Comparion Insurance Agency

Erica Cook is super easy to talk with about all the details. Very responsive!!

I had wonderful customer service and the person that helped me was Erica Cook. She was detailed in explaining what my new policy would be and saved me over $100 a month! I highly recommend them if you want an experience that’s easy and quick.

I’ve worked with Stacy Leissner for several years on our insurance and she is always professional and provides great customer service! I highly recommend her!

Liberty mutual was not there for me in sneaky, underhanded coverage gaps. Like throwing thousands of dollars out of the window. Staff was very rude and unhelpful. Don't be fooled by them. I won't again...

Haven't been their in person. Only on the phone. But very nice helpful staff. Good place to cover many of tour Ins.needs.

My monthly rate keeps changing I have to call in every month I've been with them for four months and four months I've had to call in and ask him why my bill is change and they go back to the normal amount but for those people that don't keep a close eye on their bills this is how you get scammed

Fun times and great food‼️

Someone has been frauding my parent's account for years and when I called with my parents to stop it. They explained to me that we can not and we aren't allowed to cancel. How can an account be started without someone's knowledge amd they won't help to fix it. They are not for the clients but for their bottom line. Be careful

Helpful.

Called for a quote and never got a returned phone call.

So glad I called Liberty Mutual, they are saving me nearing two hundred dollars a month!!! Woo hoo, so grateful.

So liberty mutual sent me a survey regarding my claim to replace my roof do to storm and wind damage. Although my neighbor to the right of my house roof was replaced by State Farm. And I fixed the licks to my house as to prevent further damage. The claims adjusted liberty mutual sent out stated that my roof was in good shape. In spite of have several soft spots and the replaced shingles. My claim was denied! I expressed my dissatisfaction with liberty mutual in the survey. To add insult to injury a liberty mutual customer service representatives gave me a call for more information. This only angered me more because he began to argue with me that liberty mutual was right to deny my claim. Now I'm sure. I have the wrong insurance company.

Great deal for my home and auto. Make sure you ask about the 90 day driving discount

Stacy Leissner was very helpful and attentive on a Friday afternoon! Answering each question direct, explained the policy thoroughly and broke it down for me. 5 star service!

A policy automatically renewed, no changes to coverage, no new claims, but they did decide to include a surprise rate increase of almost 100%! Liberty Mutual Insurance is trying to justify it by saying that this is completely normal since the rates change at times and that we should stay with their insurance.

Good insurance

Matthew Ramirez with Liberty Mutual has been very helpful with all of our questions and we feel very comfortable knowing he is taking care of our family. Being comfortable with your insurance carrier these days means a lot. Thank you Matthew Ramirez.

We have been with Liberty Mutual right at 3 years now. Stacy Leissner is our agent and she has been the most helpful agent we have every worked with! She has taken time to explain our policies in detail, answer any questions we may have and helped us get a recent roof claim handled in a professional and timely manner! I highly recommend Liberty Mutual and Stacy Leissner!

Stacy Leissner at Liberty mutual is the best agent Ive had the opportunity to work with. She is very responsive, and knowledgeable! She has taken the time to brake down all of my coverage's and let me know how they work. Her recommendation are always in my best interest. -Highly recommended!

Thyra Clagg is amazing! I received her name as a referral from another Real Estate Agent that she also had assisted to help save a 1st time Homebuyer money on their monthly payments. Thyra responded to my late in the evening phone call and contacted my client right away. She is professional, courteous and Honest and is my go to Insurance gal. She has also helped several of my friends and family save money as well. A True asset to Liberty Mutual

Matt Ramirez really takes care of you at Liberty Mutual Insurance!! I needed car and renters insurance asap, I just emailed my information to Matt and he made the process so easy.....🙏Thanks Matt

Thyra Clagg is great she had all the answers for my insurance questions!

Most people probably don't brag about their insurance experiences but when your agent is a rock star like Susan Gonzalez its hard to keep quiet about it! She has taken such good care of me over the years and saved me tons of money on home, auto, and umbrella policies. These days its extremely rare to find someone that truly embodies what stellar customer service is really all about. Susan answers all of my questions (yes, I ask a ton of them), helps me understand my options, and really goes the extra mile to ensure I am not spending a single dollar more than I need to for my coverage. I could not be happier with the service she provides. If you are in the market for insurance and have had less than stellar experiences with your agent, Susan is definitely the person you need to see!

Thyra is so great to work with and beyond helpful!. I can't think of anyone I would rather work with!

Thyra Clagg has been incredibly helpful and patient answering all my insurance questions!

Worked with Matthew Ramirez. What a class act. He answered any questions I had and if he didn’t know the answer, his amazing team was there to help. Would definitely recommend him and their Agency. Great job !!!!

I was a loyal customer with another insurance provider for over 20 years. A coworker suggested that I contact Susan Gonzalzez with Liberty Mutual to get a quote. The savings were amazing and my limits of liability actually increased. I really appreciate the customer service that Susan has provided me and my family the past 2 years. Susan made switching providers easier than I ever imagined. So happy I gave her a call.

I have worked with Susan Gonzalez with Liberty Mutual in The Woodlands for years both for my personal insurance needs (home, auto, umbrella) as well as insurance needs for my clients. Susan's communication is unbelievable - whether it be a call, text or email she is always on top of it and is extremely fast in providing me and my clients with insurance quotes, insurance binders for closing, renewal information, etc. Susan Gonzalez is definitely my "go to"!

We switched our auto and home policies to Liberty Mutual a few years ago because Stacy Leissner took the time to explain in person the difference between what we had already and what they offered. She sat with us and went line by line in comparison. She made some suggestions as to how we could optimize our coverage and save money at the same time. Stacy is so patient and knowledgeable! Over the past two years we have had several issues within our house and Stacy has been there to walk us through everything. I love the personal service she provides and her willingness to help. Actually, I just love being able to have an actual relationship with my insurance agent. I would wholeheartedly recommend Stacy and Liberty Mutual to anyone and everyone!

My agent is Susan Gonzalez, been with her for almost 5 years now with my auto and homeowners. Saved big time! She has always answered my calls and questions. Thank you Susan for your professionalism and personal attention!

Thyra Clagg goes above and beyond to help with any insurance needs including pets!

Huge thank you to Thyra Clagg!! When I meet Thyra I was tremendously under insured on my car and home insurance. She took the time to explain my coverage and go over my options. She quickly got me quote that would not only protect me but save me money as well!! I recommend her to everyone!!

Thyra Clagg is top notch and extremely informative!

Edgar Peralta has taken care of all of my insurance needs for the past year and a half and he has provided the best customer service I’ve experienced from any insurance angent! I absolutely recommend him to anyone!

I am highly satisfied of their services. The agent I have used is Michael Clements and he is really great in serving my own interests. He had found me a great deal according to what I wanted. He started with the information regarding the property then asked me what I want in my home owner's insurance. Because of him, I will use this company for my other property.