Ohio

Independence, OH

Online

Mid-Atlantic Region Virtual Agents

We're glad to hear that you had a positive experience with Jacki, John! Our team members strive to be as helpful and responsive as possible. Thank you for your feedback!

Jacki is always helpful and returns calls promptly!

I’m so grateful for your kind words, Anne. Thanks for sharing your review with us and the community.

Very prompt. Answered all my questions thoroughly. Completed a comparison chart so I could see the differences between her quote and my current insurance. And the best part, saved me ~$700 annually.

Brianna, thank you for your review. We appreciate your business in Independence OH!

Jacki was quick and accommodating and found a great deal that fit my partner and my needs perfectly. Highly recommend working with her.

Jeanne, thank you for your review. We appreciate your business in Independence OH! I look forward to helping you again in the future.

Jacki is extremely customer-focused in helping find the right plans.

Thanks for sharing your review with us and the community in Independence OH. I look forward to helping you again in the future.

Jacki is always quick, helpful and provides flexible options to fit my situation. I appreciate her!

I’m so grateful for your kind words, Jo. Thanks for sharing your review with us and the community.

Great customer service and attention to detail

Thanks for sharing your review with us and the community in Westlake OH. If you have additional needs or questions, please reach out! I look forward to helping you again in the future.

Jackie made the entire process quick and easy.  I could not have had a better experience.  Highly recommend.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Paula!

I needed to update my home and auto insurance. Jacki researched the best options and explained all pros and cons of each choice. She knows her stuff and was wonderful to work with.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Joe!

Jacki has always provided reliable service with quick responses to my questions and affordable rates for my insurance needs.
I highly recommend her for your insurance needs.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Caitlyn!

Jacki made the whole process of switching insurance carriers very easy. Great communication through the whole process !

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Brianna!

Jacki is very kind and very thorough! I appreciate the time and care she took to help me with my policy. I definitely recommend her!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words!

Jackie goes above and beyond and helps us explore different options.  Highly recommend!

Not only is Jacki friendly & welcoming, Jacki is incredibly fast and effective. If I could give Jacki 10 stars I would!

Yes it was the patient for me.Thank you Jacki Insurance Girl

Lindsay, we are so glad that you enjoyed your experience. Thank you for your business!

She makes sure you are getting the best prices and will give you the top options … she is easy to get ahold .. responds quickly

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Carly!

Jacki is fantastic! She is always able to answer any questions, and very helpful with explaining options. She is incredibly knowledgeable on insurance. After talking with her you will have an understanding of your options and be able to make a decision. You can tell she truly loves what she does and she will handle your insurance needs with care.

As of today, your customer service is horrible, Jacki Schaffer!!! And that's to put it nicely. You committed to getting my business but since then you have not answered my calls or emails! The way my policy is coded, agents aren't able to assist me and transfer me back to you. In which case, I am ignored. I have even emailed your boss to no avail. At this point, I am shopping for another insurance company and agent but not before I ruin your online rating.

Hi Dawn, thanks for leaving such a positive review! If you have additional needs or questions, please reach out!

Jacki has continued to help me to get the best coverage that I need and is a very thoughtful person.

Hi Judy! Thank you for the exceptional review! Your kind words and trust are incredibly appreciated!

Jacki provided animmediate response in reviewing insurance coverage for my new car.
She researched relevant insurance options and provided me with the best coverage available.
My insurance rate was exceptionally reasonable.
Jacki has exceptional customer skills. She resolves any worries about adding or modifying both Car and house insurance.

Hi Mary! Congratulations again on being a new homeowner! So exciting! I loved being of service to you and hope I can assist you again soon. Thank you!

Jacki was fantastic!!!! She took the time to breakdown every section of my current homeowner insurance policy making sure I understood all sections and Jacki was very understanding of the fact that I was a new homeowner and no problem making sure I was getting more bang for my buck 😂 and being clear on what was covered and making sure I was paying the best possible rates around I recommend that anyone that is looking to explore options on homeowners insurance please reach out to Jacki

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Samantha!

I Recommend working with Jacki, she was extremely helpful and informative throughout the entire process. We will continue to utilize her for all our insurance needs!

Hi Jessica, thanks for leaving such a positive review!

Helpful, responsive, and great to work with!

Thanks for sharing your review with us and the community.

Jacki was extremely helpful, got us better coverage at a great rate, and was super easy to work with.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Angel!

I recently had the pleasure of working with Jacki Schaffer from Comparion Insurance Agency and I must say that my experience was outstanding. From the very first conversation, Jacki was professional, knowledgeable, and extremely helpful in guiding me through the home insurance process.

Jacki took the time to understand my needs and made sure that I had the right coverage for my unique situation. They were patient and thorough in answering all of my questions, and made sure that I fully understood all of the terms and conditions of my policy.

What impressed me the most about Jacki was her dedication to customer service. They were always available to speak with me, even outside of regular business hours, and went above and beyond to make sure that my home insurance needs were met.

I would highly recommend Jacki Schaffer to anyone who is in need of home insurance. Their professionalism, knowledge, and commitment to customer service is truly remarkable, and I am grateful to have had the opportunity to work with her. Thank you, Jacki, for doing such an amazing job!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Lisa!

Jacki was referred to me by a friend I called her she took care of business right away and I got a great auto and renters rate.

Hi Darren, thanks for leaving such a positive review!

Hi Shauna, thanks for leaving such a positive review! I loved being of service to you and hope I can assist you again soon.

Friendly, personable, and so affordable! Would highly recommend to anyone.

Hi Ashley, thanks for leaving such a positive review! If you have additional needs or questions, please reach out!

Very polite. Fast results. Makes process very easy.

Paul, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Jacki is always professional, thorough, helpful, pleasant, generous, and considerate. The best part of working with her is that she genuinely cares about your welfare and always has your best interest at heart. I recommend Jacki with the most sincere confidence. She'll do a great job for you.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Mike!

Jacki is a fantastic person, she always quick to answers any questions I have and always has a great attitude! I will proudly recommend anyone who comes my way with insurance questions or problems to Jacki!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, KayLyn!

Jacki is the best! She is constantly going out of her way to assist with insurance needs to make sure her clients and their loved ones are educated and getting the correct coverage for their needs. Prompt response time, great communication and client care. I would recommend to anyone.

I’m so grateful for your kind words, Anya. Thanks for sharing your review with us and the community.

Jacki is simply the best at what she does. I have sent clients her way numerous times and she is always communicative, easy to talk to, and honest. Many of my clients end up using her for more than just their home once they see how much they can save when bundling. She's truly a pleasure to work with.

I’m so grateful for your kind words, Amber. Thanks for sharing your review with us and the community.

Jacki is amazing! She doesn't disappoint! She knows her business and can be trusted. You might even have some fun! (Yes, with Jacki you will probably have fun when discussing insurance!)

Hi, Emily! Thank you so much for taking the time to leave us this amazing review.

Jacki has helped us a few times with quotes on home and auto.  Each time she has been incredibly thorough and professional.  Because of the experience she has and the integrity she holds, she looks carefully to make sure you have the proper coverage and if your current coverage is more affordable, she will definitely tell you.  She has helped many of our friends, too, and they always have wonderful things to say!  Jacki is excellent at what she does!

I highly recommend Jacki.  She is incredibly knowledgeable, professional, helpful and puts the needs of her customers front and center.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Amy!

Jacki is the best. When she reviewed our home/auto policy and our life policies she was thorough and honest. Some things could use improvement. One existing policy was better than what she could help with and she was very straightforward about it. We really appreciated that.
I've also referred friends to her and hare always heard good things.

Thank you so much for taking the time to leave us this amazing review.

Jacki is a true professional and incredible at what she does! I cannot recommend her enough!

Highly recommend. Jacki’s caring style and professional but fun attitude makes me “Jacki the Insurance Girl” (out of the Westlake Comparion) one of a kind.

Jacki the Insurance Girl is fantastic!  Great service and response time.

I’m so grateful for your kind words, Christine. Thanks for sharing your review with us and the community.

Jacki is so knowledgeable and knows her stuff. I would highly recommend her!!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Sarah!

Jacki found me a great rate for when I added my teenage son to my policy.  I love that she's local and available to answer any question I have.

Hi Sergei, thanks for leaving such a positive review!

Jacki truly cares about her clients! 5 stars

Hi Ashley, thanks for leaving such a positive review!

Such a warm individual with great expertise in her field.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Jerry!

Jacki has been nothing but amazing from the start. She has been everything I have wanted in an agent and has actually presented how much more an agent could be. She has set a new level in excellence and I couldn't be happier.

If you are thinking of going with Jackie and are on the fence, do yourself a huge favor and do it. You won't regret the experience. I haven't.

Hi Wendy, thank you for taking the time to leave us a review.

Very informative and helpful woman.  If you need service I recommend you ask for her.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Jeff!

Jacki was extremely thorough and timely in helping me review all options for my home and auto insurance needs. She rocks!

Hi Jennifer, thanks for leaving such a positive review!

Jacki is great to work with and has a great personality plus she got me the best deal!

That's great to hear! I appreciate the fantastic review and are glad I could be of service.

Jacki was responsive and efficient. A great help

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Catherine!

Jacki assisted me in selecting a comprehensive and cost effective insurance policy!  She answers all your emails and questions.  Highly recommended!

Eddie, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Prompt and attentive service. A great customer experience!

Thank you so much for taking the time to leave me this amazing review. I appreciate the fantastic review and are glad I could be of service.

Jacki went above and beyond to help me get started with an insurance claim. I had a couple key questions for which I needed to speak with someone quickly (person-to-person) versus solely navigating the online process.The claims representative to whom I was assigned was out of the office that day, so I reached out to my insurance agent to point me in the right direction. He was also inadvertently out-of-office and the phone just happened to roll to Jacki on his team. Jacki was so helpful that I requested that she be my agent going forward. I had been happy with my previous agent - - I was just that impressed with the care she immediately took after receiving my phone call and jumping in to help. I would recommend Jacki to others without hesitation!  Liberty Mutual  should consider themselves lucky  - she is an asset to your company. I am typically a self-reliant, independent person, but was going through a truly difficult time. Jacki recognized me as a person/customer who needed a hand and made sure I was on my way to a smooth process with my (great) claims rep, and getting  back to life as normal. I sincerely appreciate it. My best, Karen

Emily, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

I truly enjoy working with Jacki! I highly recommend her!

Walter, thank you for your review. We appreciate your business!

Jacki Schafer has done such a terrific job for me ( obviously very knowledgeable) that I added my home, camper etc...to my policy. Thank you Jacki!

Jacki is amazing at what she does! She looks out for al her clients and makes sure that she is always helping her clients towards their goals. Do no hesitate to reach out to Jackie for all your insurance needs.

Hi Michelle, that's great to hear! I’m so glad you had a good experience. Please don't hesitate to contact me next time you want help with insurance.

Jacki is thorough, responsive, and offers helpful recommendations when I'm thinking through different coverages or considerations on my policies. I'm glad to have such a professional resource like her in my network.

Hi Alex, Thank you for taking the time to leave us a review. I loved being of service to you and hope I can assist you again soon.

Extremely helpful and knowledgeable. Saved me money on home and auto insurance.

I’m so grateful for your kind words, Tabi. Thanks for sharing your review with us and the community.

Jacki is an amazing person to work with!  She takes the time to get to know you, your needs and then goes above and beyond to meet them.  Highly recommended!

I’m so grateful for your kind words, Shannon. Thanks for sharing your review with us and the community.

Jacki was super kind, attentive, and quick in getting our policy finalized so we could close on our house in time! Would definitely recommend her to others looking for a new HOI policy.

I’m thrilled that you are satisfied with our services.

Hi Barb & Tim, thanks for leaving such a positive review! I’m so glad you had a good experience. If you have friends who need insurance, please send them my way.

Jacki is a total professional and will get you your best quote in a timely manner.  If you are shopping around for home or car insurance Jacki should be your first call!

Hi Tricia, thanks for leaving such a positive review! If you have friends who need insurance, please send them my way.

Jacki is so friendly and energetic—she is a joy to work with! And on top of that, she saved me a ton of money on my insurance. It’s been such a good experience! I would recommend her to anyone!

Thank you for the 5 stars, Viera I wish you all the best !

Stephen, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Love working with Jacki! She understands our needs, is very friendly and attentive.

I’m so grateful for your kind words, Danielle. Thanks for sharing your review with us and the community.

Jacki has been very helpful for both home and auto and my small business insurance. She is responsive, honest, and will find you the best deal.

Jacki was very helpful in getting me started with a good rate on my home insurance.

Jacki was very helpful and responsive when getting our insurance set up with Liberty Mutual.

Excellent customer service. Such an easy transition.

I’m so grateful for your kind words, Nate. Thanks for sharing your review with us and the community.

Extremely helpful with acquiring necessary policies, taking a load of stress off.

Jessica, we are so glad that you enjoyed your experience. Thank you for your business!

Jacki is wonderful! She caring, funny and transparent. She truly helps you find the perfect insurance for your needs. A total gem!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Amanda!

Jacki created a seamless experience. Her professionalism and attention to detail was remarkable; coupled with her knowledge and responsiveness, Jacki’s talent is unmatched by any other insurance representative I have worked with. She truly cares about her clients’ needs and her passion for her work is contagious.

Thank you, Christine. This review made our day!

Jacki was friendly and very knowledgeable. Helped me find auto coverage.
Easy to work with and very quick to respond to my concerns. Highly recommend.

Sue, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

I spoke with Jacki about insurance for my business. She is very knowledgeable, professional, and quite funny.  It was a great experience working with Jacki.  I would highly recommend her to anyone looking for insurance coverage.

Senior Agent

Comparion Insurance Agent

Your local Comparion agents offer expert assistance to get the right vehicle coverage that fits your needs and budget, no matter what you're driving.

Vehicle

Whether you rent or own, protect your home and belongings from damage or loss by talking to a local Comparion agent today.

Property

The things that are the most important to us require the best protection. Rest easy with the right life insurance and other specialty coverage.

Jacki Schaffer

Comparion Senior Agent | Independence, OH

Quote with Jacki

Location

3 Summit Park Drive
Ste 125
Independence, OH 44131

About me

Licensed in

Ohio - 1064577

Services

Car insurance

Home insurance

Umbrella insurance

Life insurance

Insurance consulting

Languages

English