New Mexico

Sales Associate

Lamplighter Award

Pacesetter

Liberty Leaders

Albuquerque, NM-A

Online

Central Region Virtual Agents

I’m so grateful for your kind words, Dimitrje. Thanks for sharing your review with me and the community!

Great service and very knowledgeable. Mike made the insurance process quick and easy and was always really quick to get back when I had questions.

Hi Taquan, that's great to hear! We look forward to helping you again in the future.

Angelica was amazing definitely will be recommending 

Angelica is amazing. She responded immediately when I needed her the most (post accident). She worked with me through the entire experience and even helped lower my premium when I purchased a new car.  I would highly recommend the agency for anyone that is looking for great customer service, competitive rates and someone you can trust.

I'm just going to make a quick list of frustrations I've encountered over the past few months because otherwise I'd be typing things out all afternoon:

- Agent was utterly unreachable for weeks at a time. No response to e-mails, no response to calls. We finally got hold of his assistant and was told he was out of office but there was no auto-reply from his e-mail account and no one else ever got back when we left voicemails. So you'd better hope he doesn't vanish again at a time when you need him.

- Once he was finally back in the office it was still taking an eternity to get updates on our issue. My finacee called and spoke with his assistant and was told that Michael had e-mailed me a response regarding our concern. There was no e-mail so either he lied to his assistant or his assistant lied to my fiancee. My follow-up e-mail requesting clarification on this discrepancy remains unanswered as I type this review.

- I incurred an additional premium charge of $238 dollars when the insurance company stated that they didn't have proper documentation to support a discount based on the age of the roof on my home. Agent stated that it wasn't his fault because we had originally provided the documentation to a different Comparion agent that no longer worked there. Received a partial refund after proof was provided a second time but was still out over $150 due to Comparion's error/inability to maintain documentation on their customers' accounts.

- My homeowner's insurance didn't auto-renew after the first year came to an end. I found this out because my mortgage lender sent me notice of a $75 fee that I would be incurring due to a lapse of coverage. I've owned a number of homes over the past couple decades and NEVER had an issue with an insurance company failing to notify the lender of an annual auto-renewal.

TLDR: avoid at costs. Allstate provided higher coverages at a lower price anyway so maybe it was for the best that Comparion's customer service was so awful I ended up shopping around.

Angelica is the best! She answered all of my questions and reassured me when I wasn’t sure. She’s is so kind and I would recommend her and Mr Mike to all of friends and family! They really show how much you mean to them, so thank you Angelica and Mr Mike for all of your help!

Best insurance agent I've ever had! Michael goes above and beyond to help out his clients. He answers my phone calls and texts on weekends and has saved me tons of money

Michael is incredible at what he does! He is always super responsive and quick to get me insurance quotes when I ask for his help, and he is always willing to explore many options to ensure our clients are getting the best deal possible on insurance! Service and communication are unmatched!

Michael Frye is amazing ! He runs one of the best insurance companies in NM. Give him a call you won’t regret it!

Michael Is fast and efficient and will help you get a quote in record time even on the weekends  or after hours

I consulted Michael Frye of Comparion Insurance for an insurance policy we needed. He sat down with us, explained multiple different options, and answered the questions we had. It really helped us to get the correct coverage, make sure it aligned with our lifestyle and needs, and we felt very confident moving forward. We purchased the policy last month, and we still feel confident after the fact that we made the correct decision. Thank you again Michael, we really appreciate your assistance!

Michael has a true passion for helping his clients and he aims to make sure they understand their coverage and any gaps they have. Appreciate all his knowledge!

Thank you for the 5 stars, Derek Conde! I’m so glad you had a good experience. I wish you all the best.

Thank you, Donna Carter! I loved being of service to you and hope I can assist you again soon. I wish you all the best.

Thank you for the 5 stars, Celestino Baldivia! I’m so glad you had a good experience. I wish you all the best.

Thank you, Edward. This review made my day! I appreciate you taking the time to let us know about your experience. Please don't hesitate to contact me next time you want help with insurance.

Great people, transparent and an easy process. Thanks guys

Thank you for the 5 stars, Mo! I’m so glad you had a good experience. I wish you all the best.

Hi Mark, thanks for leaving such a positive review! When my customers are happy, I am too. I wish you all the best.

Thank you, Fran! I’m thrilled that you are satisfied with my services. If you have friends who need insurance, please send them my way.

Amazing people!!! I send them everyone i know!

Hi, Sal! Thank you so much for taking the time to leave me this amazing review. When my customers are happy, I am too. I wish you all the best.

Hi Terry Borba, thanks for leaving such a positive review! I’m so glad you had a good experience. I wish you all the best.

The best ever!! Thanks Michael and Angelica!!

Thank you, Loretta! I look forward to helping you again in the future!

Hi, Amber! Thank you so much for taking the time to leave us this amazing review. Our job is to advise you on all your insurance needs, and we are so pleased we could do that. If you have friends who need insurance, please send them our way!

The agents (Angelica Gurule and Mike Frye) are amazing, friendly, professional, and easy to work with. Saved me almost $100/month on my car insurance and made the process of shopping for insurance super painless and stress-free! I would recommend These guys to anyone!

Thank you, Michelle. This review made my day! I’m thrilled that you are satisfied with my services. Please don't hesitate to contact me next time you want help with insurance.

Michael is amazing he answered all my questions and help get me a new policy just amazing thank you Michael

I’m so glad you had a good experience. Thank you for the 5 stars, Brittany!

Thank you for the 5 stars, Tana! I look forward to helping you again in the future.

Thank you, Marco! I appreciate the fantastic review and am glad I could be of service. Please don't hesitate to contact me next time you want help with insurance.

Mike is a true professional! Listened to what I needed and tailored a policy that fit just right for my family and I. Highly recommended! 

Hi Lorraine, that's great to hear! I loved being of service to you and hope I can assist you again soon!

Thank you, Alfred. This review made my day!

Mr. Frye very helpful insurance agent I think he's the best I ever had

Thank you, Jamie. We set high standards for ourselves, and we are sorry to hear this was not met in your interaction.

Imagine a "professional" who is only looking to make a sale while lying/ misrepresenting  the contents of a new policy.   Shyster promised new policy would include gap insurance, and uninsured motorist coverage. Guy lied; PLUS, he never, as he promised he would, contacted the agent from the prior carrier that we were going with a new company. We called him out on his dereliction and declined to do business with him. Guess what?! He didn't cancel the policy and stole almost a thousand dollars from my elderly parents' bank account,  incurring bank over drafts.
I see that there is a similar complaint against this lazy guy in a review made by a woman several months ago.  We will be contacting the NM Insurance Commissioner regarding  his unprofessional behavior and theft.

Loved being of service to you and we can assist you again soon!

Michael frye Was an amazing person who knows what he's talking about and very helpful.
Very good at offering you the best policy also very honest opinions.

Your review means a lot to us and lets us know I’m on the right track!

I visited several local insurance agents when I needed to initiate new auto, home, and personal liability protection insurance policies.  Michael Frye was very generous with his time during my inquiries, and he answered all my questions/concerns in a straightforward, easy to understand manner.  I had some questions about another agency's insurance proposal that I thought might be too low, but that agent was unable to provide me with a reasonable explanation.  When I asked Michael to take a look, he was able to identify a possible error. (He also told me that if the other proposal was valid, it was a great deal, and I should accept it.)  In the event, there was an error in the other proposal, and it was not suitable for my needs.  Michael is a courteous, knowledgeable agent.  I would not hesitate to recommend others to contact him to discuss their insurance needs.   

We appreciate the fantastic review and are glad we xould be of service!

I highly recommend Mr. Michael Frye.
He guided my process from the beginning all the way to signing up for a Safeco auto and home bundle policy.
He was very responsive to my questions and forwarded any information I asked for.
I would give him an “5”overall.

Top notch service. Very professional and listened to my insurance needs.

Michael was so helpful really great very understanding. I’m very knowledgeable.

Thank you for the 5 stars, Angelica, and thanks for leaving such a positive review!

Mike is the best! Genuine and really cares for his clients. Highly recommend :)

Thank you so much for taking the time to leave this postive review!

Michale Frye is the best insurance person ever.  I highly recommend yougetting in touch with Mike. I was amazed how much he saved me on my insurance.

Johnny, I am so glad that you enjoyed your experience. Thank you for your business! I look forward to helping you again in the future.

Thank you so much for taking the time to leave me this amazing review. I work hard to exceed expectations and I'm thrilled you had a good experience.

Great agent can shop multiple insurers at once to make sure you’re getting the best rates.  I refer half of my clients from my sales job and most sign up with him.  Stellar insurance agent to work with!

Hi Matthew, thanks for leaving such a positive review! I appreciate your business! I look forward to helping you again in the future.

Excellent customer service very knowledgeable and professional
Thank you

Great to hear. Thank you for sharing and the 5 Stars!

Hi Ricky Alvarez, thanks for leaving such a positive review!

Hard to find an insurance agent like Mr Frye! Very easy to work with,knowledgeable,enthusiastic about his prouduct.would recommend to my friends n family!

Thank you so much for taking the time to leave us this amazing review.

Michael are the best insurance agent I ever had

Hi Zeph, that's great to hear! Thank you for the 5 stars!

Thank you for all your help! Answered all my concerns and saved me some money on top of it!

Rosanne, I am so glad that you enjoyed your experience. Thank you for your business!

Professional, helpful and responded in a timely manner.

Thank you for sharing and we are glad you had a good experience!

I get incredible service with Michael Frye at Liberty Mutual he's pleasant to talk to and always gets me the best deals on insurance! Thank you!

Hi Carl, thanks for leaving such a positive review!

Helpful -Friendly Prompt Service.
Would recommend doing business
with Michael. Thanks again!

Hi Sharron, thanks for leaving such a positive review!

Great guy and even better Insurance Agent.

Excellent service ! Definitely recommend to anyone looking for insurance. Very attentive and will answer your calls I can honestly say he is the best around the area!

Thank you for leaving a review even if it was not positive.

Thank you for leaving the review even if it was not positive.

Thank you for sharing,  We set high standards for ourselves, and we are sorry to hear this was not met in your interaction.

I'm blown away with how quickly the lack of professionalism started. I began working with Michael on 10/2022 and FIVE DAYS LATER the issues began. He wouldn't return calls/texts and if he did, he'd say he'd get back to me with a response to my questions but NEVER did. On an occasion, he said he went out to Las Cruces with family (that’s why he wasn’t responding) and “surely” I knew what that was like. Um, no sir. I’m an adult who takes accountability. Plus, he told me he was in a meeting that day and would call me right after, not that he was heading out on a family vacation. Michael deceived me and gave me a different price, different coverages than what I asked for and assured me I had insurance on my home, when he never even quoted me on it, only to make a sale. Agent negligence at its finest. This guy shouldn’t be allowed to be selling insurance. How is it possible to give a client wrong information about their coverages/rate and not be penalized? I kept trying to figure out how he has such a high rating. In my experience, Michael sent me a link to his webpage on the very first day we worked together. Of course, he had great customer service then but I should’ve waited to do the review. Most people submit their reviews and forget to ever come back. However, not all of us do. Maybe he sends his link to every first time customer. Please don’t be fooled, take this review as your sign to not do business with this guy. He seems to be doing this for the sales, not to actually help clients. There’s no reason why anybody should call to get insurance somewhere, only to be given false information. I can’t even imagine what would have happened if my car or my home would’ve been damaged by some sort of accident and come to find out my coverages were manipulated to get a better sale price or worse… not even having a policy!!!!! Do yourself a favor and go elsewhere.

Thank you for your positive review and providing feedback.

L G, thank you for your review. We’re so sorry that your experience did not match your expectations.

Was very helpful at first as described below, now is unresponsive when trying to contact him, guess once they make the insurance sale, this is what happens, hopefully the insurance isn't the same way.

Very helpful, very professional, polite, prompt and outstanding service!!
Helped me save a bundle!!!
Thanks

All feedback is important to us and we’re sorry to hear you had this negative experience.

Had a lot of help and had a great experience literally wouldn’t have my car without Michael and liberty mutual

Hi Dave Reano, thanks for leaving a positive review!

Mr. Frye helped me get insurance for my cars he made my experience awesome

Michael Frye is the best! Highly recommend him!

Michael was extremely helpful and knowledgeable! Provided excellent service as well

Great customer service!  Double checked for all discounts.  Followed up with two additional (optional) discounts .

Knowledgeable, helpful and friendly...totally five star service

Erin Roy, we are so glad that you enjoyed your experience. Thank you for your business!

Definitely the best rates you can find for insurance and a fast response to get setup. I can’t stand being sent to a 1-800 number and with Mike you don’t have to do that.

Easy to access. Responsive to requests. Professional advice. Thank you

Steve White, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Michael Frye has been my “all needs” insurance agent for a couple years now. Anytime I have questions, he’s available. Anytime I need to meet up with him, he’s available. His customer service and professionalism is top tier and he will always be my agent

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Rick Hendren!

Michael Frye with Liberty Mutual definitely gives you exactly what you are paying for. Their  homeowner insurance is very affordable and is a no-nonsense company. Whenever I call with concerns or just want an update,  Mike is always friendly, kind and very thorough in he's answers. He always explain everything to me in detail that is easily understood. I like Liberty better than my past insurance company . Farmers (past) continued raising my rates in 17 years without a claim.

Thank you Mike! Definitely look foward to do business with you for many years to come.

See you in 6 months to follow up on Dec page to see how you can save me more money..

Rick Hendren

Thank you for the 5 stars and sharing this amazing review, Jeanette Chavez!

Michael Frye is a perfect example of an organized, persistent, and caring insurance agent. Michael always responded immediately with solution to every question or concern I had with no difficulties. I don't write many reviews but Michael Frye definitely deserves one.

Alex Hendren, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Thank you for the 5 stars and kind words, Vicky Tsui!

Michael is professional and knowledgeable about the products Liberty Mutual has to offer. He is easy to work with and very friendly. I would recommend working with him! Super nice guy!

Dianna Frye, we are so glad that you enjoyed your experience. Thank you for your business!

Michael helped us insure our home and autos with a custom plan that was the best coverage for us.  Expert knowledge and friendly service.

alex hendren, thank you for your review. We appreciate your business!

Michael has help me with all my vehicle insurance, home insurance & insurance for my grand children. He's been a very helpful agent always very kind & helpful, answers all my questions. Couldn't ask for a better person.

Kayla Ortiz, we’re so glad you had a good experience. Thank for the recommendation and we look forward to serving your insurance needs for years to come!

I was referred to Mike from my neighbors. I was taken back by the extraordinary customer service he provided.He was very insightful, resourceful, and surpassed customer service expectations. What a guy. I, too, will be recommending him to many, and I am thankful my neighbors did.

Randy Frye, we’re so glad you had a good experience.  We appreciate the review and we look forward to serving your insurance needs for years to come!

We have our new home, both vehicles and our RV covered with Mr. Michael Frye at Liberty Mutual.

The coverage is excellent and the prices are more than reasonable. I feel I have great insurance coverage.

Mr. Michael Frye is very professional and handles all our insurance needs without issue. He is wonderful to work with. He is very responsive to all our needs and timely responds to any and all questions. He explains coverages in a very clear and concise manner.

I plan to stay with Liberty Mutual for all future insurance needs.

Please let me know if you need additional information.

Best regards, Randy

Senior Agent

Comparion Insurance Agent

Your local Comparion agents offer expert assistance to get the right vehicle coverage that fits your needs and budget, no matter what you're driving.

Vehicle

Whether you rent or own, protect your home and belongings from damage or loss by talking to a local Comparion agent today.

Property

The things that are the most important to us require the best protection. Rest easy with the right life insurance and other specialty coverage.

Life and other

Thank you for the 5 stars, Kambryn Hendren!

linda miller, we are so glad that you enjoyed your experience. Thank you for your business!

Mike knows his stuff! From taking care of my cars to taking care of my house! Thanks!

Michael Frye

Comparion Senior Agent

Quote with Michael

Location

By Appointment Only
6739 Academy Rd NE Suite 234
Albuquerque, NM 87109

About me

Licensed in

Arizona - 19050277

Colorado - 664308

New Mexico - 19050277

Texas - 2856475

Services

Car insurance

Home insurance

Umbrella insurance

Life insurance

Insurance consulting

Languages

English

Awards & Honors

Lamplighter Award

Pacesetter

Liberty Leaders
2023

Michael Frye

Comparion Senior Agent

Quote with Michael

Location

By Appointment Only 6739 Academy Rd NE Suite 234 Albuquerque, NM 87109

About me

Licensed in

Arizona - 19050277

Colorado - 664308

New Mexico - 19050277

Texas - 2856475

Services

Car insurance

Home insurance

Umbrella insurance

Life insurance

Insurance consulting

Languages

English

Awards & Honors

Lamplighter Award

Pacesetter

Liberty Leaders2023

By Appointment Only
6739 Academy Rd NE Suite 234
Albuquerque, NM 87109

Liberty Leaders
2023