Comparion Insurance Agency

I found the agent I spoke with to be very attentive to my situation, without being pushy.

Great discount using liberty app

They are a very poorInsurance CompanyI would not ever use themThings short peopleAnd then when the people run into someone else's vehicle they don't want to pay the proper price meant to get your vehicle fixed properly with newer stuff that's supposed to be on it no they want to do everything backwards and halfwayThey are a very poor

Can't beat their rates

They're professional hard working insurance experts that go out there way to help their clients. They're all that !!!

Liberty just sent me a letter in the mail. It said that I could save exactly $782*. Hmm.... sounds interesting. how often can they save me these rates??? is it per month or is it per year??? doesn't say exactly. obviously I'm thinking that this is per year. Also they say that there is an early shopper discount. (this is in bold) Well... the disclaimer is on the opposite side of the paper. ok.... I read. (keep in mind that this review that I am writing is made in 2020). I get a kick out of the fine print: This is the fine print: Combined savings validated through countrywide survey of new customers from 8/1/16 to 8/1/17 who reported savings from prior premiums when they switched to Liberty Mutual. Savings may vary. Comparison does not apply in MA. Discounts and savings are available where state laws and regulations allow, and may vary by state. Certain discounts apply t o specific coverage only. To the extent permitted by law, applicants are individually underwritten; not all applicants may qualify. Accident forgiveness not available in ca. Terms and conditions apply. Optional coverage. subject to a deductible. May vary by state.... . bla bla. bla. I really don't know what to rate them because I don't have their policy and have never actually used their insurance. However, I can see that they are dishonest so I give them a 2*

The agent I interacted with was helpful. She was not able to stay with me during my whole visit, because there were only two agents in the office, and she had to answer the phone and the door.

Called quick service and great rates

The prompt responses

Liberty Mutual offers decent rates and, treats its paying clients well enough. However, Liberty Mutual is does not handle claims either professionally or personally. In May our house was hit by hail that was nearly the size of a golf ball. We had a company review the damage to see if we would face any potential leaks and the company found what it thought was damage. I contacted Liberty Mutual to file a claim. The insurance agent was kind on the phone, and we scheduled a time for him to come and look at the roof. On the day of the appointment, while I was in a meeting, my claim agent's supervisor called to say that the agent was sick and could not come to see my roof. Instead of sending the agent, the company sent a third-party contractor to review my roof. The agent originally said that he would use a third-party contractor for "liability" purposes only, and yet the entire claim rested on this contractor's brief visit and cellphone pictures. The contractor had no interest in me as a customer or a client; he was callous, uninterested and curt. By relying on this contractor, the company took no interest in me as a customer even though I have paid them on time and without fail for over 6 years. While I understand that my house may not have sustained sufficient damage for the company to pay out repairs, the fact that Liberty Mutual would not even send an agent to my house but rely on cell phone pictures from a third-party contractor shows me that this company does not care for its customers, even though it is happy to take their premiums. Use a different company for homeowners insurance.

Great prices and Anita is the best agent!!

not the cheapest insurance. they don't take care of their loyal customers.

Vdry helpful people totally recommend.

Right to.point. everything you need to know is right there. Directions , information. Etc.map shows where your at..