Jacki  Schaffer, Insurance Agent | Liberty Mutual

Jacki Schaffer

Comparion Insurance Agent
WESTLAKE, OH

"Expert insurance advice from a member of your local community"

My office

26600 Detroit Rd
Ste 280
Westlake, OH 44145
Get directions

About me

As your local Comparion licensed agent, I am committed to helping you find the right coverage for your insurance needs including options from Liberty Mutual or other companies if needed. Call me today so I can help you with auto, home, pet or life insurance.

Licensed in:

  • Ohio

Services:

  • Local insurance agent
  • Insurance agency
  • Insurance consultant
  • Insurance expert
  • Insurance coverage
  • Asset protection
  • Life insurance agent
  • Life insurance consultant
  • Annuity consultant
  • 401k consultant

Hours

Monday:
8:30am - 5:30pm
Tuesday:
8:30am - 5:30pm
Wednesday:
8:30am - 5:30pm
Thursday:
8:30am - 5:30pm
Friday:
8:30am - 5:30pm
Saturday:
Closed
Sunday:
Closed

Quote with Jacki Schaffer

We're ready to offer personalized advice on your auto, home, life, or pet insurance needs.
Start your quote

Get claims help

File or manage your claim 24/7
Visit the Claims Center
Google Reviews
5 / 5
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(59 Reviews)
5 out of 5
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Friendly, personable, and so affordable! Would highly recommend to anyone.
Response from Comparion Insurance
March 27, 2023
Hi Shauna, thanks for leaving such a positive review! I loved being of service to you and hope I can assist you again soon.
5 out of 5
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Very polite. Fast results. Makes process very easy.
Response from Comparion Insurance
March 22, 2023
Hi Ashley, thanks for leaving such a positive review! If you have additional needs or questions, please reach out!
5 out of 5
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Very easy to work with!
Response from Comparion Insurance
March 22, 2023
Thank you for the 5 stars, Lauren!
5 out of 5
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Response from Comparion Insurance
March 2, 2023
Thank you for the 5 stars, Casey!
5 out of 5
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Jacki is always professional, thorough, helpful, pleasant, generous, and considerate. The best part of working with her is that she genuinely cares about your welfare and always has your best interest at heart. I recommend Jacki with the most sincere confidence. She'll do a great job for you.
Response from Comparion Insurance
February 27, 2023
Paul, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!
5 out of 5
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Response from Comparion Insurance
February 28, 2023
Thank you for the 5 stars, Amanda!
5 out of 5
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Jacki is a fantastic person, she always quick to answers any questions I have and always has a great attitude! I will proudly recommend anyone who comes my way with insurance questions or problems to Jacki!
Response from Comparion Insurance
March 2, 2023
We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Mike!
5 out of 5
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Jacki is the best! She is constantly going out of her way to assist with insurance needs to make sure her clients and their loved ones are educated and getting the correct coverage for their needs. Prompt response time, great communication and client care. I would recommend to anyone.
Response from Comparion Insurance
February 28, 2023
We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, KayLyn!
5 out of 5
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Jacki is simply the best at what she does. I have sent clients her way numerous times and she is always communicative, easy to talk to, and honest. Many of my clients end up using her for more than just their home once they see how much they can save when bundling. She's truly a pleasure to work with.
Response from Comparion Insurance
February 28, 2023
I’m so grateful for your kind words, Anya. Thanks for sharing your review with us and the community.
5 out of 5
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Jacki has helped us a few times with quotes on home and auto. Each time she has been incredibly thorough and professional. Because of the experience she has and the integrity she holds, she looks carefully to make sure you have the proper coverage and if your current coverage is more affordable, she will definitely tell you. She has helped many of our friends, too, and they always have wonderful things to say! Jacki is excellent at what she does!
Response from Comparion Insurance
February 28, 2023
Hi, Emily! Thank you so much for taking the time to leave us this amazing review.
5 out of 5
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Jacki is amazing! She doesn't disappoint! She knows her business and can be trusted. You might even have some fun! (Yes, with Jacki you will probably have fun when discussing insurance!)
Response from Comparion Insurance
February 28, 2023
I’m so grateful for your kind words, Amber. Thanks for sharing your review with us and the community.
5 out of 5
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Jacki the Insurance Girl at Comparion Insurance Agency is wonderful to work with. She has helped me, as well as my real estate clients. She always gives 110%
Response from Comparion Insurance
February 28, 2023
Hi Sarah, thanks for leaving such a positive review!
5 out of 5
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I highly recommend Jacki. She is incredibly knowledgeable, professional, helpful and puts the needs of her customers front and center.
Response from Comparion Insurance
February 28, 2023
Thanks for sharing your review with us and the community.
5 out of 5
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Jacki is the best. When she reviewed our home/auto policy and our life policies she was thorough and honest. Some things could use improvement. One existing policy was better than what she could help with and she was very straightforward about it. We really appreciated that. I've also referred friends to her and hare always heard good things.
Response from Comparion Insurance
February 28, 2023
We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Amy!
5 out of 5
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Jacki is a true professional and incredible at what she does! I cannot recommend her enough!
Response from Comparion Insurance
February 28, 2023
Thank you so much for taking the time to leave us this amazing review.
5 out of 5
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Highly recommend. Jacki’s caring style and professional but fun attitude makes me “Jacki the Insurance Girl” (out of the Westlake Comparion) one of a kind.
Response from Comparion Insurance
February 28, 2023
Thank you so much for taking the time to leave us this amazing review.
5 out of 5
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Jacki the Insurance Girl is fantastic! Great service and response time.
Response from Comparion Insurance
March 2, 2023
Hi Darren, thanks for leaving such a positive review!
5 out of 5
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Jacki is so knowledgeable and knows her stuff. I would highly recommend her!!
Response from Comparion Insurance
March 2, 2023
I’m so grateful for your kind words, Christine. Thanks for sharing your review with us and the community.
5 out of 5
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Jacki found me a great rate for when I added my teenage son to my policy. I love that she's local and available to answer any question I have.
Response from Comparion Insurance
March 2, 2023
We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Sarah!
5 out of 5
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Jacki truly cares about her clients! 5 stars
Response from Comparion Insurance
December 13, 2022
Hi Sergei, thanks for leaving such a positive review!
5 out of 5
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Such a warm individual with great expertise in her field.
Response from Comparion Insurance
December 7, 2022
Hi Ashley, thanks for leaving such a positive review!
5 out of 5
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Jacki has been nothing but amazing from the start. She has been everything I have wanted in an agent and has actually presented how much more an agent could be. She has set a new level in excellence and I couldn't be happier. If you are thinking of going with Jackie and are on the fence, do yourself a huge favor and do it. You won't regret the experience. I haven't.
Response from Comparion Insurance
November 10, 2022
We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Jerry!
5 out of 5
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Very responsive and professional!
Response from Comparion Insurance
October 17, 2022
Thank you for the 5 stars, Michelle!
5 out of 5
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Very informative and helpful woman. If you need service I recommend you ask for her.
Response from Comparion Insurance
October 17, 2022
Hi Wendy, thank you for taking the time to leave us a review.
5 out of 5
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Jacki was extremely thorough and timely in helping me review all options for my home and auto insurance needs. She rocks!
Response from Comparion Insurance
October 17, 2022
We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Jeff!
5 out of 5
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Super helpful!
Response from Comparion Insurance
September 28, 2022
Thank you for the 5 stars, Adrienne!
5 out of 5
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Jacki is great to work with and has a great personality plus she got me the best deal!
Response from Comparion Insurance
September 27, 2022
Hi Jennifer, thanks for leaving such a positive review!
5 out of 5
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Jacki was responsive and efficient. A great help
Response from Comparion Insurance
August 24, 2022
That's great to hear! I appreciate the fantastic review and are glad I could be of service.
5 out of 5
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Jacki assisted me in selecting a comprehensive and cost effective insurance policy! She answers all your emails and questions. Highly recommended!
Response from Comparion Insurance
August 15, 2022
We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Catherine!
5 out of 5
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Prompt and attentive service. A great customer experience!
Response from Comparion Insurance
August 9, 2022
Eddie, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!
5 out of 5
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Jacki went above and beyond to help me get started with an insurance claim. I had a couple key questions for which I needed to speak with someone quickly (person-to-person) versus solely navigating the online process.The claims representative to whom I was assigned was out of the office that day, so I reached out to my insurance agent to point me in the right direction. He was also inadvertently out-of-office and the phone just happened to roll to Jacki on his team. Jacki was so helpful that I requested that she be my agent going forward. I had been happy with my previous agent - - I was just that impressed with the care she immediately took after receiving my phone call and jumping in to help. I would recommend Jacki to others without hesitation! Liberty Mutual should consider themselves lucky - she is an asset to your company. I am typically a self-reliant, independent person, but was going through a truly difficult time. Jacki recognized me as a person/customer who needed a hand and made sure I was on my way to a smooth process with my (great) claims rep, and getting back to life as normal. I sincerely appreciate it. My best, Karen
Response from Comparion Insurance
August 2, 2022
Thank you so much for taking the time to leave me this amazing review. I appreciate the fantastic review and are glad I could be of service.
5 out of 5
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I truly enjoy working with Jacki! I highly recommend her!
Response from Comparion Insurance
July 27, 2022
Emily, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!
5 out of 5
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Jacki Schafer has done such a terrific job for me ( obviously very knowledgeable) that I added my home, camper etc...to my policy. Thank you Jacki!
Response from Comparion Insurance
July 20, 2022
Walter, thank you for your review. We appreciate your business!
5 out of 5
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Jacki is thorough, responsive, and offers helpful recommendations when I'm thinking through different coverages or considerations on my policies. I'm glad to have such a professional resource like her in my network.
Response from Comparion Insurance
July 12, 2022
Hi Michelle, that's great to hear! I’m so glad you had a good experience. Please don't hesitate to contact me next time you want help with insurance.
5 out of 5
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Extremely helpful and knowledgeable. Saved me money on home and auto insurance.
Response from Comparion Insurance
June 21, 2022
Hi Alex, Thank you for taking the time to leave us a review. I loved being of service to you and hope I can assist you again soon.
5 out of 5
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Jacki is an amazing person to work with! She takes the time to get to know you, your needs and then goes above and beyond to meet them. Highly recommended!
Response from Comparion Insurance
May 13, 2022
I’m so grateful for your kind words, Tabi. Thanks for sharing your review with us and the community.
5 out of 5
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Response from Comparion Insurance
May 12, 2022
Thank you, Raland!
5 out of 5
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Jacki was super kind, attentive, and quick in getting our policy finalized so we could close on our house in time! Would definitely recommend her to others looking for a new HOI policy.
Response from Comparion Insurance
May 12, 2022
I’m so grateful for your kind words, Shannon. Thanks for sharing your review with us and the community.
5 out of 5
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Response from Comparion Insurance
May 11, 2022
Thank you for the 5 stars, Jacki!
5 out of 5
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Response from Comparion Insurance
May 9, 2022
I’m thrilled that you are satisfied with our services.
5 out of 5
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Jacki is a total professional and will get you your best quote in a timely manner. If you are shopping around for home or car insurance Jacki should be your first call!
Response from Comparion Insurance
May 4, 2022
Hi Barb & Tim, thanks for leaving such a positive review! I’m so glad you had a good experience. If you have friends who need insurance, please send them my way.
5 out of 5
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Jacki is so friendly and energetic—she is a joy to work with! And on top of that, she saved me a ton of money on my insurance. It’s been such a good experience! I would recommend her to anyone!
Response from Comparion Insurance
April 28, 2022
Hi Tricia, thanks for leaving such a positive review! If you have friends who need insurance, please send them my way.
5 out of 5
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Response from Comparion Insurance
April 27, 2022
Thank you for the 5 stars, Judy!
5 out of 5
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Response from Comparion Insurance
April 21, 2022
Thank you for the 5 stars, Viera I wish you all the best !
5 out of 5
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Love working with Jacki! She understands our needs, is very friendly and attentive.
Response from Comparion Insurance
April 12, 2022
Stephen, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!
5 out of 5
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Jacki really goes the distance. I’m excited to switch insurances, that’s how good she is.
Response from Comparion Insurance
April 8, 2022
Geneva, we are so glad that you enjoyed your experience. Thank you for your business!
5 out of 5
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Jacki has been very helpful for both home and auto and my small business insurance. She is responsive, honest, and will find you the best deal.
Response from Comparion Insurance
April 4, 2022
I’m so grateful for your kind words, Danielle. Thanks for sharing your review with us and the community.
5 out of 5
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Jacki was very helpful in getting me started with a good rate on my home insurance.
Response from Comparion Insurance
March 31, 2022
Thank you for the 5 stars, Eugene!
5 out of 5
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Jacki was very helpful and responsive when getting our insurance set up with Liberty Mutual.
Response from Comparion Insurance
March 31, 2022
Thank you for the 5 stars, Robert!
5 out of 5
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Excellent customer service. Such an easy transition.
Response from Comparion Insurance
March 21, 2022
Thank you for the 5 stars, John!
5 out of 5
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Response from Comparion Insurance
March 16, 2022
Thank you for the 5 stars, MARK!
5 out of 5
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Response from Comparion Insurance
March 8, 2022
Thank you for the 5 stars, Lloyd!
5 out of 5
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Extremely helpful with acquiring necessary policies, taking a load of stress off.
Response from Comparion Insurance
March 1, 2022
I’m so grateful for your kind words, Nate. Thanks for sharing your review with us and the community.
5 out of 5
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Jacki is wonderful! She caring, funny and transparent. She truly helps you find the perfect insurance for your needs. A total gem!
Response from Comparion Insurance
February 28, 2022
Jessica, we are so glad that you enjoyed your experience. Thank you for your business!
5 out of 5
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Response from Comparion Insurance
February 24, 2022
Thank you for the 5 stars, Troy!
5 out of 5
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Jacki created a seamless experience. Her professionalism and attention to detail was remarkable; coupled with her knowledge and responsiveness, Jacki’s talent is unmatched by any other insurance representative I have worked with. She truly cares about her clients’ needs and her passion for her work is contagious.
Response from Comparion Insurance
February 16, 2022
We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Amanda!
5 out of 5
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Jacki was friendly and very knowledgeable. Helped me find auto coverage. Easy to work with and very quick to respond to my concerns. Highly recommend.
Response from Comparion Insurance
February 11, 2022
Thank you, Christine. This review made our day!
5 out of 5
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Jacki is amazing at what she does! She looks out for al her clients and makes sure that she is always helping her clients towards their goals. Do no hesitate to reach out to Jackie for all your insurance needs.
Response from Comparion Insurance
September 13, 2022
Thank you for the 5 stars, Lou!
5 out of 5
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I spoke with Jacki about insurance for my business. She is very knowledgeable, professional, and quite funny. It was a great experience working with Jacki. I would highly recommend her to anyone looking for insurance coverage.
Response from Comparion Insurance
February 4, 2022
Sue, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!
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Our insurance partners

Did you know Comparion agents offer insurance from Liberty Mutual and many other companies? Agents can quote trusted insurance partners with products that cover your family, income and assets like a home, car, boat or jewelry. Our mission is to help you find the right insurance coverage at affordable rates.

Our key partners are listed below. We also offer dozens of other national and regional insurance companies depending on where you live.

  • Safeco Insurance
  • American Modern Insurance
  • Homesite Insurance
  • Nationwide Insurance
  • National General Insurance
  • Protective Insurance
  • Progressive Insurance
  • rli
  • Travelers Insurance

Frequently asked questions

About Comparion Insurance Agency in Westlake, OH

Local sales agents serving customers in Westlake, OH. We're launching Comparion Insurance Agency: A Liberty Mutual Company to help consumers and small businesses get the expert advice they need to find the right insurance policy. Comparion agents will help you find personalized coverage to fit your budget - offering options from Liberty Mutual and many other national and regional insurance companies.
Learn more about us
©2023 Comparion Insurance Agency, A Liberty Mutual Company - 175 Berkeley Street, Boston, MA 02116. The materials herein are for informational purposes only. All statements made are subject to provisions, exclusions, conditions, and limitations of the applicable insurance policy. Coverages and features not available in all states. Eligibility is subject to meeting applicable underwriting criteria. Learn more about our privacy policy at libertymutual.com/privacy.
Comparion is an Equal Opportunity Employer and an Equal Housing Insurer.