progressive insurance company, my car insurance was cut in half with the same coverage, my bike insurance is even less and I also have theft on it. So now I'll pay$108 and have both of them covered. I wish I would have known about the premiums with progressive earlier.

Still waiting on paperwork

Will definitely do business with them

Filed claim 2 weeks ago ain't got no results yet.

I was with Liberty Mutual 30 years I bought a new vehicle they doubled my premium over double on what the price of everybody else was more than double could not believe it

Recently dropped a car off of my policy and the rep messed up and dropped the whole policy. She then rewrote the policy but never turned it into the dmv as proof of insurance so it showed up as a lapse. Two months later here we are having to pay fees at dmv because liberty mutual didn’t send the new policy. When asked about why the reps and managers have been extremely rude. They have cursed at me and have gotten mad when asked why they won’t send the new policy they have hung up on me multiple times. If you are looking for a dependable insurance company this is not the one. Steer clear of this company.

Need insurance

Literally the worst insurance company I've ever dealt with in my life. The adjuster, Dione Flowers, was the rudest, most unhelpful, argumentative person I've ever had the displeasure of deal with after an accident. I would literally use any other company for insurance before using this company. Dione's rudeness was only matched by her coworker, Sara Offord. In addition to being absolutely rude, Sara is wholly incompetent. She made absolutely zero effort to get my claim resolved and spend the better part of our conversations trying to talk over me as opposed to listen and providing a solution.

I would give zero stars if that was an option.

!!!!!DO NOT USE THIS INSURANCE!!!!! My husband has a violation on his record from 3 years ago. They said our insurance would be 200 a month. Okay with the violation, I understand that. We bought the policy and two days later my husband checked the app to find out when our payment would be due only to find that our rate was raised to $667. When we called to find out why they said because of his violation. I NEVER would have agree'd to $200 a month for insurance if it weren't for his violation, but $667?! That's only $40 less than our mortgage payment! That is insane!! We called to cancel the first person said he would refund our money and cancel our policy. Well my husband checked to see if they refunded it and there was a CHARGE for $200! When we called again they said this was their cancellation fee. And they refused to refund our money. I understand we did have 3 days of insurance so we needed to be charged something. But $400 for 3 days of insurance??? Please stay AWAY FROM THIS CROOK COMPANY.

I rate them very low at this time I've been trying since the 15th at February and here it is the 21st and they still haven't returned my call and I can't get in touch with themplace a clam

I was a policy holder with LM for many years. Premiums increased to the point that I had to get comparison rates. $3,100.32 Liberty Mutual rate on our home with a zero claims ever dropped to $169.87 with one of the largest national insurance companies. My costs for insurance on two cars and two homes has been cut by 42% WITH EXACTLY the same coverage. The choice is yours.

SCAM ALERT !!!!! January 2020 I was involved in an auto accident with Liberty mutual insured. Other driver failed to yield, struck my car. Police arrive and cited the other driver. I received police report and filed claim with Liberty Mutual insurance. I was directed to individual named Sheena Soberon i called with case number voice mail said I would be contacted in 24 hrs. After 24 hrs I called left another message. No return call. After 2weeks I received message that claim was denied. Unbelievable! So it seems Liberty mutual is dishonest , sketchy at best. I would never deal with Libert Mutual. I am now in the process of involving attorney to proceed. It is apparent Liberty mutual is flooding television with ads because they are a terrible insurance company. I would wholeheartedly avoid this dishonest company. I wouldnt even call them an insurance co. More accurately would be SCAM! No wonder ZOLTAR wants to escape!!!

😘

It was ok. I heard raves but didn't think it was great.

The worst company to get insurance from. So they insured me in August then sent a letter 2 weeks later saying they were canceling my policy october 19th for a ticket I got in 2017. So September they drafted my payment out and I called to make sure there would be no payment for October drafted since they were canceling. Well october has come and they drafted the money out my account which left me in the negative. I called them told them I wanted it canceled now instead of the 19th and that I wanted my money back plus my bank fees because I was told there would be no draft for October. She said I could get my money back within 3 to 5 business days of me canceling but I could not get my overdraft fees. So today is the 5th business day of me canceling and no money back in my account. So I called customer service says that I will not be issued a refund until october 29th now mind u I called october 17th to cancel that day. The lady then tells me I will get back in my account 3 to 5 business days from the 29th... LIBERTY MUTUAL U TOOK MY RENT MONEY OUT MY ACCOUNT. I NEED MY FUNDS NOW NOT 3 TO FIVE BUSINESSES DAYS AFTER THE 29TH. I will never reccomend them and they need to take the commercials off tv.

They would not very helpful I could not get any information that I need it

I have a life insurance policy with them, I think. Not sure who its with anymore they keep selling out and buying back. Anyway, while it was with them as Liberty Life they had allowed someone (NOT ME) to borrow against the policy and I only found out about it once I called in for some unrelated matter. Finally after going through the better business bureau I got that straightened out. Well a few months ago I received a letter saying a new company had my policy and when I called in about it, they said they couldn't talk to me since I was no the owner? of the policy and that I'd need my older brother to. What? Then I was informed that he had purchased the policy, and they wouldn't tell me who the beneficiary was. Asked him, he knew nothing about it. Seems like it's some kind of mix up, still haven't gotten it straightened out. This company is a joke, or at least whatever company they are now is.

EXCELLENT

I was put on hold and they continuously hang up on me

Affordable

I have been with this company for five years. I have never had a accident but they make life living hell ...car has been fixed by another company but claim is still on my policy.

Liberty Mutual is the worst carrier in South Carolina IMO. Every carrier “customizes policies to fit your needs.” This carrier is all about taking your premium payment and then not paying out fairly if you’re legitimately injured. Stay away.

I went to pay your bill they would not let me pay my bill there that I would have to send payment to the main office first time hearing something like this probably will be changing insurance companies

Im so happy to become a client with Liberty Mutual. They take real good care of their policyholders. If you want some car insurance go to Liberty Mutual, ask for Jess tell them Greta Holliway sent you

I cancel my policy and the left over amount they send to collection. They should at least try and call me for the payment. I will never do business with this company again

5 days still investigating I was in a stopped car in turning lane there client back into me from the next Lane over. If I did not hear from you by the end of today February 21st 2018 will be going to a court how to file a lawsuit

No help at all. Went in to talk to a agent we called the same 800# I was calling.

Great company

In the process of looking for a different company. After almost 18 years (maxed out insurance) with them, home and autos...they are really jacking up prices because of the hail storm a few months ago. They do not seem to care about customer loyalty or only using claims during natural storm damages...very disappointing considering how long we have been with them. I would have preferred to know this a long time ago considering how much we pay them.

This is a great insurance company

Absolutely a JOKE of a company. They are CROOKS! They have so many "loop-holes" they DO NOT work for the customers. They work to fatten their own greedy pocket. This made me rate them at least 1 star. They DO NOT deserve even one!

Worst company that I have ever dealt with.

Excellent customer service during 2claims in 6 months. I total loss, new car was stolen 2nd a parking lot hit to new replacēent car All timely and helptul

Slow on settling a claim against GEICO when I was rear ended in an accident. Over 7 weeks and still no settlement with other company.