Comparion Insurance Agency

Chattanooga, TN
"Expert insurance advice from a member of your local community"
Local office in Chattanooga, TN

Our office

1206 Pointe Centre Dr
Ste 170
Chattanooga, TN, 37421
Get directions
Hours
Monday:
8:30am - 5:00pm
Tuesday:
8:30am - 5:00pm
Wednesday:
8:30am - 5:00pm
Thursday:
8:30am - 5:00pm
Friday:
8:30am - 5:00pm
Saturday:
Closed
Sunday:
Closed

About our office

At the Comparion office in Chattanooga, trained local agents can help you find the coverage you need, and the discounts you deserve. Our Chattanooga office is located in the Pointe Center complex off of East Brainerd Rd., near the Social Security office.

We proudly serve the Tennessee communities of Chattanooga, East Ridge, Ooltewah and Harrison in Tennessee. We also serve the community of Ringgold, Georgia.

Causes close to our hearts
Our representatives participate in a number of community activities including:

  • Participating in local events such as PBS Family Day and the Toys for Tots drive.

  • Volunteering at the Chattanooga Area Food Bank through the Serve with Liberty program.

Talk to a Comparion Agent Today
Contact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Quote with an agent

We're ready to offer personalized advice and quotes on auto, home, life, pet, and more.
Start your quote

Our insurance partners

Did you know Comparion agents offer insurance from Liberty Mutual and many other companies? Agents can quote trusted insurance partners with products that cover your family, income and assets like a home, car, boat or jewelry. Our mission is to help you find the right insurance coverage at affordable rates.

Our key partners are listed below. We also offer dozens of other national and regional insurance companies depending on where you live.

  • Safeco Insurance
  • American Modern Insurance
  • Homesite Insurance
  • Nationwide Insurance
  • National General Insurance
  • Protective Insurance
  • Progressive Insurance
  • rli
  • Travelers Insurance

Meet our agents

Our agents are licensed in:

  • Alabama
  • Florida
  • Georgia
  • Louisiana
  • Ohio
  • South Carolina
  • Tennessee
  • Texas
A home ready to be insured

About Comparion Insurance Agency in Chattanooga, TN

Local sales agents serving customers in Chattanooga, TN. We're launching Comparion Insurance Agency: A Liberty Mutual Company to help consumers and small businesses get the expert advice they need to find the right insurance policy. Comparion agents will help you find personalized coverage to fit your budget - offering options from Liberty Mutual and many other national and regional insurance companies.
Learn more about us
Google Reviews
3.99 / 5
3.99 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Empty
(101 Reviews)
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
December 15, 2022
We look forward to helping you again in the future.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Chris altadonna has been a very professional and very understanding agent for my family. He is always on target and focused on my family’s needs. He always has a solution for my questions. We’ve been with him for a few years and Chris has always been available whether he is at work or at home. He is by far the best agent my family has had. Don’t know what we would do without him. Thanks for being there for us Chris.
Response from Comparion Insurance
November 14, 2022
Hi Pedro, thank you for taking the time to leave Chris such a great compliment. We look forward to helping you again in the future.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Chris was aggressive in getting us the best price for our houses and kept us informed of what was going on.
Response from Comparion Insurance
November 15, 2022
Hi Brian, Thank you for taking the time to leave us a review. We look forward to helping you again in the future.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
I have had Chris as my agent for several years. He has always done the best job to help me with my homeowner & auto insurance. He is an asset to your company. Keep up the good job Chris.
Response from Comparion Insurance
November 15, 2022
Hi Limateen, thank you for taking the time to leave our local sales agent such a great compliment. We look forward to helping you again in the future.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
This company is awesome! They get you great prices and keep looking for more ways for the client to save money. I recommend them very highly.
Response from Comparion Insurance
November 15, 2022
Hi Lena, the local sales agents in this office thank you for your positive review! We look forward to helping you again in the future.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Many thanks to Chris Altadonna for helping me negotiate a lower homeowner's insurance rate. He is thorough, responsive, and very pleasant to work with. Definitely recommend!
Response from Comparion Insurance
November 15, 2022
Hi Laurie, thanks for your kind words. We look forward to helping you again in the future.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
whenever i have a question or need some insurance advice I reach out to Chris and he gets me directed each time. When we were doing new construction he got us on track with someone that handled that type of insurance. When the tornado came thru a few years ago he guided us on what to do.
Response from Comparion Insurance
November 15, 2022
Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Chris is incredibly responsive, professional, and cost effective. I would recommend him to anyone looking for insurance.
Response from Comparion Insurance
November 10, 2022
Hi Paul, thank you for taking the time to leave our local sales agents such a great compliment. We look forward to helping you again in the future.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Mr. Chris is alway there to help me throughout our problems
Response from Comparion Insurance
November 8, 2022
Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Chris A. was awesome. Super friendly and professional.
Response from Comparion Insurance
November 8, 2022
Hi Terri, thanks for your kind words. We look forward to helping you again in the future.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
This office is great they always take care of me when I contact them.
Response from Comparion Insurance
November 8, 2022
Hi Mike, Thank you for taking the time to leave us a review. We look forward to helping you again in the future.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
November 8, 2022
Thank you for the 5-Stars, Mark!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
November 8, 2022
Thank you for the 5-Stars, Mark!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Chris has always helped me out when needed.
Response from Comparion Insurance
November 8, 2022
Hi Rodney, Thank you for taking the time to leave us a review. We look forward to helping you again in the future.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
November 4, 2022
Thank you!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
November 4, 2022
Thank you!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
November 4, 2022
Thank you!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Always get Great Service from Chris Altadonna !! He always responds in a timely manner.
Response from Comparion Insurance
November 4, 2022
Hi Bill, thanks for your kind words. We look forward to helping you again in the future.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Got Insurance with Shawn and team in 2015 when we moved to Hamilton County. We moved to Winston Ga. May but stayed with Shawn. Great service, always accessible.
Response from Comparion Insurance
November 4, 2022
Thank you, Robert! I look forward to helping you for years to come.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Chris has always been responsive and taken care of all our insurance needs.
Response from Comparion Insurance
November 4, 2022
Thank you Vic!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
They gave us the best rate for our home and car insurance!
Response from Comparion Insurance
November 4, 2022
Thank you Rita! If you have friends who need insurance, please send them to this oustanding team!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Shawn and his team are amazing. I was with USAA for many years, and while the rates were a little high, the customer service was sogood. But Shawn showed me a way to keep the same coverage but save almost 50%!.
Response from Comparion Insurance
November 4, 2022
Hi Wanda, the local sales agents in this office thank you for your positive review! If you have friends who need insurance, please send them to this outstanding team!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Chris is a fabulous agent. Always there to help and answer questions.
Response from Comparion Insurance
November 4, 2022
Hi Shannon, thanks for your kind words. We look forward to helping you again in the future.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Chris Altadonna my Liberty Mutual agent is great and the main reason I stay with Liberty
Response from Comparion Insurance
November 4, 2022
Hi Tony, thank you for taking the time to leave our local sales agent such a great compliment.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Chris was incredibly helpful. As a first time home buyer, jumping through the hoops to get your first home is an intimidating task, but Chris made the insurance aspect a breeze to work through. He was attentive, accessible and incredibly helpful through through whole process. I can't recommend him enough!
Response from Comparion Insurance
November 4, 2022
Wow! Thank you. This review made my day. We appreciate you recommending our consultation services and we're happy to hear that you had a wonderful customer experience.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Needed a policy for new home purchase underwriting. Chris Altadonna secured one quickly and at a reasonable premium. I would strongly recommend Chris for any insurance needs!
Response from Comparion Insurance
November 4, 2022
Hi Steve, Thank you for taking the time to leave us a review. We look forward to helping you again in the future.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
October 26, 2022
Thank you, Bill!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
We love Jeremy! It’s wonderful to find an insurance provider with integrity who actually cares about their clients as people! 100% recommend!!!!
Response from Comparion Insurance
October 19, 2022
Wow! Thank you. This review made my day.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Great value for what you are paying and excellent service!
Response from Comparion Insurance
October 19, 2022
Wow! Thank you. This review made my day.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
October 19, 2022
Hi Sherry Songer, Thank you for taking the time to leave us a review.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
October 19, 2022
Hi Christa Songer, Thank you for taking the time to leave us a review.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Shawn is amazing great customer service
Response from Comparion Insurance
October 19, 2022
Hi Adele Boyd, thanks for your kind words.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
One of the best offices in the country! Great people to work with!
Response from Comparion Insurance
October 19, 2022
Hi Chris Altadonna, Thank you for taking the time to leave us a review.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Love comparion!
Response from Comparion Insurance
October 19, 2022
Hi Jeremy Songer, Thank you for taking the time to leave us a review.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
October 19, 2022
Hi Brian Gray, Thank you for taking the time to leave us a review.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Excellent group of people to work with!
Response from Comparion Insurance
October 12, 2022
Thank you!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
October 6, 2022
Thank you!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Home away from home! Beautiful, inviting white sand beaches with great surf fishing.
Response from Comparion Insurance
October 5, 2022
Thank you Scobey!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
September 13, 2022
Hi Christopher Walkington, the local sales agents in this office thank you for your positive review!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
I have never had an agent as long as I have had Liberty Mutual. I was having some issues and the Agent Shawn Stiger contacted me and HE has been my agent ever since. HIGHLY RECOMMEND HIM AND HIS TEAM, EMILY. They both give you their 200%. Thanks so much Shawn and Emily.
Response from Comparion Insurance
August 19, 2022
Thank you! We look forward to helping you again in the future.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
June 27, 2022
Hi C Payne, Thank you for taking the time to leave us a review.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Liberty in Chattanooga was so helpful and friendly! Saved me a ton of money on my car insurance.
Response from Comparion Insurance
May 13, 2022
Hi Kaitlan, the local sales agents in this office thank you for your positive review!
2 out of 5
2 out of 5 starsStar FilledStar FilledStar EmptyStar EmptyStar Empty
Response from Comparion Insurance
May 9, 2022
Hi A. A., Thank you for taking the time to leave us a review.
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
I recently had my personal property stolen. Liberty mutual rep Micheal have given me and my senior mother so much trouble. I had full coverage on the contents in my trailer. The representative Micheal even stated we have $3500 in contents. Now it's been well over 1 month and still have not received payment. Even though he stated we was due. I'm looking for a new provider to insure our vehicles and motorcycle.
Response from Comparion Insurance
May 6, 2022
I’m sorry you had a bad experience with Liberty Mutual’s claims department. Here at Liberty Mutual, we want to make sure we are connecting you with the appropriate teams to best address your concerns and needs. This is a local sales office. If you’d like to speak with a claims specialist, please call 800-225-2467.
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
Price was 275 and over past few years has grown to 475/month with zero claims, wrecks, violations or anything else. The last increase was from 375 to 475!!! There are no humans to speak to unless you go through a maze of automated prompts. I did move part of my insurance away, soon to be all, and they had even put my information in their system as me living in a different state. The coverage have also declined. I pulled old policies to compare and they start adding things “we won’t cover anymore.” Read the other reviews about rate increases. The “swoop and grab”. Low entry rate and jack it up baby!! That’s their game plain and simple. At the time of this review they have a 3.2 star rating. That’s a 64 out of 100. Where I went to school, that would be an “F”. Trust what you read on these….people. Run, Run, Run. I switched my homeowners to Farm Bureau. Much cheaper and more coverage. USAA Was also cheaper and so was Geico. Save your time and don’t even bother calling. Like I said, I just received an almost 30% increase. You’ll definitely be paying for what you need and then some.
Response from Comparion Insurance
March 30, 2022
Thank you for your review. We’re sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Good to customers in all aspects.
Response from Comparion Insurance
March 25, 2022
Hi Victor Knight, Thank you for taking the time to leave us a review.
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
Response from Comparion Insurance
February 22, 2022
We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied.
3 out of 5
3 out of 5 starsStar FilledStar FilledStar FilledStar EmptyStar Empty
Response from Comparion Insurance
February 3, 2022
Hi Talya B, Thank you for taking the time to leave us a review.
4 out of 5
4 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Empty
They beat my old insurance company price so now I'm I ride with with them
Response from Comparion Insurance
January 4, 2022
Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards. We can’t thank you enough for your kind words. Your review means a lot to us and lets us know we’re on the right track! We can’t thank you enough for your kind words. Your review means a lot to us and lets us know we’re on the right track!
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
I have been with this insurance for almost a year, my quote was a bit high but manageable, now every month it keeps going higher and higher. I haven't had any wrecks or traffic violations and it still climbs. I know paid in September and customer service is telling they didn't receive a payment. So. Where did my money go? I feel like I am being scammed! Do not use this insurance!
Response from Comparion Insurance
November 17, 2021
We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies.
4 out of 5
4 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Empty
Takes a while to talk to a human customer service rep but the person I spoke with was very professional. I think their auto insurance is on the high side so I am going to shop around.
Response from Comparion Insurance
October 6, 2021
We’d like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out!
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
They don't answer their phones or respond to email. Terrible service
Response from Comparion Insurance
September 9, 2021
We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied.
4 out of 5
4 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Empty
Response from Comparion Insurance
August 25, 2021
Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.
2 out of 5
2 out of 5 starsStar FilledStar FilledStar EmptyStar EmptyStar Empty
Had some barriers going on.
Response from Comparion Insurance
August 16, 2021
KATHLEEN WATTS, thank you for your review. We’re so sorry that your experience did not match your expectations.
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
Customer service is terrible!! No one will every answer or call you back!
Response from Comparion Insurance
August 9, 2021
Robin Coffey, thank you for letting us know about this. Your feedback helps us get better
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
I am not going to bother. I am calling the insurance commission.
Response from Comparion Insurance
August 9, 2021
Gregory Adamson, thank you for your review. We’re so sorry that your experience did not match your expectations.
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
Crooked, will raise prices for no reason and they get false information and raise your rate and expect you to fix. Worse insurance and when you cancel they still take the money out of your account.
Response from Comparion Insurance
August 9, 2021
Michael Williams, we always aim to deliver a great experience. Thanks for taking the time to bring this to our attention.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
August 9, 2021
Thank you for the 5 stars, Crystal Sims!
4 out of 5
4 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Empty
Response from Comparion Insurance
August 9, 2021
Thank you, A Demetrius Sanford!
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
If you have this insurance you might want to check with the tag and title office to see if you are covered, meaning you might be paying for it but they probably didn't upload it to Ga. Which will cause your registration and license to get suspended which will cost you alot of money, going through this problem with them now
Response from Comparion Insurance
August 9, 2021
Candace Blaylock, thank you for your review. We’re so sorry that your experience did not match your expectations.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Great customer service.
Response from Comparion Insurance
August 9, 2021
Thank you for the 5 stars, Sarah Elisabeth!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Best rates for car insurance ever! The commercial is right, you only pay.for what you need.
Response from Comparion Insurance
August 9, 2021
Thank you, Cindy Crabtree. This review made our day!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
August 9, 2021
Thank you for the 5 stars, Rhianna McGill!
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
Response from Comparion Insurance
August 9, 2021
Thank you, Chris Taylor!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
August 9, 2021
Thank you for the 5 stars, Whitney Daniels!
4 out of 5
4 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Empty
There really not much to say. Lol it just an insurance place but I stayed on phone for an hour.
Response from Comparion Insurance
August 9, 2021
Brandi Robertson (Stars), thank you for your review. We appreciate your business!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
August 9, 2021
Thank you for the 5 stars, Sheila Swafford!
4 out of 5
4 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Empty
Nice sales crew and very helpful
Response from Comparion Insurance
August 9, 2021
Thank you, Brenda Keene!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
The customer service is very good
Response from Comparion Insurance
August 9, 2021
Thank you for the 5 stars, Jean Walker!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
15 years of great service from Liberty Mutual
Response from Comparion Insurance
August 9, 2021
Thank you for the 5 stars, angela durham!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
I love liberty mutual insurance I got more insurance for my car plus renter insurance for cheaper than I did with direct insurance
Response from Comparion Insurance
August 9, 2021
Thank you for the 5 stars, K C!
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
Response from Comparion Insurance
August 9, 2021
Thank you, Sam Dent!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
So, I’m a young driver and I have a TERRIBLE MVR. I’ll just get that out there. Two years ago I met Patrick Moates and he couldn’t get me a good rate with Liberty Mutual. Since then Patrick got me through 2 other insurance companies who could get me the cheapest rates with legitimate coverage. Then it happened, two days ago Patrick calls me, tells me their rates dropped and quoted me insurance. I saved so much money switching to Liberty Mutual I was able to gain better Coverage, Gap Insurance, Roadside Assistance, and more within a 3 minute phone call. If you need ANYTHING make sure to ask for Patrick Moates cause he will keep working til he can get you what you need.
Response from Comparion Insurance
August 9, 2021
Matthew Megler, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
August 9, 2021
Thank you for the 5 stars, Bella Donna BeeHealthy!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
They have always been there for me.
Response from Comparion Insurance
August 9, 2021
Thank you for the 5 stars, Donna Cole!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
August 9, 2021
Thank you for the 5 stars, Josh Dodd!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
August 9, 2021
Thank you for the 5 stars, Cynthia Leonard!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
August 9, 2021
Thank you for the 5 stars, Jeff Stanford!
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
Terrible. I hope I am not hit by another of their policy holders.
Response from Comparion Insurance
August 9, 2021
J. Brooks Rawlston (Wreck It Rawlston), thank you for your review. We’re so sorry that your experience did not match your expectations.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
August 9, 2021
Thank you for the 5 stars, Margarita Cruz!
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
Wish I could leave 0 stars. Three year loyal customer - worst service Ive ever dealt with. AND I KNOW CUSTOMER SERVICE! Agent told me I was paid up for a year and only to find our it was paid for 6 months - for a years price. Another insurance was half the price. AVOID THESE SCAM ARTISTS.
Response from Comparion Insurance
August 9, 2021
SimplyScop3s, thank you for your review. We’re so sorry that your experience did not match your expectations.
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
I have been a customer for 14 years. When you really need them they will not be there for you. We have been denied wind damage on our roof recently and they refuse to even send another adjuster out for a second opinion. Very rude people who just dont care about the customer. They made it very clear they dont care if we stay with them or not. I spoke with multiple people there and wasted countless hours try to resolve this issue. Do not use Liberty Mutual of Chattanooga.
Response from Comparion Insurance
August 9, 2021
Jonathan Brock, thank you for letting us know about this. Your feedback helps us get better
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
Response from Comparion Insurance
August 9, 2021
Thank you, Gary Lively!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
August 9, 2021
Thank you for the 5 stars, Regina Dozier!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
August 9, 2021
Thank you for the 5 stars, Kaitlyn Coleman!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Great service and very polite representatives.
Response from Comparion Insurance
August 9, 2021
Thank you for the 5 stars, Jimmy Underwood!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
August 9, 2021
Thank you for the 5 stars, Keetly Marc!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
August 9, 2021
Thank you for the 5 stars, Kevin Hurt!
3 out of 5
3 out of 5 starsStar FilledStar FilledStar FilledStar EmptyStar Empty
Liked the agents, but the rate increases are insulting, almost double of my new policy with another company. Too bad.
Response from Comparion Insurance
August 9, 2021
Donna Kelley, thank you for your review. We’re so sorry that your experience did not match your expectations.
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
Like many have stated they raise your rates every year. I have never had a claim and every year it increased. I was involved in a MVC (not at fault) called my agent and never heard back from him. Have emailed multiple times without a response. When they want your business they are very attentive but afterwards radio silence. Dealing with their claims department was not any better. Happy to be done with liberty mutual.
Response from Comparion Insurance
August 9, 2021
Merritt Adams, thank you for letting us know about this. Your feedback helps us get better
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
I am 50 years old with s great driving record and you quote me 225 a month umm no!! And all this talk about good rates. It would cost me more money to switch. Ridiculous.
Response from Comparion Insurance
August 9, 2021
M Desjardins, thank you for your review. We’re so sorry that your experience did not match your expectations.
4 out of 5
4 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Empty
Response from Comparion Insurance
August 9, 2021
Thank you, Michael Ashby!
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Response from Comparion Insurance
August 9, 2021
Thank you for the 5 stars, Jona Pritt!
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
They talk a good game at first....then they find sneaky ways to raise your rates without telling you. Did it with my cars, when I called to talk to the man who sold me the insurance they said they didn't know him ( had his business card in my hand) I switched got it less than half price for better coverage. So they raised my homeowner's insurance up from 800 to 2000, got a quote from Flo 1100. Bye Liberty mutual!!!!!!
Response from Comparion Insurance
August 9, 2021
Gary Lively, thank you for your review. We’re so sorry that your experience did not match your expectations.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
I Have had a long standing relationship with David Stephenson and liberty mutual of chattanooga and I can say first hand they really care for their clients. I've personally seen David and the others bend over backwords over and over to make sure their needs were met. I work closely with all of the area's insurance companies, specifically the claims departments and I see their tendencies when it comes to claim denials and approvals and Liberty Mutual always does the right thing. There aren't many carriers you can say that about.
Response from Comparion Insurance
August 9, 2021
Thank you, Timothy White. This review made our day!
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
Swaped 15 years at USAA as a friend got a job here. They fired him and jacked my rate up 10% the first year. I had heard that they offer entry rates then jack it up which is exactly what happened...I call it the Swoop and Grab...Whats ever creepier, is that they sent me letters signed by this friend who isn't even there...sort of speaks to their ethics. I called their area manager who told me that a 10% per year increase is standard while he had a mouth full of food. Total group of Turds- Back to USAA for me
Response from Comparion Insurance
August 9, 2021
Wells Eady, thank you for letting us know about this. Your feedback helps us get better
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
Response from Comparion Insurance
August 9, 2021
Thank you, Cathy Randolph!
4 out of 5
4 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Empty
Response from Comparion Insurance
August 9, 2021
Thank you, Lee Snell!
1 out of 5
1 out of 5 starsStar FilledStar EmptyStar EmptyStar EmptyStar Empty
Horrible company. Will not do their job when their client has been deemed at fault in a wreck. Ridiculous they do not like to pay.
Response from Comparion Insurance
August 9, 2021
Haylie Aven, thank you for letting us know about this. Your feedback helps us get better
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
i've never had such a great experience with any other insurance company... and they're cheaper!i have my own insurance agent and i can contact him whenever. he is AMAZING, and anything i need he does ASAP and in such a positive manner. his name is David Stephenson, so if you want a great insurance agent he's your guy and liberty mutual is your place!
Response from Comparion Insurance
August 9, 2021
Hi, Patience Hardy! Thank you so much for taking the time to leave us this amazing review.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
I am writing to commend two wonderful Liberty Mutual representatives. David Stephenson and Jona Pritt have gone far above and beyond usual and customary customer service. First, somehow they discovered that I was paying excessive premiums for auto & home coverage. They called me into the office for a consult. They spent two hours w/ me going over my coverage. They saved me over $6,000.00 annually when it was all said and done. With the savings on my homeowners, I am able to refinance my home for 15 year fixed rate at the same payment I had on the original 30 year loan. The auto was comparably reduced, and I am getting the dashboard trackers on all 4 cars. I may be eligible for even further auto premium reduction. They also recommended two types of annuity for my retirement funds. I chose the estate maximizer whole life policy. This is peace of mind insurance that I did not know was available. This meeting with Jona and David was truly an unexpected blessing. They thoroughly investigated my position, and were patient to let this old lady ramble on with my life stories. They could not have been more cordial, professional, or knowledgeable. I have been with Liberty Mutual since 1999. This is the first time anyone has contacted me for a personal consultation. If they had not called me, I would have continued to pay that $6,000 per year. These are folks who looked out for my bottom line more than they did for yours! How refreshing in this age of the 1% vs. the 99% we hear about daily in the media!! These two are priceless, and I shall be telling everyone I know!!! God bless...
Response from Comparion Insurance
August 9, 2021
We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Mary Suggs!
Write a Review
Comparion Reviews
5 / 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
(2 Reviews)
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Very impressed with Adam Freitag, LUTCF
Response from Comparion Insurance
August 24, 2022
Wow! Thank you. This review made my day.
5 out of 5
5 out of 5 starsStar FilledStar FilledStar FilledStar FilledStar Filled
Competitive prices and phenomenal service. Financially sound company that does business locally, by phone, or by email. You have the option of speaking with a local agent or calling an 800 number. The local Chattanooga office is top notch!
Write a Review
©2023 Comparion Insurance Agency, A Liberty Mutual Company - 175 Berkeley Street, Boston, MA 02116. The materials herein are for informational purposes only. All statements made are subject to provisions, exclusions, conditions, and limitations of the applicable insurance policy. Coverages and features not available in all states. Eligibility is subject to meeting applicable underwriting criteria. Learn more about our privacy policy at libertymutual.com/privacy.
Comparion is an Equal Opportunity Employer and an Equal Housing Insurer.