Comparion Insurance Agency

Working with Kathya was fantastic! She is an incredible agent, with so much knowledge. I wouldn’t trust anyone else to better guide me when purchasing insurance! Thank you for finding us the best rates possible.

Mark K was great to work with!

It has been a pleasure to work with Mark Korpela as he reviewed my insurance needs. I found Mark knowledgeable and informative as he explained my insurance options. He was clear and precise in his presentation of new opportunities to meet my insurance needs. His trustworthy demeanor, and friendly, yet businesslike, conversation style increased my confidence as I spoke with him. I feel like I have finally found an insurance agent I can rely upon.

I highly recommend this insurance company, Mark Korpela has been one of the best agents I have worked with thus far. He was able to find me cheaper rates, he did not over talk and he explained everything throughly. He even founds me a package deal to bundle and save. Kudos Mark for making things work so smoothly in a short amount of time.

This is a great local office, with great agents! My agent is Kathya, and she is beyond helpful with all of my insurance needs, and finding the best rate! They are able to price out multiple carriers. Truly saved me a lot of time having to do it myself!

Very professional and experienced.

I had such a pleasant experience working with Mark. He was very knowledgeable and helpful with all of the questions I had. He found me a really great deal, one that I didn’t think was even possible! Would recommend working with Mark for any insurance related needs!

The person who answered the phone (Natalie) was extremely disrespectful and unprofessional. After telling her information about my claim, she started to read details about when the rental was taken back. When she stopped talking I told her the rental was taken back on the 10th of June not the 13th of June. She proceeded to say "whatever you say" when it was brought up that what she said was not okay, she then said "I'm not going to get into this with you" that is when I told her "I will be calling the 1-800 number to talk to someone else." Will never do business with this location again.

Polite and courteous people

Wonderful company I've been using this insurance for years.

Making problems with car claims. LM does not have Customer Support department or they are hiding CS address. Yesterday I followed instructions of "Response from the owner" with the same results: first a man said one word and disconnected after a minute, another call switched to voice recorder.

My home policy went up from $900 12 years ago to $2900 in 2019. I had a storm claim maybe 5 yrs ago BUT!!! THAT wasn't the reason of increase because ABSOLUTELY EVERY YEAR THEY INCREASED THE PREMIUM about $200 like clockwork....(prior to claim). When I questioned absolutely nobody could tell me why the increase... finally I got someone to send me an email detailing the increase every year but never WHY it was increased BEFORE any claim submitted. Todzel was very thorough in helping me get understanding. I finally found a much better home insurance plan. In that regard ..... Bad Bad Bad Customer Service.

Every channel , Every commercial break. Sick of your commercials

Don’t trust them They changed my deductible from 250 to 2500 after my car got stole And they took six months in advance, and they kept charging month to month , the claim department rude, they’ll never answer your call

I am SO disappointed in the Liberty Mutual/Safeco customer service. If you call for information regarding a claim you will wait on hold for over 40 minutes and no one will ever answer the call. It does not matter what time of day you call you will always receive a recording that there are many people ahead of you and the hold time will be between 25 and 40 minutes. Then if you opt to "have someone call you back when it's your turn in line" (according to their automated system) you will eventually receive a call and then continue to get transferred to different reps and you will have to repeat what you are requesting several times. I would not recommend Liberty Mutual/Safeco to anyone due to very poor customer service.

Don’t waste your time or money.

garabage, I added a road assistant in my policy. My car stop in middle of no where in a cold night at 3 AM. I called them to hook me up with a free towing service or small fee since I have the road assistance. Long story short they asked for $550 include my road assistant plane to tow my car for 31 miles only!!! I called a towing service and they charged me $120 that i paid from my bucket. Another Issue, I have 2 cars in my plane and I sold one so than I called them to take off my other car from the plan. I thought they will reduce %50 of the payment or so but no they reduce only $5. I used to pay $116 for 2 cars and the new payment with only one car is $112. I canceled my policy all they care about is money not service.

Well looks like they are more interesting in your personal live than just help you to get insurance this company sucks

Do not give you the best discount. Shop around before committing

I've read their web page. It says they don't take 3rd party insurances but for a year they were charging me for a 3rd party saying I wanted insurance and I didn't! I told them I never wanted that insurance but they said we are 100 percent charging you for insurance a 3rd party said you wanted. They should be ashamed of their business. I also had emails saying I never wanted that insurance. Please don't get in the same situation as I was. Just don't do it. They are no good. No matter how many times you call them they will do something this dirty!

Your commercials with the "out of work actor" are so annoying, I would never even consider you as an insurance company knowing my money could be helping fund commercials like that. Please stop

They took care of everything right away for me, and that was an expensive bill from the city I owed on.

Can you say.. Wonderful

Nice location plenty of parking

Watch out! They dont give fair compensation on RVs that got caught during Hurrican Harvey!¡ thumbs down on this old line Company¡¡¡ This Rockwood Forest River V-RV was brand new. Used once Wow, whatcha going to do, its unfair!

I met Tyler Breu about a year ago. He has now worked with me on several insurance quotes, providing extremely detailed review, honest assessments, and trustworthy recommendations. He is so professional and great to deal with. I highly recommend him.

Signed up for auto and home owners. Agent talked me into "right track" 90 day monitor driving. Guaranteed rate would only go down, can't go up is what he said, but upon completion of the program one of the policies rate went up. Right Track is a scam and agents lie to sell the policies. If they start out dishonest, I can only imagine what filing a claims end result would be.

They were great the first 10 years we were with them but within the last five years my premiums were increasing 25-30% with no claims, accidents or tickets! This year was the final straw when I received our auto policy and it increased $1400. Dropped them and found another company that was able to increase our home owner coverage and keep the same coverage on all of our vehicles for $2000 cheaper!